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Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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VUDU AT HOME: DISC-TO-DIGITAL Bugs?

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  • Grey Ghost
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by Whadvated View Post
    I uninstall all 3 D2D apps & Adobe Air + Application Data, then I install the I download VUDUToGo with the Digital Signatures Version May 22, 2013, but it did help still the same problem. I have three Disc Device and all three showing "Waiting for disc" with out change by touching the "add disc" button, also I try not to touch the "add disc" button, but still I was waiting for 5 min with no app detect.
    Probably not your issue, but make sure only one drive has a dvd/bluray in it. When I had discs in 2 drives once the program would not read either.

    Leave a comment:

  • Whadvated
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by LocN View Post
    Please tell me about the drive sequence, and letter in your settup i.e. C: hard disk, D: card reader lot, E: DVD drive, F: ISO mount drive ... so I can see if there is some certain setup we would fail to pick the right drive to read.

    In addition, do you mind to temporary uninstall Flixster+CinemaNow D2D so we can see if those apps can interfere with our app?

    Thanks,
    LLN
    I uninstall all 3 D2D apps & Adobe Air + Application Data, then I install the I download VUDUToGo with the Digital Signatures Version May 22, 2013, but it did help still the same problem. I have three Disc Device and all three showing "Waiting for disc" with out change by touching the "add disc" button, also I try not to touch the "add disc" button, but still I was waiting for 5 min with no app detect.

    C: Local Disk
    D: Toshiba ODD-DVD SD-R6252 (Internal)
    E: DIGISTOR External Blu-ray Burner USB 2.0 (External)
    F: T8XDVDR Transcend USB Device (External) *works the best for DVD

    System: Microsoft Windows XP Professional with Service Pack 3

    Program: VUDU to Go app 2.0.6 Beta with Digital Signatures Version May 22, 2013
    Adobe Air 3.7.0.1860 with Digital Signatures Version May 01, 2013

    All work old versions before update with the Digital Signatures Version May 20, 2013, my last D2D app order was May 3, 2013. Hope this help, so now what to do?

    Leave a comment:

  • tbdave
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Piranha DD blu-ray is giving me this error:

    Piranha 3DD [3 Discs] [3D] [Blu-ray/DVD]
    This title is not eligible for Disc to Digital conversion

    Leave a comment:

  • LocN
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by Whadvated View Post
    I try not to touch the "add disc" button, but still I was waiting for 5 min with no app detect.
    Flixster D2D was instant show up and CinemaNow D2D touch button instant show up. Now what to do?
    Please tell me about the drive sequence, and letter in your settup i.e. C: hard disk, D: card reader lot, E: DVD drive, F: ISO mount drive ... so I can see if there is some certain setup we would fail to pick the right drive to read.

    In addition, do you mind to temporary uninstall Flixster+CinemaNow D2D so we can see if those apps can interfere with our app?

    Thanks,
    LLN
    Last edited by LocN; 05-23-2013, 03:28 PM.

    Leave a comment:

  • LocN
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by Blurry View Post
    Thanks, I will give that a try - though should I worry about not being able to re-install the regular Vudu to Go if I do that?
    You shouldn't be worry. Eventually the 1.0 and 2.0 will merge and there will be a single VUDU To Go.

    LLN

    Leave a comment:

  • LocN
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by rdodolak View Post
    LocN, any ETA on when the next batch of manually verified D2D compatible discs will be released?
    It's happening ... and coming soon.

    LLN

    Leave a comment:

  • Blurry
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by LocN View Post
    Can you uninstall Adobe Air and VUDU To Go and then install our app?

    Please do cleaning for the last installation:
    - Go to control panel, Program and feature: uninstall Adobe Air
    - go to %APPDATA% remove com.vudu.air.Downloader, and Adobe/AIR

    That should clean up everything. Please let us know if you still have an issue an tell us exactly where it fails.

