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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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VUDU AT HOME: DISC-TO-DIGITAL Bugs?

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    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by LocN View Post
    Here is the list that we manually verified based on user feedback. This does not include all of the other titles that we can fix by software.

    [sorted by release year - newer first]





    Kit Kittredge: An American Girl [Blu-ray]

    LLN
    Even though listed on the maually verified list. The VUDU2GO app can't identify.
    Kit Kittredge: An American Girl (Blu-ray) - UPC: 794043123719 - (not Identified)

    Comment


      Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

      Originally posted by MGmirkin View Post
      So, any thoughts on how the VUDU2GO app should handle things like discs with multiple versions of the same movie on them (in an ideal world)? For instance movies that have both the theatrical/unrated cut (like the Blu-Ray discs from the Alien Anthology Blu-ray set)? I'd be inclined to say it should register as whatever the "highest end" one is (director's/unrated cut). And/or offer a "bundle" of UV streams (both theatrical+unrated) if both are in fact available on VUDU / UV? Still not sure whether each should be charged separately in that case, or simply bundled into a single $2 package? Seeing as how both came bundled together on the disc?

      Thoughts?
      I would LOVE to be able to get multiple version for the same $2 but I don't thats feasible on Vudu's part.

      I know I wasn't thrilled when I bought Blues Brother and Universal gave me one version (only one, no choice) in SD for free and Vudu didn't give me a choice and I ended up with the other version (no choice) for another $2.

      You should be able to select the specific version at least, or have an option to any or all versions at $2 each.

      Likewise though it would be nice if you could upgrade to a different version for the same $2. In other words if you have a DVD you can get a DVD quality for $, or a blu-ray quality for $5. On the other hand if you have Die Hard 4 on Blu-Ray you can only get the Theatrical for $2. If you want the unrated version you have to pay the full retail Vudu price, OR go buy the Unrated DVD versions (as it's not available on Blu-Ray) then pay $2 for the digital SD version or $5 for the HDX version. If you're doing the rated blu-ray for $2 you should be able to ADD the unrated AS WELL for another $2.

      This is all very specific though because then you run into people saying how about adding the 3D version for an extra $2 as well. When both are available on blu-ray, or perhaps only later (like Top Gun). It all gets too complicated to make it work though and I wouldnt expect too much unless it's ON THE DISC you have.

      Comment


        Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

        Originally posted by LocN View Post
        Here is the list that we manually verified based on user feedback. This does not include all of the other titles that we can fix by software.

        [sorted by release year - newer first]




        Robin Hood: Prince of Thieves

        LLN
        If that was from my Robin Hood: Prince of Thieves that I reported here a while back you guys fixed it wrong. It should be the extended version, but it comes up as the theatrical.

        Comment


          Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

          Have been trying to covert the Blu Rays and DVD's below, but they are either not recognized, or they are not available for conversion per the system:

          Cinema Paradiso -Blu -UPC #031398144342
          Wyatt Earp -Blu -UPC #085391142683
          Jeremiah Johnson -DVD -UPC #012569732476
          Clint Eastwood Collection -Kelly's Heroes -Blu -UPC #883929109043

          Wyatt Earp recognizes as the Assassination of Jessie James, Cinema Pardiso (per D2D is available for conversion) is not available for conversion, Clint Eastwood, Kelly's Heroes just is not recognized (per D2D is available for conversion) and Jeremiah Johnson is not available for conversion (per your list it should be).

          Thank you

          Comment


            Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

            Spaceballs -DVD- upc:027616810021 not recognized

            Comment


              Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

              LOOKER? What'daya mean LOOKER? I have that DVD and it's not on either the D2D list on this site, nor does it come up in the search engine on Vudu. Am I missing something? I love this movie.


              Originally posted by LocN View Post
              Here is the list that we manually verified based on user feedback. This does not include all of the other titles that we can fix by software.

              [sorted by release year - newer first]

              Looker

              LLN

              Comment


                Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                Here is a list of movies that dont work as of today:

                Batman Forever (Blu-ray) Unable to identify this disc
                Batman Returns (blu-ray) Unable to identify this disc
                Shrek Forever After (blu-ray) Unable to identify this disc
                The Bourne Identity (blu-ray) Unable to identify this disc
                The Bourne Ultimatum (blu-ray) Unable to identify this disc
                The Bourne Supremacy (blu-ray) Unable to identify this disc
                Megamind (blu-ray) Unable to identify this disc
                Ice Age Continental Drift (blu-ray) Unable to identify this disc

                Comment


                  Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                  Originally posted by 26_sweet View Post
                  Here is a list of movies that dont work as of today:

                  Batman Forever (Blu-ray) Unable to identify this disc
                  Batman Returns (blu-ray) Unable to identify this disc
                  Shrek Forever After (blu-ray) Unable to identify this disc
                  The Bourne Identity (blu-ray) Unable to identify this disc
                  The Bourne Ultimatum (blu-ray) Unable to identify this disc
                  The Bourne Supremacy (blu-ray) Unable to identify this disc
                  Megamind (blu-ray) Unable to identify this disc
                  Ice Age Continental Drift (blu-ray) Unable to identify this disc

                  Thanks,

                  Added these to the bug list.

                  Comment


                    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                    The Gladiator (DVD, 2000) was recognized as Gladiator (1992)

                    Comment


                      Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                      Iceage 4 continental drift Blu Ray - not recognized
                      40 Days and 40 Nights Blu Ray - not recognized
                      Prometheus Blu Ray - not recognized
                      batman (1989) - not recognized
                      The Girl Next Door (2004) pulling up wrong girl next door.

                      Comment


                        Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                        The Day the Earth Stood Still (Blu-ray)(2008) Unable to identify this disc

                        Comment


                          Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                          Most DVDs I was having problems with are now working except
                          Full Metal Jacket
                          Apollo 13 (2 Disc Anniversary Edition)
                          The Godfather trilogy box

                          BluRays still not working for me are
                          Trainspotting
                          How To Train Your Dragon
                          Austin Powers - Goldmember
                          Talladega Nights
                          Lord of the Rings extended edition trilogy
                          Land of the Dead - Unrated still shows up as Theatrical

                          Comment


                            Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                            Aliens still says "Unable to identify this disc"

                            Comment


                              Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                              White Men Can't Jump Blu Ray (024543833253) used to come up as the DVD, now it comes up Unidentified.

                              Comment


                                Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                                Night of the Living Dead (Blu-ray) (1990) - Unable to identify this disc
                                Fright Night (Blu-ray) (1985) - Unable to identify this disc
                                Enemy Mine (Blu-ray) (1985) - Unable to identify this disc
                                Journey to the Center of the Earth (Blu-ray) (1959) - Unable to identify this disc
                                Bite the Bullet (Blu-ray) (1975) - Unable to identify this disc
                                Darkness Falls (Blu-ray) (1993) - Unable to identify this disc
                                Awakenings (Blu-ray) (1990) - Unable to identify this disc
                                In Darkness (Blu-ray) (2012) - Unable to identify this disc


                                The following have a DVD listing but no blu-ray listing when trying to manually identify the disc:

                                As Good As It Gets (Blu-ray) (1997) - Unable to identify this disc
                                Steel Magnolias (Blu-ray) (1989) - Unable to identify this disc
                                Mysterious Island (Blu-ray) (1961) - Unable to identify this disc
                                The Big Heat (Blu-ray) (1953) - Unable to identify this disc
                                Bell, Book and Candle (Blu-ray) (1958) - Unable to identify this disc

                                Comment

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