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VUDU AT HOME: DISC-TO-DIGITAL Bugs?

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    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by pghflyer View Post
    So, I am a big fan of the community/ forum working together to help them fix the title problems in the database. I had failures too...Far & Away ,Walk the Line, Planet of the Apes (2001), The Game, The Mummy (1999)....but has there been any indication that they actually do anything with these posts about titles not identifying (they do seem good about helping once you actually get it loaded to your account)? It seems like some people have reported stuff to both Gracenote (through the software) and to Vudu in this forum, and I am still having errors on them many, many months later. Just wondering if there is any point to our sharing other than to validate each other's frustrations.....
    It is kind of frustrating because it seems like nothing is being done about these errors, or at least not fast enough. Vudu's current promotion is rendered useless when close to a third of titles have errors during conversion. That being said I noticed there are some titles that didn't work before but are now working correctly. These titles are:

    Book of Eli
    True Romance
    Moon

    Comment


      Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

      Originally posted by nyunole View Post
      LOTR: FELLOWSHIP - Special Extended DVD Edition - Is not read. When you type in the title, it is not clear from the options which of the 3 DVDs of Fellowship is the extended edition.
      When I did this movie it read as just the Normal DVD Version, not the Extended DVD version.

      Comment


        Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

        What's Your Number Redeemed Ex-Tended Edition redeemed as the normal edition, not extended. Strangely enough, when shared through Ultraviolet, Flixster added the Extended edition (albeit in SD) which does not show up anywhere else except there.

        Also, Hot Fuzz and 21 Blu Ray each redeem as DVD when added to the cart (meaning you have to pay DVD price for HDX, not blu ray)

        Comment


          Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

          Having problems with:

          053939250121 Forget Paris DVD - There was a problem while verifying this disc.

          This is a double-sided DVD. I tried both Widescreen and Fullscreen sides, no change. I tried this on 3 different computers.

          Comment


            Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

            Is there any fix for the dumb error reading disc issue? If it is not one problem it is another with this software. I have tried to get this working on two computers. My PC always comes up with the error reading disc while the laptop says it can not install the software, no matter how many times I delete everything and try again.

            I really enjoy Vudu and would like to finally convert my personal library to digital and this promotion going on is the perfect time to do it with as many titles as I have. Can someone with knowledge of how to fix either of these send me a PM so we can go over the steps?

            Thanks

            Comment


              Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

              Here's my list of movies that DO NOT WORK:

              Aliens
              Alien 3
              Alien Resurrection
              Analyze That
              Awakenings
              Black Hawk Down
              Bourne Supremacy
              Bourne Ultimatum
              Casablanca
              Devil's Advocate
              Die Hard
              Die Hard 2
              Frantic
              Ghostbusters
              Godfather Part 3
              Grease
              Harold & Kumar Christmas
              Hitchcock
              Horrible Bosses
              Identity
              Karate Kid 2
              League of their Own
              Lethal Weapon
              Lethal Weapon 2
              Lethal Weapon 3
              Lethal Weapon 4
              Madonna - Truth or Dare
              Morning Glory
              Nightmare on elm street 2-7
              Presumed Innocent
              Scarface
              Se7en
              Stealth
              Superman 1-4
              Transformers 1-3
              Tropic Thunder
              X-men 1/2

              *sigh*

              And then there are the DVD's:
              Soapdish
              Stop-Loss
              He Said, She Said

              QUITE frustrating how many don't work.

              Comment


                Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                Your list looks a lot like mine:

                https://forum.vudu.com/showthread.ph...-shopping-cart

                Comment


                  Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                  Looks like Vudu released a new update today for VuduToGo. My computer updated from/to the following:

                  Old: 3.7.0.1860
                  New: 3.7.0.2090

                  Not sure what's been changed in the latest update.

                  Comment


                    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                    Originally posted by rdodolak View Post
                    Looks like Vudu released a new update today for VuduToGo. My computer updated from/to the following:

                    Old: 3.7.0.1860
                    New: 3.7.0.2090

                    Not sure what's been changed in the latest update.

