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Cowboys & Aliens UltraViolet copy not showing in Vudu

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    Cowboys & Aliens UltraViolet copy not showing in Vudu

    My UV copy of Cowboys and Aliens is not showing up in my Vudu account.

    I had my UltraViolet copy before it was available on Vudu, but it is now available, but not showing up. The odd thing is that if I look it up from the 'Search' box, I do not see the 'UV' logo. However, it does show up for 'Disc to Digital'

    #2
    Re: Cowboys & Aliens UltraViolet copy not showing in Vudu

    hmm, mine still shows up in my account.

    Comment


      #3
      Re: Cowboys & Aliens UltraViolet copy not showing in Vudu

      Actually, it is not available now. It is coming soon. Mar 26 to be exact. If you have a UV movie that is not in vudu's catalog, it won't show up until it is added. Some titles are available on D2D before they are available for purchase. Such is also the case with Anchorman and Sinbad, and several other films that are on the coming soon page.

      Comment


        #4
        Re: Cowboys & Aliens UltraViolet copy not showing in Vudu

        Is the OP referring to the theatrical or the Extended Edition. The theatrical version is currently available and does have the UV logo associated with it. That version was redeemable through UV as of last year.

        http://www.vudu.com/movies/#!content...ens-Theatrical

        http://www.vudu.com/movies/#!content...tended-Version

        Comment


          #5
          Re: Cowboys & Aliens UltraViolet copy not showing in Vudu

          Neither version is available in the store right now. It was available on vudu in the past, so if you purchased it during that time, then you will have it in your account. If you redeemed it on flixster or purchased it from another retailer, it will not transfer to vudu until the 26th.

          Comment


            #6
            Re: Cowboys & Aliens UltraViolet copy not showing in Vudu

            Thanks for the reply, echopulse! I will check back for after the 26th.

            Comment


              #7
              Re: Cowboys & Aliens UltraViolet copy not showing in Vudu

              Here's something interesting ... I already had the theatrical version that was redeemed using the UV code from the Extended Edition Blu-ray last year. I just used the disc to purchase the Extended Edition version with the D2D @ Home software and it currently shows up on my list as being available now with the UV logo.

              The link is the same as previously posted however if I click on the link as normal it doesn't show the UV logo but if I click on it through My Vudu it shows the UV logo.

              Comment


                #8
                Re: Cowboys & Aliens UltraViolet copy not showing in Vudu

                Mine isn't showing up in my account.

                Comment


                  #9
                  Re: Cowboys & Aliens UltraViolet copy not showing in Vudu

                  I have Cowboys and Aliens in my UV account (and on Flixster). I figured when Vudu added this file this week it would SHOW UP AUTOMATICALLY in my Vudu movie library -- but it didn't.

                  This is extremely disappointing. BOOOOOOOOO!

                  I hope the Vudu techs are working on this.

                  Comment


                    #10
                    Re: Cowboys & Aliens UltraViolet copy not showing in Vudu

                    Originally posted by nycomet View Post
                    I have Cowboys and Aliens in my UV account (and on Flixster). I figured when Vudu added this file this week it would SHOW UP AUTOMATICALLY in my Vudu movie library -- but it didn't.

                    This is extremely disappointing. BOOOOOOOOO!

                    I hope the Vudu techs are working on this.
                    I second this. Same problem.

                    Comment


                      #11
                      Re: Cowboys & Aliens UltraViolet copy not showing in Vudu

                      Hi everybody,

                      We confirmed that we're using the correct ID for this movie. If the company you redeemed the film with is still using the old ID, it won't transfer to VUDU. Flixster or Universal should be able to update this information for you if you contact them (Depending on which you redeemed with).

                      Comment


                        #12
                        Re: Cowboys & Aliens UltraViolet copy not showing in Vudu

                        Originally posted by DanielH View Post
                        Hi everybody,

                        We confirmed that we're using the correct ID for this movie. If the company you redeemed the film with is still using the old ID, it won't transfer to VUDU. Flixster or Universal should be able to update this information for you if you contact them (Depending on which you redeemed with).
                        I got this movie through D2D last year and it has been completely removed from my VUDU library.

                        Comment


                          #13
                          Re: Cowboys & Aliens UltraViolet copy not showing in Vudu

                          Okay, Dan. Thank you for addressing this, and cross your fingers with the rest of us, as I just sent off my third (!) e-mail asking for this correction from Universal (which is where I redeemed my code). I included a link to your posting, hoping that they will see that VUDU has confirmed that it seems to be a problem that Universal has to remedy.

                          Comment


                            #14
                            Re: Cowboys & Aliens UltraViolet copy not showing in Vudu

                            Originally posted by johnmccann1976 View Post
                            I got this movie through D2D last year and it has been completely removed from my VUDU library.
                            Hey John,

                            We took another look at your account just to confirm. We do have the correct ID in place, so you'll need to contact the company you redeemed with.

                            On a side note, we noticed "The Outsiders" was not correct on our side. You should start to see this movie in your VUDU library shortly.

                            Comment


                              #15
                              Re: Cowboys & Aliens UltraViolet copy not showing in Vudu

                              Originally posted by DanielH View Post
                              Hey John,

                              We took another look at your account just to confirm. We do have the correct ID in place, so you'll need to contact the company you redeemed with.

                              On a side note, we noticed "The Outsiders" was not correct on our side. You should start to see this movie in your VUDU library shortly.
                              Dan,

                              You are awesome dude! I thought I got it through D2D?? Maybe I did redeem if it came with a code. I bought it when it first came out. I'm so confused I am going to have to dig through the boxes of blu-rays I have in storage to see if I have a code or Walmart stamp If anything I can use the home D2D to get it. Thank you for all you do man. I greatly appreciate it.

                              Comment

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