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Problems with Ultraviolet locker and collections more the 1000 movies/TV

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    Problems with Ultraviolet locker and collections more the 1000 movies/TV

    Fellow Vudu members,

    For anyone with more than 1000 movies/TV in their locker can you tell me if all of your movies are there. I realize this would definitely be a pain to accomplish. My locker randomly removes movies from it. Some will reappear some still haven't returned. I've been emailing back and forth with support but no progress has been made. I'm also having the same issue with Flixster and Cinemanow. Vudu is the only service that is showing all of my movies/TV. At least Flixster has acknowledged there's a problem with large collections. Any feedback from members with large collections >1000 is greatly appreciated.

    Thanks,

    Mo

    #2
    Re: Problems with Ultraviolet locker and collections more the 1000 movies/TV

    I can't help, as I only have 236 titles at the moment, but I don't think I would notice if some of them have dissappered, which concerns me. I see you keep a personal list of movies on UV. That might be something I will need to do as well.

    Comment


      #3
      Re: Problems with Ultraviolet locker and collections more the 1000 movies/TV

      Originally posted by MoWeb View Post
      Fellow Vudu members,

      For anyone with more than 1000 movies/TV in their locker can you tell me if all of your movies are there. I realize this would definitely be a pain to accomplish. My locker randomly removes movies from it. Some will reappear some still haven't returned. I've been emailing back and forth with support but no progress has been made. I'm also having the same issue with Flixster and Cinemanow. Vudu is the only service that is showing all of my movies/TV. At least Flixster has acknowledged there's a problem with large collections. Any feedback from members with large collections >1000 is greatly appreciated.

      Thanks,

      Mo
      I can tell you Cinemanow, Flixster, M-Go all use Roxio software which is why they stop at around 1k movies. I have 1800+ items. I have emailed and fussed with all of them to the point it is a waste of time. Their standard answer is now " we know there is and issue and since it only effects a small number of people with large libraries we don't really care"! Vudu is the only place that loads my library! UVVU won't even allow me to search for movies and if you just list them for me anyways there are tons of duplicates. UVVU also says we know there's a problem, one day we may fix it /shrugs shoulders

      Comment


        #4
        Re: Problems with Ultraviolet locker and collections more the 1000 movies/TV

        Originally posted by Squatting Hen View Post
        I can't help, as I only have 236 titles at the moment, but I don't think I would notice if some of them have dissappered, which concerns me. I am assuming you keep a personal list of movies on UV. That might be something I will need to do as well.
        When I started to accumulate so many movies I decided to make a spread sheet (in my signature) and also save my collection as an HTML file directly from the Ultraviolet website (showing all). I just don't trust this whole thing of movies in the cloud 100% so I feel more comfortable with some proof of ownership. The good news is everywhere I've redeemed my codes they still have the movies at that site.

        Originally posted by Ruinit View Post
        I can tell you Cinemanow, Flixster, M-Go all use Roxio software which is why they stop at around 1k movies. I have 1800+ items. I have emailed and fussed with all of them to the point it is a waste of time. Their standard answer is now " we know there is and issue and since it only effects a small number of people with large libraries we don't really care"! Vudu is the only place that loads my library! UVVU won't even allow me to search for movies and if you just list them for me anyways there are tons of duplicates. UVVU also says we know there's a problem, one day we may fix it /shrugs shoulders
        Yep, that's exactly the scenario...I think I'll check Sony's website to see if they are as good as Vudu in terms of my collection.

        ***EDIT***

        Sony's site was useless also. It listed True Blood Season 5 and Gone, Gone, Gone, Gone which should have been Gone Baby Gone. This just confirms Vudu is the gold standard everyone else is a pretender.

