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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Frustrated with Wal Mart Disc to Digital

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    Frustrated with Wal Mart Disc to Digital

    Went to Wal Mart today to convert 29 Blurays and 1 DVD. Told the clerk about the promotion about converting 10 or more movies and you get a 50% discount. The clerk had no idea about it and it wasn/t coming up on their system. I then pulled up the info on my tablet and so she then loaded all 30 movies into her system but when the total came up it showed the 50% discount wasn't applied. She tried to over ride the price with a bar code but that wouldn't work either. The clerk then showed me that all 30 movies are pending on my account and to just go home and complete the transaction but when I get home none of the movies are listed.

    It shows the dvd's that I converted the day before to get the discount but since my laptop doesn't have a bluray drive and my Sony PS3 told me it cant handle the disc to download I have to go to Wal Mart to get my Blurays uploaded but Wal Mart is useless. I just want my movies and the discount, why is this is so difficult and why doesn't Vudu have a simple customer service phone number so that the Wal mart clerk could call to confirm the discount is valid and that I can call to voice my disappointment. Thanks

    Re: Frustrated with Wal Mart Disc to Digital

    The discount is ONLY available for in home D2D, not D2D at Wal-Mart stores.


      Re: Frustrated with Wal Mart Disc to Digital

      I am upset with this as I feel that I should have gotten a refund/rebate and 50% off with walmart as not everyone has a computer and the original d2d was not available for the mac. Were is the customer service...