Announcement

Collapse

Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
See more
See less

No Response from Vudu on my case ?

Collapse
This topic is closed.
X
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    No Response from Vudu on my case ?

    I opended a case with Vudu regarding my digital copy of "IP MAN". They responded and asked me to send pictures showing this, that and the other, which I did back on 4/8. It's now 4/16 and I still haven't heard anything. What's going on Vudu?

    #2
    Re: No Response from Vudu on my case ?

    Originally posted by RobertG View Post
    I opended a case with Vudu regarding my digital copy of "IP MAN". They responded and asked me to send pictures showing this, that and the other, which I did back on 4/8. It's now 4/16 and I still haven't heard anything. What's going on Vudu?
    I've found that I have to keep calling and calling because they won't respond until you actually call.

    Comment


      #3
      Re: No Response from Vudu on my case ?

      Originally posted by lujan View Post
      I've found that I have to keep calling and calling because they won't respond until you actually call.
      Do you have that number? I looked around the sight but all I could find is there email support. I was hoping Dan or one of the other moderators would see my post and take a look at my case, but since that hasn't happended I guess I'll try calling.

      Comment


        #4
        Re: No Response from Vudu on my case ?

        Originally posted by RobertG View Post
        Do you have that number? I looked around the sight but all I could find is there email support. I was hoping Dan or one of the other moderators would see my post and take a look at my case, but since that hasn't happended I guess I'll try calling.
        I'm having someone look into your case. You should have a response real soon.

        Comment


          #5
          Re: No Response from Vudu on my case ?

          Originally posted by RobertG View Post
          Do you have that number? I looked around the sight but all I could find is there email support. I was hoping Dan or one of the other moderators would see my post and take a look at my case, but since that hasn't happended I guess I'll try calling.
          Support 888-554-8838

          Comment


            #6
            Re: No Response from Vudu on my case ?

            Originally posted by FelipeF View Post
            I'm having someone look into your case. You should have a response real soon.
            Thanks Felipe! And Grey ghost.....just in case...

            Comment


              #7
              Re: No Response from Vudu on my case ?

              Man that was fast!! Thanks Felipe, I finally got my "IP MAN" upgraded to HDX!! I sent "Regina" a thank you email back and asked her to take a look at "Lawless" as I had the same issue with that movie a while back. Hopefully that one can be fixed as well.

              Comment


                #8
                Re: No Response from Vudu on my case ?

                Originally posted by RobertG View Post
                Man that was fast!! Thanks Felipe, I finally got my "IP MAN" upgraded to HDX!! I sent "Regina" a thank you email back and asked her to take a look at "Lawless" as I had the same issue with that movie a while back. Hopefully that one can be fixed as well.
                Glad it all worked out!

                Comment


                  #9
                  Re: No Response from Vudu on my case ?

                  Originally posted by RobertG View Post
                  Man that was fast!! Thanks Felipe, I finally got my "IP MAN" upgraded to HDX!! I sent "Regina" a thank you email back and asked her to take a look at "Lawless" as I had the same issue with that movie a while back. Hopefully that one can be fixed as well.
                  I had the same problem with Lawless and Vudu basically said "prove to us that you were supposed to get HD". Oh Well. Maybe you'll have better luck.

                  Comment


                    #10
                    Re: No Response from Vudu on my case ?

                    I finally got my Lawless upgraded too!! Thank you Felipe & Regina!!

                    You can close this thread now if you want, again THANK YOU!

                    Comment

                    Working...
                    X