        Comment


          #5
          Re: Problems with Ultraviolet locker and collections more the 1000 movies/TV

          Originally posted by MoWeb View Post
          When I started to accumulate so many movies I decided to make a spread sheet (in my signature) and also save my collection as an HTML file directly from the Ultraviolet website (showing all). I just don't trust this whole thing of movies in the cloud 100% so I feel more comfortable with some proof of ownership. The good news is everywhere I've redeemed my codes they still have the movies at that site.



          Yep, that's exactly the scenario...I think I'll check Sony's website to see if they are as good as Vudu in terms of my collection.

          ***EDIT***

          Sony's site was useless also. It listed True Blood Season 5 and Gone, Gone, Gone, Gone which should have been Gone Baby Gone. This just confirms Vudu is the gold standard everyone else is a pretender.
          My collection is about 1100 movies and I can no longer browse it on the Ultraviolet site or search for anything.
          I have also sent emails and they play dumb and don't respond. The Ultraviolet site as well as the others are useless for viewing large collections. Vudu is the only site that can display my collection. I also keep an Excel spreadsheet of everything I own and try to match it up to the counts. I hope they fix these issues soon. With the D2D program I think more and more people will reach 1000.

          Comment


            #6
            Re: Problems with Ultraviolet locker and collections more the 1000 movies/TV

            This is one of the reasons I would like Vudu to give us the option to print out our movie lists but they don't seem to think it's important. One of the forum guy was going to work on it but never has produced anything that I have seen.

            Comment


              #7
              Re: Problems with Ultraviolet locker and collections more the 1000 movies/TV

              I've got a little over 1,100 movies. And I don't even bother trying to use Flixster, CinemaNow, or the UV site. Those sites will spend 10+ minutes trying to load my collection. They're basically unusable.

              Comment


                #8
                Re: Problems with Ultraviolet locker and collections more the 1000 movies/TV

                Originally posted by tbdave View Post
                I've got a little over 1,100 movies. And I don't even bother trying to use Flixster, CinemaNow, or the UV site. Those sites will spend 10+ minutes trying to load my collection. They're basically unusable.
                I'm sitting at 750+ and the only place I can see all without waiting 10 - 15 minutes for an incomplete list is Vudu. They show all and it's pretty much instant. Flixster blows balls and uvvu sucks em. I haven't tried cinemanow but I'm sure it isn't up to snuff either.

                Comment


                  #9
                  Re: Problems with Ultraviolet locker and collections more the 1000 movies/TV

                  Vudu is the only one working properly.

                  I'm told new software in place shortly to handle everything properly on the back-end. We just need to be patient...I don't think they anticipated how avidly people would adopt Ultraviolet.

                  -- John

                  Comment


                    #10
                    Re: Problems with Ultraviolet locker and collections more the 1000 movies/TV

                    Originally posted by wildside View Post
                    Vudu is the only one working properly.

                    I'm told new software in place shortly to handle everything properly on the back-end. We just need to be patient...I don't think they anticipated how avidly people would adopt Ultraviolet.

                    -- John
                    If that's the case, then the updated software is likely to inprove not just UltraViolet's site, but Flixster and CinemaNow as well. That will be a great thing, because so many people bash UltraViolet because Flixster is slow. I can't wait for that issue to go away. I bet a lot of poeple who signed up for UV gave up on it because of that. If it's fixed, I bet UV would grow even more rapidly.

                    Comment


                      #11
                      Re: Problems with Ultraviolet locker and collections more the 1000 movies/TV

                      Originally posted by wildside View Post
                      Vudu is the only one working properly.

                      I'm told new software in place shortly to handle everything properly on the back-end. We just need to be patient...I don't think they anticipated how avidly people would adopt Ultraviolet.

                      -- John

                      I think a bit of history may be helpful here. I know I am just a voice from the nameless legion of folk in the low triple digits, but I have done my time in the research corner.

                      The initial inception of the UV/Flixster marriage was so folks could have a digital copy or two from new releases toting around on their iPhone without the studios shelling out six figures to Apple, Corp.

                      In that model, their systems work good. They are superficially sound and have the appearance of cosmetic touches to wow one's friends at being able to watch a movie on your phone.

