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VUDU AT HOME: DISC-TO-DIGITAL Bugs?

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    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Here's a very odd one.

    Will Smith Ultimate Collection (DVD)

    Seven Pounds: Unable to Identify Disc (Manually verify)
    Pursuit of Happyness: Identifies as Bad Lieutenant: Port of Call New Orleans- Not available for D2D
    Hancock/Hitch: Identifies as Evil Under The Sun 1982- Not available for D2D

    Very odd identifications.

    Comment


      Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

      On the last five bluray discs I've tried with the Vudu at Home program the titles identify correctly, but they identify as DVDs, not bluray discs.
      • The Bourne Identity
      • The Bourne Supermacy
      • The Bourne Ultimatum
      • Conan the Barbarian (1982)
      • Conan the Destroyer (1984)

      How does that happen??
      I've never noticed this before with any of the previous builds of V@H: D2D...

      Comment


        Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

        Originally posted by Mercman View Post
        On the last five bluray discs I've tried with the Vudu at Home program the titles identify correctly, but they identify as DVDs, not bluray discs.
        • The Bourne Identity
        • The Bourne Supermacy
        • The Bourne Ultimatum
        • Conan the Barbarian (1982)
        • Conan the Destroyer (1984)

        How does that happen??
        I've never noticed this before with any of the previous builds of V@H: D2D...
        I had 3 of those that identified as DVD's and not blu-ray even though they were blu-rays. The 3 were:

        Trapped
        Lethal Weapon 3
        Mimic 2

        I went ahead and paid the $5.00 at the Walmart store anyway just to be done with it. I also had a fourth identify correctly as blu-ray (Alien 3) but still charge me $5.00 instead of the $2.00. I called support and they gave me a credit of $3.00. I no longer have any movies to convert as they are not available or are only available in SD.

        Comment


          Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

          Originally posted by Mercman View Post
          On the last five bluray discs I've tried with the Vudu at Home program the titles identify correctly, but they identify as DVDs, not bluray discs.
          • The Bourne Identity
          • The Bourne Supermacy
          • The Bourne Ultimatum
          • Conan the Barbarian (1982)
          • Conan the Destroyer (1984)

          How does that happen??
          I've never noticed this before with any of the previous builds of V@H: D2D...

          Top Gun, MIB 2 & Rum Diary Blu-Ray and would only recognize as DVD but didn't mind paying extra while the 50% sale is still on incase later there was any stuff ups. I do have a problem with Conan the Destroyer Blu-Ray only being recognized as Barbarian.

          These disc's I recently bought didn't recognize which are d2d home compatible, I can't make it into Walmart to do these either:

          Unforgiven
          Any which way you can (NVM, I can upgrade the HDX via the DVD)
          Arhtur 1 & 2 (1 disc)
          Salt
          Hancock
          Event Horizon
          Wall Street (1987) (recognized as Wall Street: Money Never Sleeps)
          The Omen (2006)
          Ice Age 1 & 2
          Karate Kid (Remake recognized as 1984 original)
          Wanted

          Still trouble with:
          Transformers (recognized as Revenge of the Fallen)

          Comment


            Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

            More blu-rays identified as dvd:

            Days of Thunder
            Anchorman: Legend of Ron Burgundy
            The Neverending Story
            Mission Impossible
            48 Hrs
            Footloose (1984)
            Eagle Eye

            Comment


              Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

              I was able to convert these last night.

