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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Multiple matching movies detected?

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  • dunham44
    replied
    Re: Multiple matching movies detected?

    alo the bluray of chronicles of Riddick does the same thing when you put in the 3rd disc for the movie dark fury, it give the option of pitch black and the Reddick movie

    Leave a comment:

  • LocN
    replied
    Re: Multiple matching movies detected?

    Originally posted by rdodolak View Post
    Thanks LocN!

    Would it also be possible to submit another feature request? Lately, I've come across quite a few mismapped titles. For example, I insert Title A but it's identified as Title B in the app. However, since I already own Title B the app states I already own the title (as expected) but I have no option to report the mismapped disc; there is no "Not my disc" option. Can the "Not my disc" feature be added to that screen?
    It's been requested to be able to correct the title when it is mapped to owned content.

    Thank you for your suggestion.

    LLN

    Leave a comment:

  • rdodolak
    replied
    Re: Multiple matching movies detected?

    Originally posted by LocN View Post
    I will file request to have Add All check box. (it may be lower priority)

    I also file the issue of Add disc button.

    LLN
    Thanks LocN!

    Would it also be possible to submit another feature request? Lately, I've come across quite a few mismapped titles. For example, I insert Title A but it's identified as Title B in the app. However, since I already own Title B the app states I already own the title (as expected) but I have no option to report the mismapped disc; there is no "Not my disc" option. Can the "Not my disc" feature be added to that screen?

    Leave a comment:

  • LocN
    replied
    Re: Multiple matching movies detected?

    Originally posted by rdodolak View Post
    Would it be possible to present the user with checkboxes and an "add all" button? I agree that it shouldn't automatically add all nor should the user only have an all or nothing option.

    The "Add disc" function has been broken since the start of the program. What I mean is that once the drive is finished reading the disc if the user then clicks on the "Add disc" button then it never detects a disc. So the same goes for subsequent matchings such that if the user inserted the disc, the first time the disc will be recognized however if the user wants to immediately reuse the same disc the "Add disc" button doesn't work. The user has to eject the disc and then reclose the drive tray for the disc to be rerecognized.
    I will file request to have Add All check box. (it may be lower priority)

    I also file the issue of Add disc button.

    LLN

    Leave a comment:

  • rdodolak
    replied
    Re: Multiple matching movies detected?

    Originally posted by LocN View Post
    Any adding to the cart should be approved by user 1 by 1 so we don't automatically add. You should be able to keep the same disc in the drive and just click "Add disc" to show the movie list again. (It may be broken at this time).

    LLN
    Would it be possible to present the user with checkboxes and an "add all" button? I agree that it shouldn't automatically add all nor should the user only have an all or nothing option.

    The "Add disc" function has been broken since the start of the program. What I mean is that once the drive is finished reading the disc if the user then clicks on the "Add disc" button then it never detects a disc. So the same goes for subsequent matchings such that if the user inserted the disc, the first time the disc will be recognized however if the user wants to immediately reuse the same disc the "Add disc" button doesn't work. The user has to eject the disc and then reclose the drive tray for the disc to be rerecognized.

    Leave a comment:

  • LocN
    replied
    Re: Multiple matching movies detected?

    Originally posted by rdodolak View Post
    It would be great if you could add multiple titles to your cart at the same time when it detects a box set. Using the above as an example, it would add all 8 titles (or those that you chose) to your cart with one click rather than having to insert and eject the disc 8 times to get all 8 titles added to your cart.
    Any adding to the cart should be approved by user 1 by 1 so we don't automatically add. You should be able to keep the same disc in the drive and just click "Add disc" to show the movie list again. (It may be broken at this time).

    LLN

    Leave a comment:

  • rdodolak
    replied
    Re: Multiple matching movies detected?

    Originally posted by LocN View Post
    Probably you got a disc in this collections "Stanley Kubrick Collection (2001: A Space Odyssey / Dr. Strangelove / A Clockwork Orange / The Shining / Lolita / Barry Lyndon / Full Metal Jacket / Eyes Wide Shut) (1962)".

    We offer 1 disc to map with multiple discs in this case as it detect box set disc ID.

    LLN
    It would be great if you could add multiple titles to your cart at the same time when it detects a box set. Using the above as an example, it would add all 8 titles (or those that you chose) to your cart with one click rather than having to insert and eject the disc 8 times to get all 8 titles added to your cart.

    Leave a comment:

  • rdodolak
    replied
    Re: Multiple matching movies detected?