    Thanks,


    LLN
    Thanks, I will give that a try - though should I worry about not being able to re-install the regular Vudu to Go if I do that?

    Leave a comment:

  • Whadvated
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by LocN View Post
    Can you try not to touch the "add disc" button and let the app detect the drive's content?

    We will try to reproduce this issue.

    LLN
    I try not to touch the "add disc" button, but still I was waiting for 5 min with no app detect.
    Flixster D2D was instant show up and CinemaNow D2D touch button instant show up. Now what to do?

    Leave a comment:

  • madmod20061
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by rdodolak View Post
    LocN, any ETA on when the next batch of manually verified D2D compatible discs will be released?
    It's been quite a while since we've heard anything. I was beginning to worry. LocN's post makes me happy that they are at least still working on it.

    Leave a comment:

  • rdodolak
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by LocN View Post
    Can you try not to touch the "add disc" button and let the app detect the drive's content?

    We will try to reproduce this issue.

    LLN
    LocN, any ETA on when the next batch of manually verified D2D compatible discs will be released?

    Leave a comment:

  • madmod20061
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by Woodoo4Vudu View Post
    Rum Diary Blu-Ray shows a $2 HDX eligible option, but when I click it it only wants to redeem as SD!

    Lethal Weapon Blu-Ray Quadrilogy all shows as Mad Max 2.

    The Kubrick Collection Blu-Ray: The Shining & Clockwork Orange shows as Barry Lyndon, the rest redeemed fine.

    Alien 2,3,4 Blu-Ray all shows as Alien (Theatrical)

    Hitchcock Collection 14 Disc Blu-Ray box set, won't recognize discs

    Universal Monster Collection 8 Disc Blu-Ray box set, won't recognize discs

    Mortal Kombat Blu-ray, won't recognize disc, part 2 works fine!

    Superman The Movie needs the HDX option back.
    Superman never had an hd option. I think cinemanow does though.

    Leave a comment:

  • Woodoo4Vudu
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Rum Diary Blu-Ray shows a $2 HDX eligible option, but when I click it it only wants to redeem as SD!

    Lethal Weapon Blu-Ray Quadrilogy all shows as Mad Max 2.

    The Kubrick Collection Blu-Ray: The Shining & Clockwork Orange shows as Barry Lyndon, the rest redeemed fine.

    Alien 2,3,4 Blu-Ray all shows as Alien (Theatrical)

    Hitchcock Collection 14 Disc Blu-Ray box set, won't recognize discs

    Universal Monster Collection 8 Disc Blu-Ray box set, won't recognize discs

    Mortal Kombat Blu-ray, won't recognize disc, part 2 works fine!

    Superman The Movie needs the HDX option back.

    Leave a comment:

  • bjeong1381
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by LocN View Post
    It is a bit more complicated on each user's environment, permission, protection, antivirus, and Air installation.

    LLN
    Cinemanow software loaded no problem as well as flixster on my macbook pro running mountain lion.

    Leave a comment:

  • LocN
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by Whadvated View Post
    The problem is when I download VUDUToGo with the Digital Signatures Version May 20, 2013, so now "Waiting for disc" never seemed to go away or change, but CinemaNow D2D seem to see it, also the old versions of VUDUToGo work for me. I use a Transcend Mobile USB 2.0 8x DVD Writer External Optical Disk Drive TS8XDVDRW on Microsoft Windows XP Service Pack 3. This is happening to all my DVD. Now what to do?
    Can you try not to touch the "add disc" button and let the app detect the drive's content?

    We will try to reproduce this issue.

    LLN

    Leave a comment:

  • LocN
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by bjeong1381 View Post
    Same here. Uninstalled Air and Vudu to go and now I can't reinstall them. I love vudu but their software is just crap. vudu to go for desktop is horrible and the ios app is passable at best.
    It is a bit more complicated on each user's environment, permission, protection, antivirus, and Air installation.

    LLN

    Leave a comment:

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