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In-Home D2D Bugs - Movie not recognized / Mapping Issues

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    #136
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    16 Blocks (2006) [Blu-ray] (0-12569-82946-6) - Unable to identify this disc.
    Batman: Mystery of the Batwoman [Blu-ray] (8-83929-15986-4) - Unable to identify this disc.
    Identity (2003) [Blu-ray] (0-43396-18455-8) - The Exorcism of Emily Rose [Blu-ray]
    In Darkness (2012) [Blu-ray] (0-43396-39867-2) - In Darkness (2011) [Blu-ray/DVD]
    Mummy Returns, The (2001) [Blu-ray] (0-25195-03998-7) - The Mummy: Tomb of the Dragon Emperor [Blu-ray]
    Pitch Black [Blu-ray] (0-25195-05590-1) - The Chronicles of Riddick (Unrated) [Blu-ray]
    Scooby-Doo! and the Legend of the Vampire [Blu-ray] (8-83929-15996-3) - Unable to identify this disc.
    Scooby-Doo! and the Loch Ness Monster [Blu-ray] (8-83929-19474-2) - Unable to identify this disc.
    Scooby-Doo! and the Monster of Mexico [Blu-ray] (8-83929-15993-2) - Unable to identify this disc.
    Scooby-Doo! and the Samurai Sword [Blu-ray] (8-83929-19856-6) - Unable to identify this disc.
    Star Trek: Generations (1994) [Blu-ray] (0-97360-71984-0) - Star Trek 4: The Voyage Home [Blu-ray]
    Star Trek: Insurrection (1998) [Blu-ray] (0-97360-71984-0) - Star Trek 4: The Voyage Home [Blu-ray]
    Star Trek: Nemesis (2002) [Blu-ray] (0-97360-71984-0) - Star Trek 4: The Voyage Home [Blu-ray]
    Superman: Brainiac Attacks [Blu-ray] (8-83929-19875-7) - Unable to identify this disc.
    Talented Mr. Ripley, The (1999) [Blu-ray] (8-83929-33566-4) - Unable to identify this disc.
    Tom and Jerry: Shiver Me Whiskers [Blu-ray] (8-83929-19804-7) - Unable to identify this disc.
    Twilight Saga, The: Eclipse (Special Edition) [Blu-ray] (0-25192-08325-9) - Unable to identify this disc.
    Twilight Saga, The: New Moon (Special Edition) [Blu-ray] (0-25192-05816-5) - Unable to identify this disc.


    Vudu really should provide a way to report titles which are currently mismapped to titles already owned. Right now there is no way to report those titles with VuduToGo.

    Comment

      #137
      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

      It would be great if Vudu provided a list of new D2D titles as they are added. Even better would be updates as to when particular titles are fixed/updated in the system.

      Comment

        #138
        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

        Not Recognized:

        Trekkies DVD UPC: 097363367741
        Battle of the Brave DVD UPC: 043396165786
        Fantastic 4 Rise of the Silver Surfer DVD UPC: 024543470779

        Comment

          #139
          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

          Lord of the Rings: The Fellowship of the Ring - DVD - UPC: 794043554223 - This disc 'National Geographic: Beyond the Movie - The Lord of the Rings: The Fellowship of the Ring - DVD - 2001' is not eligible for Disc to Digital conversion.

          Lord of the Rings: The Two Towers - DVD - UPC: 794043635526 - Recognized as The Two Towers: Extended Edition

          Lord of the Rings: The Return of the King - DVD - UPC: 794043692925 - Recognized as The Return of the King: Extended Edition

          These are all Theatrical Edition DVDs.

          Comment

            #140
            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

            I have a DVD (UPC 0 2519-20394-2 3) that has both Going My Way (1944) and Irving Berlin's Holiday Inn (1942) on the same disc; it comes up as "Unable to identify this disc". I submitted it manually as both Going My Way and Holiday Inn.

            Comment

              #141
              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

              Ghost Dad - DVD - UPC: 025192695421 - Unable to Identify this disc.
              Double Team - DVD - UPC: 043396832398 - There was a problem while verifying this disc.

              Comment

                #142
                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                Starman: DVD (UPC 043396041295): Maps to "Playing By Heart"

                The following movies from "Paul Newman: The Tribute Collection" (UPC 024543604990)
                Quintet: Manually Verify
                Hemmingway's Adventures of a Young Man: Manually Verify

                The following movies from Marilyn: The Premier Collection (UPC 024543629948)
                Niagra: Manually Verify
                Let's Make Love: Manually Verify

                Comment

                  #143
                  Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                  Hi there Dan - I am sure you all at Vudu have been very busy. For a while there, it seems like titles were being corrected at a quick pace from the reports from this thread. Lately, seems that the fixes have greatly slowed or stopped ... I hope the fixes for the remaining titles on this thread can be made soon so you all can move on to bigger and more important support items Thanks for listening.