    Originally posted by Fofer View Post
    I've converted a bunch of titles. First in WalMart (yuck) and then in Windows via virtualization (Parallels 8 on Mac) with the older VUDUToGo beta. Now using VUDUToGo on Mac. Working very well. I'm really loving VUDU so far.

    Today was a first for me, though:

    I put in the retail disc for Full Metal Jacket. And this is the screen I got:

    ...

    I had already converted 2001, Clockwork Orange, and The Shining. But not Dr. Strangelove, or Lolita. So essentially, one disk would've let me validate five different movies for D2D conversion, if I wanted. I thought that was interesting.

    Also worth nothing, when I had inserted 2001 (Blu Ray,) it was recognized as... Barry Lyndon. What's up with Kubrick's titles that confuses VUDU so?
    2001 (single release) also identified as Barry Lyndon, for me, and in fact I came across quite a few titles which were incorrectly identified as Barry Lyndon.

    Leave a comment:

  • MaxH
    replied
    Re: Multiple matching movies detected?

    Originally posted by madmod20061 View Post
    I think that's a great solution. If you are taking requests I vote the Star Trek sets next
    With all due respect, we have a whole thread on the LOTR:EE Blu-ray box set not being recognized.

    Leave a comment:

  • madmod20061
    replied
    Re: Multiple matching movies detected?

    Originally posted by LocN View Post
    That's what we aim to do for box set/collection. Of course we can't have all correctly yet.

    LLN
    I think that's a great solution. If you are taking requests I vote the Star Trek sets next

    Leave a comment:

  • LocN
    replied
    Re: Multiple matching movies detected?

    Originally posted by tbdave View Post
    It happened to me yesterday. I was gonna post about it, but I forgot. Anyways, I put in the Kelly's Heroes blu-ray (from the Kelly's Heroes/Where Eagles Dare double feature) and got this:

    This should be wrong mapping to a box set disc.

    LLN

    Leave a comment:

  • LocN
    replied
    Re: Multiple matching movies detected?

    Originally posted by madmod20061 View Post
    Are you going to do that with more sets? That would be great. Like the Star Trek movie sets. I still can't get my next gen movies on Vudu because all but one of them show up as Star Trek 4.
    That's what we aim to do for box set/collection. Of course we can't have all correctly yet.

    LLN

    Leave a comment:

  • madmod20061
    replied
    Re: Multiple matching movies detected?

    Originally posted by LocN View Post
    Probably you got a disc in this collections "Stanley Kubrick Collection (2001: A Space Odyssey / Dr. Strangelove / A Clockwork Orange / The Shining / Lolita / Barry Lyndon / Full Metal Jacket / Eyes Wide Shut) (1962)".

    We offer 1 disc to map with multiple discs in this case as it detect box set disc ID.

    LLN
    Are you going to do that with more sets? That would be great. Like the Star Trek movie sets. I still can't get my next gen movies on Vudu because all but one of them show up as Star Trek 4.

    Leave a comment:

  • LocN
    replied
    Re: Multiple matching movies detected?

    Originally posted by Fofer View Post
    I've converted a bunch of titles. First in WalMart (yuck) and then in Windows via virtualization (Parallels 8 on Mac) with the older VUDUToGo beta. Now using VUDUToGo on Mac. Working very well. I'm really loving VUDU so far.

    Today was a first for me, though:

    I put in the retail disc for Full Metal Jacket. And this is the screen I got:



    I had already converted 2001, Clockwork Orange, and The Shining. But not Dr. Strangelove, or Lolita. So essentially, one disk would've let me validate five different movies for D2D conversion, if I wanted. I thought that was interesting.

    Also worth nothing, when I had inserted 2001 (Blu Ray,) it was recognized as... Barry Lyndon. What's up with Kubrick's titles that confuses VUDU so?
    Probably you got a disc in this collections "Stanley Kubrick Collection (2001: A Space Odyssey / Dr. Strangelove / A Clockwork Orange / The Shining / Lolita / Barry Lyndon / Full Metal Jacket / Eyes Wide Shut) (1962)".

    We offer 1 disc to map with multiple discs in this case as it detect box set disc ID.

    LLN

    Leave a comment:

  • tbdave
    replied
    Re: Multiple matching movies detected?

    It happened to me yesterday. I was gonna post about it, but I forgot. Anyways, I put in the Kelly's Heroes blu-ray (from the Kelly's Heroes/Where Eagles Dare double feature) and got this:

    Leave a comment:

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