                    Is that the Vudu-to-go version? I ask because my version of Vudu-to-go is 2.0.7. The version numbers you list are the same as my previous & new versions of Adobe Air. (I am running a PC with Windows 8, 64-bit).

                    Comment


                      Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                      Originally posted by rdodolak View Post
                      Looks like Vudu released a new update today for VuduToGo. My computer updated from/to the following:

                      Old: 3.7.0.1860
                      New: 3.7.0.2090

                      Not sure what's been changed in the latest update.
                      I just ran the Mac version and left it open for a minute, and it's still on 2.0.7, it didn't update.

                      Comment


                        Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                        Originally posted by MaxH View Post
                        I just ran the Mac version and left it open for a minute, and it's still on 2.0.7, it didn't update.
                        Should have stated that it was the PC version of the app that appeared to be updated. Not sure what changed unless it was just an Adobe Air update.

                        EDIT: It must have just been an Adobe Air update.

                        Comment


                          Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                          Originally posted by rdodolak View Post
                          Should have stated that it was the PC version of the app that appeared to be updated. Not sure what changed unless it was just an Adobe Air update.

                          EDIT: It must have just been an Adobe Air update.
                          The update was for Adobe Air, my PC showed the update tonight too.

                          Comment


                            Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                            I have done about 60 properly working titles. Here are the remaining titles with issues.
                            All in Blu-Ray format.

                            ERRORS:
                            1. Alexander Revisited: The Final Cut. [Read as 300]
                            2. Black Hawk Down. [Read as Striking Distance]
                            3. Boondock Saints. [Read as Live Free or Die Hard]
                            4. Lord Of The Rings Trilogy Extended. [All 3 read as Fellowship and/or Return of the King and only theatrical]
                            5. Matrix Revolutions. [Read as Matrix Reloaded]
                            6. The Mummy Trilogy - The Mummy Returns. [Read as The Mummy: Tomb of the Dragon Emperor]
                            7. Scott Pilgrim vs. the World. [Unable to identify disc]
                            8. Superman II: The Richard Donner Cut. [Not eligible for Disc to Digital conversion, although it is on list and forwards to Superman II theatrical]
                            9. Transformers (Two-Disc Special Edition). [Read as Transformers: Revenge of the Fallen / Not eligible for Disc to Digital conversion.]
                            10. Taken (Extended Cut). [Read as The Marine (Unrated)]
                            11. Twilight Saga: The Complete Collection - New Moon. [Unable to identify disc]
                            12. Underworld: Rise of the Lycans. [Read as Underworld (Unrated)]

                            NOT DIRECTOR'S CUT OR UNRATED ALTHOUGH SPECIFICALLY LISTED ON VUDU:
                            1. Daredevil (Director's Cut). [Read as theatrical]
                            2. Forgetting Sarah Marshall (Unrated). [Read as theatrical]
                            3. Gods and Generals Extended Director's Cut. [Read as theatrical]
                            4. Troy (Director's Cut). [Read as theatrical]

                            NOT DIRECTOR'S CUT OR UNRATED BUT NOT SPECIFICALLY LISTED ON VUDU (? IF AVAILABLE ON UV)
                            1. Gladiator (extended). [Read as theatrical]
                            2. The Hangover (Unrated). [Read as theatrical]
                            3. Kingdom of Heaven (Director's Cut). [Read as theatrical]
                            4. Leon: The Professional (Extended edition). [Read as theatrical]
                            5. The Patriot (Extended Cut). [Read as theatrical]
                            6. Spider-Man: The High Definition Trilogy - Spiderman 2. [Not 2.1]

                            MISC.
                            1. Superman: The Movie. [SD only]

                            Comment


                              Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                              I tried these three DVD's on Friday, but they didn't work or were not recognized:
                              Paycheck
                              The Day the Earth Stood Still
                              The Mummy

                              Comment


                                Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                                The Bourne Supremacy and The Bourne Ultimatum comes up as The Bourne Identity.

                                Comment

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