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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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4. Spiteful or inflammatory comments about other users or their comments
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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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VUDU AT HOME: DISC-TO-DIGITAL Bugs?

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    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by jman33 View Post
    I think the disc read errors might be Windows 8 related. For DVD conversions, I was trying to use my Lenovo G580, which has windows 8. Every disc had the error message most are getting. I then tried out those same DVDs on my HP desktop drive which runs Windows 7 and had 0 issues.
    I just tried The Fifth Element on a Windows XP machine, and it wouldn't work there, either.

    Just fyi...I tried the same, 2-sided DVD, with another service, and it recognized the disk correctly.

    Comment


      Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

      I don't mean to "over post" but this one is new

      I just tried Spartacus on DVD, and got the option to convert any and all 6 films in the Stanley Kubric Collection.

      Eyes Wide Shut
      Full Metal Jacket
      Dr. Strangelove
      Lolita
      The Shining
      2001: A Space Odyssey

      I can't get Spartacus......

      Comment


        Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

        Originally posted by rtalbot View Post
        Tried adding "The Magnificent Ambersons" DVD to my VUDU account today, but it gave me the error:
        "There was a problem while verifying this disc"
        I had to do that one at Wal-Mart unfortunately.

        Comment


          Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

          Vudu To Go Beta doesn't recognize multiple versions on the same disc.

          For example...

          I have Date Night on blu ray and the single disc contains both the Theatrical and Unrated Extended version. The software only recognizes the Theatrical version. The same problem exists on The Blue Brothers 100th Anniversary discs. It only recognizes the Unrated version not the Theatrical version.

          Please fix this issue.

          Comment


            Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

            Two DVDs I've tried give the error "There was an error reading this disc.

            You may take this disc to your nearest Walmart store for instant conversion."


            2001: A Space Odyssey
            UPC 0-12569-55392-7

            Babylon 5: The Lost Tales
            UPC 0-85391-12984-4

            Comment


              Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

              I have been reporting discs that the new VUDU at home software will not recognize to tech support but I'll list them here as well plus the ones that failed for me during a scanning session today:

              In a six-disc DVD set of Harry Potter, "Harry Potter and The Sorcerer's Stone" would not be recognized. The other five titles were found correctly.

              In a four-disc DVD set of "Dirty Harry", "Magnum Force", "The Enforcer" and "Sudden Impact", all 4 discs are recognized as "Dirty Harry".

              In a four-disc DVD set of "Die Hard", "Die Harder", "Die Hard with a Vengeance" and "Live Free or Die Hard" only the last disc "Live Free and Die Hard" was recognized.

              The single DVD "Air Force One" was not recognized.

              The single DVD "The 6th Day" was not recognized.

              The single DVD "Druids" was not recognized.

              The single DVD "The Beast" was not recognized.

              The single DVD "The Order" was not recognized.

              The single DVD "Midway" was not recognized.

              The single DVD "The Seventh Sign" was not recognized.

              The single DVD "Die Hard" was not recognized.

              The single DVD "Planet of the Apes (2001 remake) was not recognized.

              I do hope the VUDU engineers are reading this thread and trying to correct the problems as I would like to take advantage of the 50% discount on conversion fees during this beta period. I'm a little skeptical as I reported the issues with Die Hard, etc. almost three weeks ago and retried it today and it still is not recognized.

              Comment


                Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                The following say to call customer support

                Extraordinary Measures Blue Ray
                End of the spear DVD
                The Seeker: The Dark is Rising DVD
                The Specialist DVD
                Cocoon: The return DVD
                Out for justice DVD
                The day the earth stood still DVD
                Fallen DVD
                Eraser DVD
                Ghost Protocol DVD
                Eight Below DVD
                Taken DVD
                Pridator2 blue ray
                The incredible Mr Limpet blue ray
                Wrath of the titans blue ray
                8MM DVD

                Comment


                  Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                  The following Warner titles which were released on March 12, 2013 still are not recognized by the D2D app.

                  Scooby-Doo! and the Samurai Sword (UPC: 8-83929-19856-6)
                  Scooby-Doo! and the Legend of the Vampire (UPC: 8-83929-15996-3)
                  Scooby-Doo! and the Monster of Mexico (UPC: 8-83929-25993-2)
                  Scooby-Doo! and the Loch Ness Monster (UPC: 8-83929-19474-2)
                  Superman: Brainiac Attacks (UPC: 8-83929-19875-7)
                  Tom and Jerry: Shiver Me Whiskers (UPC: 8-83929-19804-7)
                  Batman: Mystery of the Batwoman (UPC: 8-83929-15986-4)

                  Comment


                    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                    Below is a list of Blu-rays that are converting to the incorrect movie.