              01. The Marine - Unrated [Blu-ray] BLURAY to HDX $ 1.00
              02. Underworld [WS] [Special Edition] DVD to SD $ 1.00
              03. Underworld: Rise of the Lycans DVD to SD $ 1.00
              04. Underworld: Evolution [P&S] DVD to SD $ 1.00
              05. Gothika [P&S] DVD to SD $ 1.00
              06. A Perfect Getaway (Unrated Director's Cut) DVD to SD $ 1.00
              07. Entrapment DVD to SD $ 1.00
              08. Ever After: A Cinderella Story [WS/P&S] DVD to SD $ 1.00
              09. Thirteen Ghosts DVD to SD $ 1.00
              10. Primal Fear DVD to SD $ 1.00
              11. Bruce Almighty [WS] DVD to SD $ 1.00
              12. Peacemaker DVD to SD $ 1.00
              13. Steel Magnolias DVD to SD $ 1.00
              14. Babylon A.D. [Special Edition] [Unrated] [2 Discs] [Includes Digital Copy] [Blu-ray] BLURAY to HDX $ 1.00
              15. Drive Angry [Blu-ray] BLURAY to HDX $ 1.00
              16. Untraceable [Blu-ray] BLURAY to HDX $ 1.00
              17. The Next Three Days [2 Discs] [Includes Digital Copy] [Blu-ray/DVD] BLURAY to HDX $ 1.00
              18. Alpha and Omega [Includes Digital Copy] [Blu-ray/DVD] BLURAY to HDX $ 1.00
              19. The Happening [Blu-ray] BLURAY to HDX $ 1.00
              20. Just Go With It [2 Discs] [Blu-ray/DVD] BLURAY to HDX $ 1.00
              21. Eagle Eye [Blu-ray] DVD to SD $ 1.00-Showed up as DVD even though I own the BD
              22. U-571 [Blu-ray] DVD to SD $ 1.00-Showed up as DVD even though I own the BD
              23. Street Kings [Includes Digital Copy] [Blu-ray] BLURAY to HDX $ 1.00
              24. Universal Soldier: Regeneration [Blu-ray] BLURAY to HDX $ 1.00
              25. Green Zone [2 Discs] [Includes Digital Copy] [Blu-ray] BLURAY to HDX $ 1.00
              26. Death at a Funeral [Blu-ray] BLURAY to HDX $ 1.00
              27. Aeon Flux [Blu-ray] BLURAY to HDX $ 1.00
              28. Aliens vs. Predator: Requiem [Blu-ray] BLURAY to HDX $ 1.00
              29. Armored [Blu-ray] BLURAY to HDX $ 1.00
              30. Cop Land [Collector's Series] [Blu-ray] BLURAY to HDX $ 1.00
              31. The Crow [2 Discs] [Includes Digital Copy] [Blu-ray/DVD] BLURAY to HDX $ 1.00
              32. Inception [2 Discs] [Includes Digital Copy] [Blu-ray/DVD] BLURAY to HDX $ 1.00
              33. Madagascar [Blu-ray] BLURAY to HDX $ 1.00
              34. Madagascar: Escape 2 Africa [WS] [2 Discs] [Blu-ray/DVD] BLURAY to HDX $ 1.00
              35. Red [Special Edition] [Blu-ray] BLURAY to HDX $ 1.00
              36. Grown Ups [2 Discs] [Blu-ray/DVD] BLURAY to HDX $ 1.00
              37. Ice Age [Blu-ray] BLURAY to HDX $ 1.00
              38. Ice Age: The Meltdown [Blu-ray] BLURAY to HDX $ 1.00
              39. Ice Age 3: Dawn of the Dinosaurs [4 Discs] [Includes Digital Copy] [3D] [Blu-ray/DVD] BLURAY to HDX $ 1.00
              40. Executive Decision [Blu-ray] BLURAY to HDX $ 1.00
              41. Deep Blue Sea [Blu-ray] BLURAY to HDX $ 1.00
              42. The Replacement Killers [Blu-ray] BLURAY to HDX $ 1.00
              43. High Crimes [Blu-ray] BLURAY to HDX $ 1.00
              44. Edward Scissorhands [Blu-ray] BLURAY to HDX $ 1.00
              45. 88 Minutes [Blu-ray] BLURAY to HDX $ 1.00
              46. The Tree of Life [Blu-ray/DVD] [Includes Digital Copy] BLURAY to HDX $ 1.00
              47. First Sunday [Blu-ray] BLURAY to HDX $ 1.00
              48. Bangkok Dangerous [2 Discs] [Special Edition] [Includes Digital Copy] [Blu-ray] BLURAY to HDX $ 1.00
              49. Contact [Blu-ray] BLURAY to HDX $ 1.00
              50. Dazed and Confused [Blu-ray] BLURAY to HDX $ 1.00
              51. American Beauty [Blu-ray] BLURAY to HDX $ 1.00
              52. Hook [Blu-ray] BLURAY to HDX $ 1.00
              53. Stand by Me [Blu-ray] DVD to SD $ 1.00-Showed up as DVD even though I own the BD
              54. Wyatt Earp [Blu-ray] BLURAY to HDX $ 1.00
              55. The Assassination of Jesse James by the Coward Robert Ford [Blu-ray] BLURAY to HDX $ 1.00
              56. Natural Born Killers [Unrated] [Director's Cut] [Blu-ray] BLURAY to SD $ 1.00-Showed up as DVD even though I own the BD
              57. 50/50 [Blu-ray] BLURAY to HDX $ 1.00
              58. Das Boot [Director's Cut] [Blu-ray] BLURAY to HDX $ 1.00
              59. The Fifth Element [Blu-ray] DVD to SD $ 1.00-Showed up as DVD even though I own the BD
              60. Ocean's Eleven [Blu-ray] BLURAY to HDX $ 1.00
              61. Ocean's Thirteen [Blu-ray] BLURAY to HDX $ 1.00
              62. Born to Be Wild [3D] [4 Discs] [Includes Digital Copy] [UltraViolet] [3D] [Blu-ray/DVD] BLURAY to HDX $ 1.00
              63. Transformers: Revenge of the Fallen [Blu-ray] BLURAY to HDX $ 1.00

