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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Email Receipts

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    #1

    Email Receipts

    Since the upgrade to 2.0.7, I haven't received any email receipts for my in home D2D purchases. I print these out to help keep track of what I've converted over so I don't try to read ones already done. Also helps me keep track of how much I've spent so I can stay within my budget. Can someone please look into this and see what is going on.
    Tags: None
    #2
    Re: Email Receipts

    I haven't received them either since the upgrade to 2.0.7.

    Comment

      #3
      Re: Email Receipts

      I also haven't received the email receipts since upgrading to 2.0.7. Those emails were very useful in maintaining a budget.

      Comment

        #4
        Re: Email Receipts

        I just assumed that I didn't get them because it was with the "Thanks for using the beta" credit, but yeah, I haven't been getting them either.

        Comment

          #5
          Re: Email Receipts

          The other issue I experienced was when I redeemed 100 titles at once. No email and the titles don't show up in my purchase history ... instead it only lists the name of one of the titles that was in that 100 batch. It did charge correctly and the titles are in my account though.

          Comment

            #6
            Re: Email Receipts

            Originally posted by rdodolak View Post
            The other issue I experienced was when I redeemed 100 titles at once. No email and the titles don't show up in my purchase history ... instead it only lists the name of one of the titles that was in that 100 batch. It did charge correctly and the titles are in my account though.
            I've already put in a support ticket for the email receipts and the customer service rep told me that only the purchases done via Walmart generate an email receipt but I was almost sure I used to get them from the Vudu2Go as well. Also, I've only purchased as much as 23 at one time so don't know what happens when you get 100 or more at a time?

            Comment

              #7
              Re: Email Receipts

              Originally posted by lujan View Post
              I've already put in a support ticket for the email receipts and the customer service rep told me that only the purchases done via Walmart generate an email receipt but I was almost sure I used to get them from the Vudu2Go as well. Also, I've only purchased as much as 23 at one time so don't know what happens when you get 100 or more at a time?
              Yes, the email receipts used to be generated when using the D2D app as that's all I've used and I received them prior to using 2.0.7.

              Comment

                #8
                Re: Email Receipts

                Originally posted by lujan View Post
                I've already put in a support ticket for the email receipts and the customer service rep told me that only the purchases done via Walmart generate an email receipt but I was almost sure I used to get them from the Vudu2Go as well. Also, I've only purchased as much as 23 at one time so don't know what happens when you get 100 or more at a time?
                We turned it off in last roll out. We are looking to turn it back on.

                LLN

                Comment

                  #9
                  Re: Email Receipts

                  I miss the receipts, so would like to see them turned back on.

                  Comment

                    #10
                    Re: Email Receipts

                    Originally posted by LocN View Post
                    We turned it off in last roll out. We are looking to turn it back on.

                    LLN
                    Please turn it back on. Very helpful in keeping track of purchases. I've got all from both Wal Mart visits and Vudu to Go printed out, up until the update.

                    Comment

                      #11
                      Re: Email Receipts

                      Originally posted by LocN View Post
                      We turned it off in last roll out. We are looking to turn it back on.

                      LLN
                      If this is turned back on will we receive the missing receipts?

                      Comment

                        #12
                        Re: Email Receipts

                        Originally posted by MoWeb View Post
                        If this is turned back on will we receive the missing receipts?
                        I sure hope so. Still waiting for them to turn it back on. Just made a large purchase and no receipt.

                        Comment

                          #13
                          Re: Email Receipts

                          Add me to the list of those who would like to see some sort of email receipt for purchases made through Vudu.

                          Comment

                            #14
                            Re: Email Receipts

                            Originally posted by Gnatevil View Post
                            I sure hope so. Still waiting for them to turn it back on. Just made a large purchase and no receipt.
                            It's back but we don't have a way to send the past transaction.

                            LLN

                            Comment

                              #15
                              Re: Email Receipts

                              Originally posted by LocN View Post
                              It's back but we don't have a way to send the past transaction.

                              LLN

                              That sucks. =( I wish there was a way.

                              Comment

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