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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Arthurs Christmas

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    Arthurs Christmas

    Anyone having issues with Arthurs Christmas? I keep getting an invalid code but it clearly is not invalid as I have not used it and I bought the movie at Walmart myself. Anyone else?

    #2
    Re: Arthurs Christmas

    Originally posted by asumovieman View Post
    Anyone having issues with Arthurs Christmas? I keep getting an invalid code but it clearly is not invalid as I have not used it and I bought the movie at Walmart myself. Anyone else?
    Seems to be a known issue, my code is also invalid. Don't redeem via Sony, because it is giving SD copies even for Blu-ray. So I'm just waiting for the codes to work.

    Comment


      #3
      Re: Arthurs Christmas

      My blu-ray UV code from Arthur Christmas is also not working yet. Keeps saying "invalid" tray again later.

      Comment


        #4
        Re: Arthurs Christmas

        I already opened a ticket with Vudu and the CSR acknowledged that there is an issue with the redemption of Arthur Christmas. The engineers are working with Sony to correct the issue.

        Comment


          #5
          Re: Arthurs Christmas

          I have always had an issue with redeeming Sony movies within the first couple days of release. It has happened to me a few times with them. The other issue is redeeming on Flixster which I think is not the greatest either. I think the best way to go is try to redeem directly through Vudu and if it does not work it is because for some reason Sony codes do not work within the first couple of days of release It would be nice if we could just redeem them directly on the ultraviolet site.

          Comment


            #6
            Re: Arthurs Christmas

            I hope they get this problem resolved soon because Christmas will be here in 46 more days!

            Comment


              #7
              Re: Arthurs Christmas

              Hi NYComet

              You are hilarious Yes I hope so too. I am hoping that when I buy Men in Black 3 it will work. At least I have a group of fellow movie buffs to turn to for help if it does not.

              Comment


                #8
                Re: Arthurs Christmas

                Originally posted by johnmccann1976 View Post
                Hi NYComet

                You are hilarious Yes I hope so too. I am hoping that when I buy Men in Black 3 it will work. At least I have a group of fellow movie buffs to turn to for help if it does not.
                Haha! If the Arthur Christmas UV code glitch isn't resolved by mid-December I will just have to watch it the old fashioned way -- by inserting the blu-ray disc into the player and pressing " play."

                Since it snowed here yesterday I am already in the mood for some pre-holiday Christmas movies to get my engine revving for Black Friday!

                Comment


                  #9
                  Re: Arthurs Christmas

                  It still blows my mind that we are even having a conversation about Christmas time is flying by too fast. Yeah the glitch should be fixed soon. Every single time I have bought a Sony blu-ray (Yes I still buy disks lol) with an ultraviolet code it has taken a few days to work. I wonder if Vudu is going to have an Black Friday sale? Have a good one buddy.

                  Comment


                    #10
                    Re: Arthurs Christmas

                    This delay is awful. If they don't get it loaded soon they'll be changing the name from 'Arthur Christmas' to 'After Christmas'.

                    Comment


                      #11
                      Re: Arthurs Christmas

                      Arthurs Christmas finally has posted to My Vudu. Thankfully it was HDX.

                      Now I bought The Amazing Spider-Man and it is doing the same thing...Another ticket to Vudu Support.

                      Comment


                        #12
                        Re: Arthurs Christmas

                        Yay! Arthur Christmas finally redeemed in HDX here on Vudu - SWEET!

                        I also redeemed my UV code from my 3D blu-ray of The Amazing Spider-Man on the 3D Spider-Man redemption page. This is my first ever 3D HDX file redeemed from a 3D blu-ray UV code. AWESOME!!!!!!

                        Can't wait to try it out on my 55-inch 3D LG Cinema Display.

                        Comment


                          #13
                          Re: Arthurs Christmas

                          Originally posted by nycomet View Post
                          Yay! Arthur Christmas finally redeemed in HDX here on Vudu - SWEET!
                          You just have an endless supply of dancing GIFs, don't you!

                          Comment


                            #14
                            Re: Arthurs Christmas

                            Originally posted by Jake View Post
                            You just have an endless supply of dancing GIFs, don't you!
                            Not endless, Jake - LOL! I'm just feeling Vuduriffic tonight!

                            Please PM me if I am sucking up too much forum bandwidth.

                            Comment


                              #15
                              Re: Arthurs Christmas

                              LMAO!!!!!

                              Comment

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