Announcement

Collapse

Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
See more
See less

Problem with in store D2D?

Collapse
X
Collapse
 
  • Page of 2
  • Filter
  • Time
  • Show
Clear All
new posts
Previous 1 2 template Next
    #16
    Re: Problem with in store D2D?

    I also encountered this problem earlier in the week, with the same "request timed out" message appearing when the associate tried to check out. The associate actually let me use the computer and try it myself, and I was eventually able to do it successfully.

    I don't know if all the computers are the same, but this one was using Internet Explorer, and at some point during the process a pop-up warning appeared about connecting to an untrusted site, with the option to pick yes or no. The associate had always clicked no, but I clicked yes, and then one of those IE status bar messages appeared saying that it was blocking certain content. I right-clicked on that message, selected the option to show the content anyway, then the page loaded for a while and gave the same old "timed out" error. But when I tried to check out again, I got the pop-up warning, clicked yes, didn't get the blocked content message this time, and the checkout was successful.

    So if you have a particularly patient associate who can follow those directions (or one that will let you do the check out yourself), you should be able to do in-store d2d despite the time out error.

    Comment

      #17
      Re: Problem with in store D2D?

      Originally posted by MoWeb View Post
      So...on my 4th trip to Wally World today we found the Vudu in store conversion section on the Cellphone kiosk computer. Imagine my surprise when it didn't work

      SAME PROBLEM

      Requested time out. Failed to create digital copy transaction. Please try again and contact field support if issues continue.
      I had this same problem occur with a transaction of 20 blu-rays I took to Walmart for Vudu in-store conversion. They tried repeatedly but couldn't resolve the issue. Luckily, the transaction was saved in their system, and I went to another Walmart a few miles away the next day, and they were able to pull up the stored transaction with the 20 titles, and thankfully completed the transaction without any problems; the titles then immediately appeared in my account.

      So if one store fails, make sure they store the transaction and venture to another Walmart when you have the opportunity to give it another try.

      Comment

        #18
        Re: Problem with in store D2D?

        I am new to forum but have lots of Questions. I was able to convert most of my movies at home but had a few that I needed to take to Walmart. I went to the one closes to the house and they say theory do not do this in stores anymore and showed me so memo from August they got telling them D@D was able to be done at home. Asked to speak to manager and got same story. Os there some secret handshake or verbiage one uses to get to the right person or is this walmrt juste messed up. i went to two walmarts and got the same we do not do this anymore response.

        Comment

          #19
          Re: Problem with in store D2D?

          Originally posted by volhater View Post
          I am new to forum but have lots of Questions. I was able to convert most of my movies at home but had a few that I needed to take to Walmart. I went to the one closes to the house and they say theory do not do this in stores anymore and showed me so memo from August they got telling them D@D was able to be done at home. Asked to speak to manager and got same story. Os there some secret handshake or verbiage one uses to get to the right person or is this walmrt juste messed up. i went to two walmarts and got the same we do not do this anymore response.
          That is just lazy employees. The in home service is still in Beta. Even if Vudu/Walmart decided to end the in store service they would at least wait until the in home service was fully up and running. A lot of people get confused and think that the Beta is over, but it's not. I think your stores are just using the at home service as an excuse not to do their job which they never really wanted to do in the first place. You really have to get lucky with the in store service. Some people on this board have a good relationship with the employees there and are able to walk in and have there movies done in a few minutes. Others (like me) have hit or miss service while others (like you apparently) have horrible luck with Walmart employees flat out telling lies or refusing to even attempt the service. I would try contacting corporate by phone or email and let them know that your stores are refusing to use the program.

          Comment

            #20
            Re: Problem with in store D2D?

            Originally posted by Jeff*H View Post
            I had this same problem occur with a transaction of 20 blu-rays I took to Walmart for Vudu in-store conversion. They tried repeatedly but couldn't resolve the issue. Luckily, the transaction was saved in their system, and I went to another Walmart a few miles away the next day, and they were able to pull up the stored transaction with the 20 titles, and thankfully completed the transaction without any problems; the titles then immediately appeared in my account.

            So if one store fails, make sure they store the transaction and venture to another Walmart when you have the opportunity to give it another try.
            Thanks for the suggestion but we solved it by using the Kiosk in the cellphone department and selecting the movies one by one instead of adding all to cart in one shot.

            Comment

              #21
              Re: Problem with in store D2D?

              Not sure if this has been resolved yet, but I just took a bunch of my "manually verify" movies in to walmart (World War Z unrated, The Way Way Back, Thin Ice, etc...) and it worked fine from the regular photo counter. Hopefully that's a good sign for everyone.

              Comment

              Previous 1 2 template Next
              Working...
              X