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Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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VUDU AT HOME: DISC-TO-DIGITAL Bugs?

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    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Aliens Bluray comes up as Alien Theatrical to me as well
    Lord of the Rings Extended comes out as theatrical

    Comment


      Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

      Megamind [Blu-ray/DVD], although on the list, brings up the following error:

      This disc is not eligible for Disc to Digital, please insert another disc or try again later.
      Open Season 2 [Blu-ray], although on the list, brings up the following error:

      Unable to identify this disc
      The Conspirator [Deluxe Edition] [Blu-ray]

      Unable to identify this disc

      Comment


        Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

        These movies coming up with the wrong title

        Star trek generations comes up ....... Star Trek IV : The Voyage Home
        Star trek Insurrection comes up........ Star Trek IV: The Voyage Home
        Star Trek Nemisis comes up....... Star Trek IV: The Voyage Home
        Star Trek the Motion Picture comes up..... Star Trek IV : The Voyage Home
        Star Trek II Wrath of Khan comes up...... Star Trek IV : The Voyage Home
        Star Trek III The Search for Spock comes up... Star Trek IV : The Voyage Home
        Star Trek V The Final Frontier comes up.... Star Trek IV : The Voyage Home


        All the movies are the blu rays from
        1. Star Trek The Next Generation Motion Picture Collection Set
        2. Star Trek The Original Motion Picture Collection Set

        Comment


          Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

          Originally posted by Blurayfan View Post
          After the update, four titles I reported were corrected. However I still have 7 that are either not identified or Misidentified.

          1. Hostage (2005) - (Blu-ray) - Not identified
          2. Behind Enemy Lines II: Axis of Evil (Blu-ray) - Not Identified.
          3. Firefox/HeartBreak Ridege - 2-Movie Collection - (Blu-ray) - Both the FireFox (Blu-ray) and HeartBreak Ridge (Blu-ray) identify as HeartBreak Ridge.
          4. Blues Brothers 2000 (Blu-ray) - Not identified
          5. The Godfather (The Coppola Restoration) Trilogy - (Blu-ray) - Part III identified as the Original 1972 and already owned.
          6. Die Hard (25th Anniversary Blu-ray Collection) - Die Hard 2: Die Harder identified as Live Free or Die Hard.
          7. Shiloh/Saving Shiloh (Double Feature) - Blu-ray - Niether feature identified even though Saving Shiloh is a D2D eligible title.
          I took these 7 to walmart and now they've been added to my account.

          Comment


            Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

            The discs I am having a problem with are:

            1. The Bourne Trilogy - Blu Ray - UPC - 025195055666
            2. How to Train Your Dragon - Blu Ray - UPC - 097360824445
            3. Batman (1989) - DVD - UPC - 012569713710
            4. You've Got Mail - Blu Ray - UPC - 883929156757
            5. Lethal Weapon Collection - Blu Ray - UPC - 883929241743

            All of these just do not know what movie the discs represent.

            Comment


              Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

              Originally posted by Blurayfan View Post
              After the update, four titles I reported were corrected. However I still have 7 that are either not identified or Misidentified.

              1. Hostage (2005) - (Blu-ray) - Not identified
              2. Behind Enemy Lines II: Axis of Evil (Blu-ray) - Not Identified.
              3. Firefox/HeartBreak Ridege - 2-Movie Collection - (Blu-ray) - Both the FireFox (Blu-ray) and HeartBreak Ridge (Blu-ray) identify as HeartBreak Ridge.
              4. Blues Brothers 2000 (Blu-ray) - Not identified
              5. The Godfather (The Coppola Restoration) Trilogy - (Blu-ray) - Part III identified as the Original 1972 and already owned.
              6. Die Hard (25th Anniversary Blu-ray Collection) - Die Hard 2: Die Harder identified as Live Free or Die Hard.
              7. Shiloh/Saving Shiloh (Double Feature) - Blu-ray - Niether feature identified even though Saving Shiloh is a D2D eligible title.
              I have 4 not identifying still after the update.