              Comment


                Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                I don't see anything new on this list...

                Comment


                  Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                  On June 8, 2013 I converted my first batch of Blu-ray discs and ran into the issues listed below. I reported the issue to VUDU Support at that time (Incident 130608-000033). I also reported the issue to Gracenote. I have tried a couple of times since then, most recently this morning, and I continue to experience the same issues. I am just hoping that some progress will be made to resolve these issues.

                  The Bourne Supremacy Blu-ray disc identified as The Bourne Identity.

                  The Bourne Ultimatum Blu-ray disc identified as The Bourne Identity.

                  The Fellowship of the Ring: Extended Edition Blu-ray identified as both The Fellowship of the Ring and The Return of the King; HDX version of The Fellowship of the Ring priced at $5.00.

                  The Two Towers: Extended Edition Blu-ray identified as both The Fellowship of the Ring and The Return of the King.

                  The Return of the King: Extended Edition Blu-ray identified as both The Fellowship of the Ring and The Return of the King, HDX version of The Return of the King priced at $5.00.

                  Comment


                    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                    I tried adding the DVD of Robin Hood: Prince of Thieves (Extended Version) and it's being misidentified as Robin Hood: Most Wanted Edition - DVD - 1973.

                    I show the following information in the bar code area on the box of the the DVD of Robin Hood: Prince of Thieves (Extended Version).

                    ISBN: 0-7907-7378-3
                    UPC: 085392378029

                    This was reported back in post #221 as well but it has not been corrected: https://forum.vudu.com/showthread.ph...01#post1151501

                    Here's the image directly from the disc to digital search site:



                    I reported it via the VUDU To Go Disc To Digital option as well.

                    Can you please correct this. I wanted to take advantage of the 50% off deal.

                    Thanks!

                    Comment


                      Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                      So all my problems are from the DVD versions of films.

                      Harry Potter and the Sorcerer's Stone doesn't register at all.

                      Street Fighter says it needs to be manually verified.

                      Inception says it needs to be manually verified.

                      All three extended versions of The Lord of the Rings say they need to be manually verified.

                      Anyone know how long it usually takes to manually verify these? Also, how do I get notified? Email? Whenever I log in to the Disc to Digital at Home?

                      Comment


                        Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                        Ugh, I was hoping to convert my Robin Hood as well. Definitely report it in via an official ticket through the Support tab on the website, because we know those at least get officially logged..

                        Comment


                          Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                          Has anyone been able to convert the DVDs for the following movies into HDX recently?

                          1) Carnage
                          2) The Sessions
                          3) A Separation
                          4) Meet Joe Black - came up as the Jackal

                          The first three discs threw a "Unable to identify" error when I checked a week ago.

                          Comment


                            Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                            Saw (4 Pack DVD). All work except part 1. It reads as Saw 6.

                            Comment


                              Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                              Went to Best Buy today to use some reward certs. Not much d2d luck. 3 of my 4 purchases did not work with Vudu 2 Go.

                              State Of Play: Blu Ray reads as DVD (Code redeemed HDX though)
                              The Ring: Blu Ray needs to manually verify
                              Murder In the First: Blu ray. There was a Problem verifying the disc.

                              Comment


                                Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                                Tried to convert the following:

                                The conspirator (Blu-Ray) - could not identify the disc

                                Transformers (Blu-ray) - incorrectly identifies as Transformers Revenge of the Fallen

                                Comment

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