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Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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VUDU AT HOME: DISC-TO-DIGITAL Bugs?

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    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Twilight Eclipse is showing up as Saw VI
    Ultraviolet is showing up as Hellboy

    Comment


      Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

      Originally posted by nanmin View Post
      When I download the disc to digital app to my pc it tells me the exe file is corrupt. Is anyone else having this problem? How can I get a good copy of the exe file so I can use the program? Thanks for the help. N
      Try redownloading with a different browser or download on a different computer and transfer to your computer by a thumb drive.

      Comment


        Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

        Red mist is unidentified - upc 013138320582

        Comment


          Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

          Well, I don't know about anyone else, but my cart from before the 2.07 upgrade was restored! Very glad as I was not able to re add them to the cart.

          Comment


            Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

            Originally posted by PrznMovieFan View Post
            Well, I don't know about anyone else, but my cart from before the 2.07 upgrade was restored! Very glad as I was not able to re add them to the cart.
            Thanks for the heads up, yes my old cart was also restored. However, any titles I had pending in the cart (in 2.0.7) prior to the restore were deleted. I also had more than 10+ titles restored but all showed up at full price rather than at the discounted price. Adding an additional title caused the cart to refresh and update at the discounted price.

            LocN, thanks to you and those that worked to make this possible. Please pass on my thanks to all involved that worked on getting the previous carts restored.

            Comment


              Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

              I only add from 20 - 30 at a time so that there is not so much in the cart and then place the order. I don't add more because if something were to happen, I wouldn't want to have to add them all back again.

              Comment


                Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                Originally posted by rdodolak View Post
                Thanks for the heads up, yes my old cart was also restored. However, any titles I had pending in the cart (in 2.0.7) prior to the restore were deleted. I also had more than 10+ titles restored but all showed up at full price rather than at the discounted price. Adding an additional title caused the cart to refresh and update at the discounted price.

                LocN, thanks to you and those that worked to make this possible. Please pass on my thanks to all involved that worked on getting the previous carts restored.
                Yes, we were working hard to resolve this issue after we got notified in the forum about this issue.

                Thanks to you and the others who reported the issue. If we know the issue then we can fix it.

                LLN

                Comment


                  Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                  Originally posted by SynapseDon View Post
                  A couple more errors using the Disc-to-digital software:

                  KNOCKED UP (UPC: 025195045834) - Only comes up as "Theatrical Version" and doesn't allow you to add the "Uncut" version.
                  THE 40-YEAR-OLD VIRGIN (025195045841) - Only comes up as "Theatrical Version" and doesn't allow you to add the "Uncut" version.
                  I used the VUDUToGo Mac beta app today, and was successful at converting the "Uncut" version of 40-Year-Old Virgin:

                  Comment


                    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                    Originally posted by dunham44 View Post
                    dirty harry bluray incorrectly identified as the dead pool
                    Yep - same here.

                    Comment


                      Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                      Battlestar Galactica (1978) has the DVD listed as being eligible for D2D and offers both the SD and HD options. However, the Blu-ray is not listed in the D2D list. Can the Blu-ray version be added to the list?

                      Comment


                        Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                        I've just installed the VUDUToGo app v2.0.7 for the first time. Had some strange troubles and couldn't get any disc including Blu-rays to successfully read, so I uninstalled Adobe Air, VUDUToGo, upgraded the Blu-ray drive firmware (LG model BH12LS38, firmware 1.01-D0), reinstalled VUDUToGo and Adobe Air, and was now at least able to scan Blu-ray discs successfully. But every DVD I try always comes back with:
                        There was an error reading this disc.

                        You may take this disc to your nearest Walmart store for instance conversion.

                        I've been using my laptop instead for DVDs so managed to get through most everything anyway, but would certainly prefer to see the program able to read DVDs on my desktop computer too. Anything I can provide you to help diagnose this, please let me know.

