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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Why are some movies or series not complete?

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    Why are some movies or series not complete?

    I tries to get Rough Rides to convert from D2D, and only received the seconds half of the movie, and now I bought Ultraviolet, (British tv service ) an only got the second half as well. Does anyone have any thoughts?

    Re: Why are some movies or series not complete?

    I too have used D2D on this title, Rough Riders, and through VUDU am only receiving the 2nd half of the series or Disc #2 for streaming. Through other services, ie Flixster, CinemaNow and in Ultra Violet it reflects the entire program/title, which consists of 2 Discs, and they allow streaming for the entire program (Disc #1 & Disc #2)

    Although the title consists of Disc #1 & Disc #2, VUDU only appears to offer the 2nd Disc for streaming.

    I figured that they would catch this error sooner or later and add the 1st Disc or the first portion of the title to the locker.

    I had to go to WalMart to convert, the DVD's were not recognized by VUDUToGo. VUDUToGo wanted the disc confirmed and suggested WalMart to convert.

    In order to watch from the beginning, or Disc #1 I have had to use another service, I suspect that they will correct this in the future, or at least I hope so.


      Re: Why are some movies or series not complete?

      Please submit a support ticket at We'll need to inform our content team of the issue.


        Re: Why are some movies or series not complete?

        Thank you Dan H. - sent a content inquiry through the customer support system.

        There is a huge conflict in the information regarding run time for the title. Meta Data on the disc(s) cover reflects 184 minutes, UV locker reflects 3 hours & 3 minutes (about 184 minutes), another service reflects 239 minutes.....anyone's guess

        All that I can confirm is that only Disc #2 or the middle to the end of the program (90 minutes) is available for streaming with VUDU, however with other services the entire program or title is available for streaming, or both Disc #1 & Disc #2.

        Should have reported it earlier when I noticed the issue, my bad, but honestly figured that the information would just automatically be captured at one point in time or another and corrected. Guess that is now