                    Alien Resurrection --> Alien
                    Alien3 --> Alien
                    Aliens --> Alien
                    Bourne Supremecy --> Bourne Identity
                    Bourne Ultimatum --> Bourne Identity
                    Die Hard --> Live Free Or Die Hard
                    Die Hard 2: Die Harder --> Live Free Or Die Hard
                    Fast and Furious Tokyo Drift --> Fast and Furious
                    Fearless --> Unleashed
                    Full Metal Jacket --> Barry Lyndon
                    Jumper --> Live Free Or Die Hard
                    Lord of the Rings: Two Towers --> Lord of the Rings: Fellowship
                    Matrix Revolutions --> The Matrix
                    Max Payne --> Hitman
                    Oceans Twelve --> Oceans Thirteen
                    Pitch Black --> Chronicles of Riddick
                    Rambo First Blood --> Rambo
                    Rambo II --> Rambo
                    Rambo III --> Rambo
                    Swordfish --> Mad Max II
                    Taken --> Marine
                    The One --> Kung Fu Hustle
                    Transformers --> Transformers 2
                    Underworld: Rise of the Lycans --> Underworld
                    X2: X-men United --> X-men: Last Stand

                    Below is a list of Blu-rays not recognized.

                    Italian Job
                    Knockaround Guys
                    Never Back Down
                    Superman/Batman: Apocalypse
                    Ultimate Avengers

                    Comment


                      Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                      Originally posted by dunnvudu View Post
                      Below is a list of Blu-rays that are converting to the incorrect movie.

                      Alien Resurrection --> Alien
                      Alien3 --> Alien
                      Aliens --> Alien
                      Bourne Supremecy --> Bourne Identity
                      Bourne Ultimatum --> Bourne Identity
                      Die Hard --> Live Free Or Die Hard
                      Die Hard 2: Die Harder --> Live Free Or Die Hard
                      Fast and Furious Tokyo Drift --> Fast and Furious
                      Fearless --> Unleashed
                      Full Metal Jacket --> Barry Lyndon
                      Jumper --> Live Free Or Die Hard
                      Lord of the Rings: Two Towers --> Lord of the Rings: Fellowship
                      Matrix Revolutions --> The Matrix
                      Max Payne --> Hitman
                      Oceans Twelve --> Oceans Thirteen
                      Pitch Black --> Chronicles of Riddick
                      Rambo First Blood --> Rambo
                      Rambo II --> Rambo
                      Rambo III --> Rambo
                      Swordfish --> Mad Max II
                      Taken --> Marine
                      The One --> Kung Fu Hustle
                      Transformers --> Transformers 2
                      Underworld: Rise of the Lycans --> Underworld
                      X2: X-men United --> X-men: Last Stand

                      Below is a list of Blu-rays not recognized.

                      Italian Job
                      Knockaround Guys
                      Never Back Down
                      Superman/Batman: Apocalypse
                      Ultimate Avengers
                      From your list, X2 and all Rambo's but the most recent are not D2D compatible. I had the same issues and realized that after double checking.

                      Comment


                        Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                        Originally posted by dunnvudu View Post
                        Alien Resurrection --> Alien
                        Alien3 --> Alien
                        Aliens --> Alien
                        Rambo First Blood --> Rambo
                        Rambo II --> Rambo
                        Rambo III --> Rambo
                        Transformers --> Transformers 2
                        X2: X-men United --> X-men: Last Stand

                        I have the same result on these..

                        And some might say some aren't d2d yet, but they could hit d2d any time, so call it future proof. Would rather get it fixed today then wait months and months and months...

                        Originally posted by treborlicec View Post
                        From your list, X2 and all Rambo's but the most recent are not D2D compatible. I had the same issues and realized that after double checking.

                        Comment


                          Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                          The system could not Identify any of these discs:

                          1) DVD: Butterfly Effect 3, The
                          2) DVD: Battle for the planet of the Apes, The
                          3) DVD: Golden Voyage of Sinbad, The
                          4) DVD: Planet of the Apes (2001)
                          5) DVD: Exorcist - The extended directors cut
                          6) DVD: Mummy, The (1999)
                          7) DVD: Ghost in the Shell (1995)
                          8) DVD: Tommy Boy (1995)
                          9) DVD: Black Sheep (1996)

                          Continued problems with Extended/Unrated editions being read as "Theatrical"

                          1) DVD: Fellowship of the Ring, The
                          2) DVD: Two Towers, The
                          3) DVD: Return of the King, The
                          4) DVD: Disaster Movie

                          Completely wrong movies:

                          1) DVD: Ghost in the Shell 2.0 (2008) --> Ghost in the Shell (1996)

                          General Complaint:

                          If the D2D misreads your disc, then supposedly Vudu will evaluate it and get back to you. Bullcrap! All around vudu has: very poor customer service, a bad app, and a very limited desktop interface*

                          *Desktop interface needs a way to change where the movies are stored.

                          Comment


                            Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                            Murder at 1600 didn't work.

                            I have 6 titles now I've not been able to convert.

                            Comment


                              Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                              did not recognize:

                              Cirque du Soleil: World's Away (DVD)
                              Snatch (DVD)

                              Comment


                                Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                                Rust and Bone - not identified
                                Searching for Sugarman - not identified

                                Comment

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