                        After scanning through I everything I could identify as eligible for this Disc to Digital program, I ended up with these exceptions (THe UPC code is shown at the beginning):

                        Blu-ray

                        025192030208 - 'American Pie Presents: The Book of Love (Unrated)' is identified as '... (Rated)'
                        024543520917 - 'Jumper' is identified as 'Live Free or Die Hard (Theatrical)'
                        883929266012 - 'Westworld' - There was a problem verifying this disc
                        013132381794 - This disc 'The Divide [2 Discs] [Blu-ray/DVD] - BLURAY - 2011' is not eligible for Disc to Digital conversion.
                        024543482437 - 'Die Hard 2 Die Harder' is identified as 'Live Free or Die Hard'
                        024543482413 - 'Die Hard' is identified as 'Live Free or Die Hard (Theatrical)'
                        050582597318 - 'The Bourne Supremacy' is identified as 'The Bourne Identity'
                        050582597325 - 'The Bourne Ultimatum' is identified as 'The Bourne Identity'
                        024543767848 - This disc 'Chronicle [The Lost Footage Edition] [2 Discs] [Includes Digital Copy] [Blu-ray/DVD] - BLURAY - 2012' is not eligible for Disc to Digital conversion.
                        043396387935 - 'Attack the Block' not recognized
                        013132549699 - This disc 'On the Inside [Blu-ray] - BLURAY - 2011' is not eligible for Disc to Digital conversion.
                        013138320582 - 'Red Mist' not identified
                        012569828490 - 'Swordfish' is identified as 'The Road Warrior (Mad Max II)'
                        085391184720 - 'Harry Potter and the Chamber of Secrets' not recognized
                        085391143536 - 'Alexander Revisited The Final Cut Special Edition' identified as '300'


                        DVD

                        024543080480 - 'Phonebooth' - There was a problem while verifying this disc
                        043396018396 - 'The Opposite of Sex' - There was a problem while verifying this disc
                        097363380344 - 'Paycheck (WS) Special Collector's Edition' - There was a problem while verifying this disc
                        025192063626 - 'The Mummy' - Manually verifying
                        794043465024 - 'Boogie Nights' - There was a problem while verifying this disc
                        043396040014 - 'Dick' - There was a problem while verifying this disc
                        097363423041 - 'Yours, Mine & Ours' - There was a problem while verifying this disc
                        047815254783 - 'XXX Special Edition' identified as 'Everything Is Illuminated [WS]'
                        043396028548 - '8mm' - There was a problem while verifying this disc
                        025192031229 - 'Doom (Unrated Extended Edition)' - There was a problem while verifying this disc
                        031398179382 - 'Crash' - There was a problem while verifying this disc
                        825410984189 - 'City by the Sea' identified as 'Chasing Liberty'
                        043370066736 - 'Eight Legged Freaks - There was a problem while verifying this disc
                        043396039513 - 'Ma Vie en Rose' - There was a problem while verifying this disc
                        024543035925 - 'Men in Black II (Special Edition)' - There was a problem while verifying this disc
                        056478324787 - 'K-19: The Widowmaker (Special Edition)' - There was a problem while verifying this disc
                        043396138384 - This disc 'Hostel [Unrated WS] - DVD - 2006' is not eligible for Disc to Digital conversion.


                        So my score so far is 167 converted, 33 issues to fix and try again sometime.



                        This DVD scanned successfully later - might've forgotten to try the opposite side the first time:

                        794043675720 - 'How to Deal' - There was a problem while verifying this disc

                        Comment


                          Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                          Stand Up Guys DVD not recognized

                          The Human Contract DVD not recognized

                          Comment


                            Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                            The Bourne Ultimatum and The Bourne Supremacy are both identified as The Bourne Identity.

                            The Godfather: Part III identifies as The Godfather.

                            Comment


                              Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                              Originally posted by dswallow View Post
                              I've just installed the VUDUToGo app v2.0.7 for the first time. Had some strange troubles and couldn't get any disc including Blu-rays to successfully read, so I uninstalled Adobe Air, VUDUToGo, upgraded the Blu-ray drive firmware (LG model BH12LS38, firmware 1.01-D0), reinstalled VUDUToGo and Adobe Air, and was now at least able to scan Blu-ray discs successfully. But every DVD I try always comes back with:
                              There was an error reading this disc.

                              You may take this disc to your nearest Walmart store for instance conversion.

                              I've been using my laptop instead for DVDs so managed to get through most everything anyway, but would certainly prefer to see the program able to read DVDs on my desktop computer too. Anything I can provide you to help diagnose this, please let me know.
                              For DVD disc read error please see this thread.

                              LLN

                              Comment


                                Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                                Can't recognize As Good As It Gets DVD and Borat

                                There was a problem while verifying this disc.

                                Please try again later or contact Customer Care.

                                Comment

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