              Same issue with Die Hard 2 (Blu-ray), identifying as Live Free or Die Hard.
              Still no X-files: I want to believe X-Phile Edition (Blu-ray) UPC 2454354378. (Ended up converting my DVD copy)
              Tropic Thunder Directors Cut (Blu-ray) not eligible. (Would be okay with even theatrical love this movie)
              Ultimate Avengers Collection: Ultimate Avengers 1 & 2 (Blu-ray) not identifying. UPC 3139221331 Both individually are eligible.

              Comment


                Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                Still having trouble with the Friday the 13th: From Crystal Lake to Manhattan Ultimate Collection dvd set, UPC Code: 097360523348, where it is two movies per disc. I am trying to do the part 7 and 8 disc to get part 7 but it keeps coming up and saying that it is part 8 and I already own that movie in HDX on Vudu.

                Comment


                  Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                  The Ultimate Matrix Collection (Blu-ray) - Matrix Revolutions - not identified.

                  Comment


                    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                    Had an error with The Sum of All Fears movie. It recognizes the DVD, but then when you get the option of HDX or SD and you click on HDX, you get an error message. I am wanting to get an HDX copy. Can this be fixed?

                    Comment


                      Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                      Not Eligible for D2D
                      28 Days Later
                      Mimic Director's Cut
                      Total Recall/Terminator
                      Predator 2
                      The Soloist
                      Hall Pass Enlarged Edition
                      Source Code
                      1991 Revolution
                      The Usual Suspects
                      The Ruins
                      Good Will Hunting
                      Ronin
                      Gone in 60 Seconds
                      Saturday Night Fever
                      Baraka
                      Rounders/Swingers
                      Gremlins-DVD
                      Glory Road-DVD

                      Wrong Movie
                      Godfather 3 reading as Godfather 1
                      Mummy Returns reading as Mummy Tomb of the Dragon Emperor
                      Taken reading as Marine
                      Iron Man 2 single disc reading as Iron Man 2 3 disc
                      Alexander Revisited Final Cut reading as 300
                      The Usual Suspects reading as The Usual Suspects Digibook
                      Matrix Reloaded/Revolution 2 disc reading Reloaded only
                      Full Metal Jacket reading as Barry Lyndon

                      Unable to Identify Disc
                      Hostel I/II single disc
                      1911 Revolution

                      Comment


                        Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                        Fort Apache
                        Rio Bravo
                        How the West was Won
                        (Blu-rays)

                        all come up as not eligible for Disc to Digital.

                        Comment


                          Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                          The Bridge on the River Kwai
                          The Sand Pebbles
                          The Guns of Navarone
                          We Were Soldiers

                          all come up as not eligible for Disc to Digital.


                          Black Hawk Down comes up as Striking Distance

                          Firefox (from Firefox/Heartbreak Ridge Ridge 2 movie set) comes up as Heartbreak Ridge

                          All are blu-rays

                          Comment


                            Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                            Originally posted by catbigred View Post
                            I have 4 not identifying still after the update.

                            Same issue with Die Hard 2 (Blu-ray), identifying as Live Free or Die Hard.
                            Still no X-files: I want to believe X-Phile Edition (Blu-ray) UPC 2454354378. (Ended up converting my DVD copy)
                            Tropic Thunder Directors Cut (Blu-ray) not eligible. (Would be okay with even theatrical love this movie)
                            Ultimate Avengers Collection: Ultimate Avengers 1 & 2 (Blu-ray) not identifying. UPC 3139221331 Both individually are eligible.
                            Ultimate Avengers Collection: Ultimate Avengers 1 & 2 (Blu-ray) is not eligible for conversion. It is only the DVD that is. I ran into the same issue. Makes no sense I know.

                            Comment


                              Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                              Batman Forever and Batman Returns (both blu-ray) are now working. I will have to check my others once the kids return from the Grandparents next week.

                              Here are some new issues that I am having
                              The Dilemma (blu-ray) This disc is not eligible for Disc to Digital, please insert another disc or try again later.
                              Moneyball (blu-ray) This disc is not eligible for Disc to Digital, please insert another disc or try again later.
                              Ghostbusters (blu-ray) Unable to identify disc.

                              Comment


                                Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                                The Hudsucker Proxy [Blu-ray] (1994)

                                There was a problem while verifying this disc.

                                Please try again later or contact Customer Care.

                                Comment

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