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The Place Beyond The Pines in UVVU.com Locker but not showing up on VUDU?

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    The Place Beyond The Pines in UVVU.com Locker but not showing up on VUDU?

    The Place Beyond The Pines in UVVU.com Locker but not showing up on VUDU?

    Purchased this from cinemanow because I have a credit there and it shows in my UVVU.com locker but does not show up on VUDU as me owning it? UVVU.co support says its there and it's correct so maybe something is wrong on vudu's end? Can a rep please check this for me?

    #2
    Re: The Place Beyond The Pines in UVVU.com Locker but not showing up on VUDU?

    Originally posted by Ruinit View Post
    The Place Beyond The Pines in UVVU.com Locker but not showing up on VUDU?

    Purchased this from cinemanow because I have a credit there and it shows in my UVVU.com locker but does not show up on VUDU as me owning it? UVVU.co support says its there and it's correct so maybe something is wrong on vudu's end? Can a rep please check this for me?
    Sometimes it takes a bit of time to appear in Vudu. I got Trance with a credit through Cinemanow and it took a few hours to finally show in Vudu.

    Comment


      #3
      Re: The Place Beyond The Pines in UVVU.com Locker but not showing up on VUDU?

      Originally posted by madmod20061 View Post
      Sometimes it takes a bit of time to appear in Vudu. I got Trance with a credit through Cinemanow and it took a few hours to finally show in Vudu.
      Yea this was done over 24 hours ago but thanks

      Comment


        #4
        Re: The Place Beyond The Pines in UVVU.com Locker but not showing up on VUDU?

        Originally posted by Ruinit View Post
        Yea this was done over 24 hours ago but thanks
        I am having same problem, they said 24-48 hours but we are passed that now.

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          #5
          Re: The Place Beyond The Pines in UVVU.com Locker but not showing up on VUDU?

          I've looked into this issue and we do have the correct ALID (link) for this movie. Please contact the content provider where you redeemed your code at for support. It's up to them to fix the incorrect ALID.

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            #6
            Re: The Place Beyond The Pines in UVVU.com Locker but not showing up on VUDU?

            Originally posted by FelipeF View Post
            I've looked into this issue and we do have the correct ALID (link) for this movie. Please contact the content provider where you redeemed your code at for support. It's up to them to fix the incorrect ALID.
            Not sure that will fix the issue since this movie shows up in UVVU.com locker. You are welcome to log into my account and look for yourself if you would like.

            Comment


              #7
              Re: The Place Beyond The Pines in UVVU.com Locker but not showing up on VUDU?

              Originally posted by Ruinit View Post
              Not sure that will fix the issue since this movie shows up in UVVU.com locker. You are welcome to log into my account and look for yourself if you would like.
              We are certain that this issue is with the provider you redeemed the code with. They are using an outdated/invalid ALID.

              Comment


                #8
                Re: The Place Beyond The Pines in UVVU.com Locker but not showing up on VUDU?

                Originally posted by FelipeF View Post
                We are certain that this issue is with the provider you redeemed the code with. They are using an outdated/invalid ALID.
                If that was the case why would it be going to our UV locker fine, that doesn't make sense.

                I contacted them and they claim they have no problem.

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