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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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In-store D2D will access your VUDU ToGo shopping cart

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  • rdodolak
    replied
    Re: In-store D2D will access your VUDU ToGo shopping cart

    I never understood the inconsistencies. Are you using Blu-rays or DVDs? The Hard Rain Blu-ray worked for me on 3/31/2013.

    Another peculiar thing I noticed is that the original Predator Blu-ray release came up as not eligible for D2D but the Predator: Ultimate Hunter Edition Blu-ray worked fine. Not sure why one wouldn't qualify but the other would.

    Leave a comment:


  • lujan
    replied
    Re: In-store D2D will access your VUDU ToGo shopping cart

    Originally posted by echopulse View Post
    Does anyone know if this still works? I have a DVD with 5 movies that isn't identified by the software.
    No this did not work. I have converted 197 movies to digital using the Vudu2Go app and there are 48 blu-ray movies that are either not recognized, recognized incorrectly or say "not eligible" even though they are eligible using the in-store D2D as follows:

    Not Eligible (even though it is available via in-store D2D):

    Hard Rain

    Not Recognized:

    16 Blocks
    Aliens
    Alien 3
    Alien: Resurrection
    A Nightmare on Elm Street 2
    A Nightmare on Elm Street 5
    A Nightmare on Elm Street 6
    Die Hard
    Die Hard 2
    The Final Destination
    Grease
    Hostage
    Hostel
    Hostel Part 2
    I Know What you did Last Summer
    Journey to the Center of the Earth
    Jumper
    Lethal Weapon (all 4)
    Men In Black
    Mimic 2
    Mission: Impossible 2
    Ocean's Twelve
    Predator 2
    Star Trek (1, 2, 3, 5, 7, 9, 10)
    Superman 2 & 3
    Superman Returns
    Taken
    The Bourne Supremacy and Ultimatum (2 & 3)
    The Karate Kid Part 2
    The Matrix Revolutions
    The Mummy Returns
    The X Files I Want to Believe
    Tomb Raider The Cradle of Life
    Trapped
    Twilight Saga: New Moon
    Underworld Rise of the Lycans

    I went to the local Walmart to ask them to add these to my cart and they said that they did. I then went home and it was not on my Vudu2Go cart. I spent an hour with Vudu on the phone and they said they couldn't do anything for me because the Vudu and Walmart systems are different even though they're the same company.

    It seems like for the most part, it is the 2nd one in the series that it doesn't recognize. I have put in a support ticket and will PM a moderator if they would like to know what it is? Also, I mentioned to Robert (the customer service rep) that there have been cases where forum posters are saying that after months, some movies have still not been corrected. He said that they only started this a week ago and I said that the private beta has been going on for months.

    Leave a comment:


  • echopulse
    replied
    Re: In-store D2D will access your VUDU ToGo shopping cart

    Does anyone know if this still works? I have a DVD with 5 movies that isn't identified by the software.

    Leave a comment:


  • LuzRinggold
    replied
    Re: In-store D2D will access your VUDU ToGo shopping cart

    Originally posted by Gnatevil View Post
    The only problem I see with that is you could "add" titles you don't have to the Walmart list and then pay for them thru the in home D2D. They have no way to verify that you have those movies. Other then that, it would be nice because then I could actually add the movies that aren't recognized correctly and not have to go to Walmart.
    Correct...which is why I said that would be cool...very cheap movies!

    Leave a comment:


  • MGmirkin
    replied
    Re: In-store D2D will access your VUDU ToGo shopping cart

    Originally posted by LuzRinggold View Post
    I wanted everyone to be aware that if you are adding movies to your VUDU ToGo shopping cart and building a list of movies to print and take to Walmart (those DVDs that VUDU ToGo will not verify or Blu-Rays because your don't have a Blu-ray drive on your PC) you could have a problem if you do not checkout and finalize your VUDU ToGo purchase before you go into Walmart.

    I wasn't finished with my VUDU To Go order last night, but today I was going to Walmart and decided to get the in-store D2D done. Instead of selecting ONLY the movies I had on my in-store list, she did everything! I was very angry because I wasn't going to get my 50% discount. She was able to cancel everything and start over, but I had to come home and redo all my movies in VUDU To Go.

    ...just something to be aware of...I wasn't aware that Walmart would see my list in VUDU ToGo... but it would be cool if VUDU ToGo could see the In-store D2D list.
    You let her delete your VUDU2Go cart? Oops!

    I ran into the same issue, but took the opposite approach. The lady at my Wal-Mart told me that there was about $700 worth of stuff "already in my cart" when I brought my "in-store conversion" list to her and said it wouldn't let her JUST do the short list. It would let her "add to cart" or delete the cart and just do the smaller order, but the smaller order can't bypass the existing cart. I told her that the larger cart was probably my several months of VUDU2Go recognitions, so DON'T (for the sweet love of God!) delete it! Just "add to cart." So she did, and when I got home all those titles she added were in my VUDU2Go cart.

    So, yeah, the "shared cart" is really annoying, which is why I created this thread asking they somehow "separate" the VUDU2Go from the Wal-Mart in-store cart(s)...

    https://forum.vudu.com/showthread.ph...VUDU-2-Go-cart

    So, in the future, the best option is probably just to have them "add to cart" and then leave it at that. When you get home the titles they added should then appear in VUDU2Go and you can buy the whole "big list" whenever you get around to it...

    At least I'm pretty sure that's how it works, currently, until they fix the "shared cart" issue, which is pretty irritating (I had the same thought of doing a smaller order with some high-priority titles, but ran into the same roadblock)...

    Leave a comment:


  • Gnatevil
    replied
    Re: In-store D2D will access your VUDU ToGo shopping cart

    Originally posted by LuzRinggold View Post
    ...just something to be aware of...I wasn't aware that Walmart would see my list in VUDU ToGo... but it would be cool if VUDU ToGo could see the In-store D2D list.
    The only problem I see with that is you could "add" titles you don't have to the Walmart list and then pay for them thru the in home D2D. They have no way to verify that you have those movies. Other then that, it would be nice because then I could actually add the movies that aren't recognized correctly and not have to go to Walmart.

    Leave a comment:


  • In-store D2D will access your VUDU ToGo shopping cart

    I wanted everyone to be aware that if you are adding movies to your VUDU ToGo shopping cart and building a list of movies to print and take to Walmart (those DVDs that VUDU ToGo will not verify or Blu-Rays because your don't have a Blu-ray drive on your PC) you could have a problem if you do not checkout and finalize your VUDU ToGo purchase before you go into Walmart.

    I wasn't finished with my VUDU To Go order last night, but today I was going to Walmart and decided to get the in-store D2D done. Instead of selecting ONLY the movies I had on my in-store list, she did everything! I was very angry because I wasn't going to get my 50% discount. She was able to cancel everything and start over, but I had to come home and redo all my movies in VUDU To Go.

    ...just something to be aware of...I wasn't aware that Walmart would see my list in VUDU ToGo... but it would be cool if VUDU ToGo could see the In-store D2D list.
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