                      Although the DECE systems were designed with a very ambitious big picture in mind, this initial deployment was what was technically architected.

                      scene two:

                      At the same time as this, people were putting Blockbuster Video out of business from adoption of NetFlix for in home watching. A small player in this emerging market segmet that had a set-top box to provide owned content via over-the-top internet bandwidth was bought by Wal-Mart Corp.

                      A chemical witch's brew emerged.

                      Utilizing UV to wow your friends at being able to watch a movie on your iPhone changed to iVoD with an amazing consumer acceptance.

                      Folks were now piping in 1080p onto their ubiquitous flat screens.

                      Wal-Mart decided to throw some gas on this already out of control fire by letting folks convert their collections of physical media onto their new iVoD system. The cost they charged was speculatively at or below cost, obviously meant as an incentive offer to jump start consumer acceptance.

                      This is known as a disruptive technology and a paradigm shift ensued (we are still in the midst of it really).

                      While Vudu took off using the venture capital of the likes of their new daddy which dwarf all but a handful countries on the planet, Flixster and CinemaNow remained all but static with an architecture designed to host the old model.

                      So, yes
                      Originally posted by Gnatevil View Post
                      Flixster blows balls and uvvu sucks em.
                      , but there is a history lesson which can explain why that is.

                      I am confident the DECE member's systems will adapt to the new iVoD model blazed by Vudu. It will just take time for the new paradigm to be digested.

                      Comment


                        #12
                        Re: Problems with Ultraviolet locker and collections more the 1000 movies/TV

                        Originally posted by tbdave View Post
                        I've got a little over 1,100 movies. And I don't even bother trying to use Flixster, CinemaNow, or the UV site. Those sites will spend 10+ minutes trying to load my collection. They're basically unusable.
                        I came to this conculsion before I even got to 1000. I stopped when I was around 600 as those sites are just useless. Vudu is the only one I use now but I hope Walmart doesn't kill it like they did their mp3 service.

                        Comment


                          #13
                          Re: Problems with Ultraviolet locker and collections more the 1000 movies/TV

                          Originally posted by Gnatevil View Post
                          I'm sitting at 750+ and the only place I can see all without waiting 10 - 15 minutes for an incomplete list is Vudu. They show all and it's pretty much instant. Flixster blows balls and uvvu sucks em. I haven't tried cinemanow but I'm sure it isn't up to snuff either.
                          First off, thanks to everyone for their input.

                          Gnatevil,

                          Doesn't Vudu's ability to provide such a great website over the others make you wonder how in the world Cinemanow and Flixster have a far more stable and reliable in home D2D app over Vudu.

                          Comment


                            #14
                            Re: Problems with Ultraviolet locker and collections more the 1000 movies/TV

                            Originally posted by MoWeb View Post
                            First off, thanks to everyone for their input.

                            Gnatevil,

                            Doesn't Vudu's ability to provide such a great website over the others make you wonder how in the world Cinemanow and Flixster have a far more stable and reliable in home D2D app over Vudu.
                            I think that the only reason it is more stable and reliable is because they don't offer the D2D for blu-ray disks. If they did, it may be as unstable as Vudu.

                            Comment


                              #15
                              Re: Problems with Ultraviolet locker and collections more the 1000 movies/TV

                              Originally posted by lujan View Post
                              I think that the only reason it is more stable and reliable is because they don't offer the D2D for blu-ray disks. If they did, it may be as unstable as Vudu.
                              I don't think it's because of the blu ray's. I would agree with that but the software doesn't do DVD's very well either. Every DVD that I've tried which doesn't work with the Vudu app is at least read correctly with the Cinemanow and Flixster apps. This works even if they're not eligible for conversion at those services. I just don't understand how Vudu can have an excellent staff, website, and collection of movies/TV shows but can't make the app work or correct some of the reported failures.

                              Comment

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