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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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New Release Vudu Codes - not redeeming correctly or wrong format

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    New Release Vudu Codes - not redeeming correctly or wrong format

    This means war code - redeems as unstoppable - Package error?

    Point of this thread is to get these fixed as more people buy them and create cases about single movies. The update can be just posted here so instead of having a new thread each time this occurs.

    Sometimes Wal-Mart jumps the ship and puts stuff out before Vudu has the rights.
    Last edited by mgfloy03; 10-15-2013, 08:41 PM. Reason: adding cold light of day

    #2
    Re: New Release Vudu Codes - not redeeming correctly or wrong format

    Nevermind... nothing to see here...
    Last edited by FelipeF; 10-15-2013, 02:08 PM. Reason: Issue Resolved

    Comment


      #3
      Re: New Release Vudu Codes - not redeeming correctly or wrong format

      Originally posted by mgfloy03 View Post
      Mega shark and two headed shark attack - failed to create promo
      Teen Mom Season 1 - Not working
      Kevin Hart - I'm a grown little man from blu - redeems SD
      Zombie Attack 3 - pack code - failed to create promo


      Point of this thread is to get these fixed as more people buy them and create cases about single movies. The update can be just posted here so instead of having a new thread each time this occurs.

      Sometimes Wal-Mart jumps the ship and puts stuff out before Vudu has the rights.
      We're still awaiting some content for Mega Shark. We'll update as soon as possible.

      We hope to have Zombie Attack 3 available by Friday 10/15/13.

      Teen Mom Should now be working.

      Kevin Hart: I'm a grown little Man should redeem HD. If you received SD, please private message me with your email address included.
      Last edited by DanielH; 10-15-2013, 03:32 PM.

      Comment


        #4
        Re: New Release Vudu Codes - not redeeming correctly or wrong format

        Originally posted by mgfloy03 View Post
        Mega shark and two headed shark attack - failed to create promo.
        Any new update to this one yet ?

        Comment


          #5
          Re: New Release Vudu Codes - not redeeming correctly or wrong format

          Any new info? Hopefully Monday release for Mega Shark?

          Comment


            #6
            Re: New Release Vudu Codes - not redeeming correctly or wrong format

            Originally posted by Shinsaku View Post
            Any new info? Hopefully Monday release for Mega Shark?
            We're hoping to have this up by Friday or sooner!

            Comment


              #7
              Re: New Release Vudu Codes - not redeeming correctly or wrong format

              I was getting the same error message, failed to create promo. Now I get the error of an invalid code. Is this movie ever going to be properly added?

              Comment


                #8
                Re: New Release Vudu Codes - not redeeming correctly or wrong format

                Originally posted by Jerry8169 View Post
                I was getting the same error message, failed to create promo. Now I get the error of an invalid code. Is this movie ever going to be properly added?
                As I mentioned in my post yesterday; We're hoping to have this up by Friday or sooner!

                Comment


                  #9
                  Re: New Release Vudu Codes - not redeeming correctly or wrong format

                  I purchased The Internship Unrated on disc and the uv code redeemed the theatrical on vudu. Thought it might be a mistake. Do I really need to purchase it again to get the unrated version on vudu? Already purchased the disc on vudu.

                  Comment


                    #10
                    Re: New Release Vudu Codes - not redeeming correctly or wrong format

                    Originally posted by KrazyKaos View Post
                    I purchased The Internship Unrated on disc and the uv code redeemed the theatrical on vudu. Thought it might be a mistake. Do I really need to purchase it again to get the unrated version on vudu? Already purchased the disc on vudu.
                    Discussed almost every time an Unrated title comes out.

                    Highly common practice. Studio controls this.

                    Comment


                      #11
                      Re: New Release Vudu Codes - not redeeming correctly or wrong format

                      Originally posted by mgfloy03 View Post
                      Zombie Attack 3 - pack code - failed to create promo
                      This is now live for redemption. If you have any trouble, please let me know.

                      Comment


                        #12
                        Re: New Release Vudu Codes - not redeeming correctly or wrong format

                        Originally posted by jeremymc7 View Post
                        Discussed almost every time an Unrated title comes out.

                        Highly common practice. Studio controls this.
                        Does it do any good to contact the studio? Can you get both uv versions without paying twice? You get both disc versions by paying once.

                        Comment


                          #13
                          Re: New Release Vudu Codes - not redeeming correctly or wrong format

                          Originally posted by KrazyKaos View Post
                          Does it do any good to contact the studio? Can you get both uv versions without paying twice? You get both disc versions by paying once.
                          What do they say. Never hurts to ask.

                          In reality I've only ever gotten anywhere once, and thats because the CSR make a mistake and gave me the wrong one first, so I "ended up" with both. Otherwise I've never gotten the studio to give me the second digital copy, nor even the "correct" digital copy based on the legal verbiage they misappropriated on the box AND UV insert. Short of filling with their legal dept I've never gotten anywhere. Your (and others) milage may vary. Past events are not an indicator of future performance. Blah blah.

                          Comment


                            #14
                            Re: New Release Vudu Codes - not redeeming correctly or wrong format

                            Originally posted by jeremymc7 View Post
                            What do they say. Never hurts to ask.

                            In reality I've only ever gotten anywhere once, and thats because the CSR make a mistake and gave me the wrong one first, so I "ended up" with both. Otherwise I've never gotten the studio to give me the second digital copy, nor even the "correct" digital copy based on the legal verbiage they misappropriated on the box AND UV insert. Short of filling with their legal dept I've never gotten anywhere. Your (and others) milage may vary. Past events are not an indicator of future performance. Blah blah.
                            I'll give it a shot and get back to you.

                            Comment


                              #15
                              Re: New Release Vudu Codes - not redeeming correctly or wrong format

                              Megashark etc finally redeemed and it did come with hdx etc. Going to update first post

                              Comment

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