                  Comment

                    #144
                    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                    The Die Hard movies are listed as eligible in the D2D program. I tried the old Die Hard DVD and got another error message. Which Die Hard dvd actually works?

                    Walmart has a box set of the first 4 for $12.96. I'm wondering if those will work.

                    Comment

                      #145
                      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                      Hi

                      Blu Rays not recognized at all

                      Casino (025162142215)
                      Ghostbusters (043396249462)
                      Se7en (No matter how you spell it) (Triple Feature w/Copycat & Taking Lives) (883929231591)
                      The other 2 discs are recognized fine (of course, because Se7en was the one I wanted to convert)

                      Blu ray recognized as different movie

                      Men In Black (043396252318)
                      Received message ?This disc 'Men in Black 3 [2 Discs] [Includes Digital Copy] [UltraViolet] [Blu-ray/DVD] - BLURAY - 2012' is not eligible for Disc to Digital conversion.?

                      The Chronicles Of Riddick: Pitch Black (025195055901)
                      Read as ?Chronicles of Riddick? (sequel) (unrated DVD)

                      Blu-Rays recognized as DVD

                      Hellboy II: The Golden Army (2-disc) (025195047296)
                      The Untouchables (Special Collector's Edition) (097361247342
                      The Running Man (887090054409)
                      The Breakfast Club (25th Anniversary Edition) (025192046186)
                      The Shining (082239157106)
                      Blazing Saddles (012569828384)
                      The Hunt For Red October (097361376288)
                      Top Gun (097361305646)
                      Beetlejuice (883929004300)
                      The Big Lebowski (Special Ed I think- didn't have case handy, but disc is brownish with a bowling ball blended into background of top 2/3)

                      Blu- Rays that are read as Blu-Ray and have HDX only on defininition selection screen, but then are added as SD version to order screen

                      Batman Begins (085391115212) FIXED
                      Knight's Tale (043396150253) FIXED
                      Big Trouble In Little China (024543602767)

                      These are discs that my folks also have in their collection (in the case of BTILC I bought mine and theirs at same place, same time, and same edition). If I open their account on my PC that has Blu-Ray drive I could add all as HDX (using either their disc or mine), but on my account I get the glitch (whichever disc I use). We have other discs in common, but it only exhibits this behavior on these (all the rest are consistently read (or not) between accounts). Only difference was I first scanned my discs on my account about a week before I got my folks discs and scanned them for their acct. Thought maybe glitch had been fixed in the week in between, but erasing from my list and rescan did nothing (like maybe my account wasn?t really scanning each time, but using original scan still). Uninstalled D2D app, Adobe Air, ran CCleaner. Sent message to support through app 3 days ago showing screenshots for each account using both discs, wondering if there was persistent data I could delete to let app re-scan disc for my account. Next day Batman Begins and Knight?s Tale both worked on both accounts (too bad I already bought SD on my account and had to send pics for upgrade). They responded with request for dxdiag, which I sent yesterday (with my pics). No further info, nor HDX copies of movies I bought so far. Waiting on buying BTILC til receive response. BTILC still reads fine, but comes up as SD in order list today (interestingly it shows as 2-disc edition in order list but it is actually just the plain single) as of today. Will update if I get new info.

                      Comment

                        #146
                        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                        The Godfather: The Coppola Restoration Blu-ray Boxset (097361386447)
                        Entered: The Godfather Blu-ray | Recognized: The Godfather DVD
                        Entered: The Godfather Part II Blu-ray | Recognized: The Godfather II DVD
                        Entered: The Godfather Part III Blu-ray | Recognized: The Godfather DVD

                        Entered: The Big Lebowski Blu-ray (025192072895) | Recognized: The Big Lebowski DVD

                        Entered: The Departed Blu-ray (085391117292) | Recognized: The Departed DVD

                        Entered: The Shining Blu-ray (085391157106) | Recognized: The Shining DVD

                        Entered: Knocked Up (Unrated) Blu-ray (025195045834) | Recognized: Knocked Up (Theatrical) Blu-ray

                        Entered: Forgetting Sarah Marshall (Unrated) Blu-ray (025195046213) | Recognized: Forgetting Sarah Marshall (Theatrical) Blu-ray

                        Entered: Superbad (Unrated) Blu-ray (043396199217) | Recognized: Superbad (Theatrical) Blu-ray

                        Comment

                          #147
                          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                          Much Ado About Nothing (2012, Whedon) DVD - UPC 03139817669580, Proof of Purchase 43903

                          First Attempt : There was an error reading this disc. You may take this disc to your nearest Walmart store for instant conversion.

                          Second Attempt: Unable to Identify This Disc

                          Comment

                            #148
                            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                            This is from the TCM Greatest Classic Films: Holiday Collection DVD (UPC: 883929061525). The first two movies identify correctly (A Christmas Carol 1938 and Christmas In Connecticut 1945).

                            The Shop Around The Corner - Incorrectly identified as You've Got Mail
                            It Happened On 5th Avenue - Incorrectly identified as Blossoms In The Dust

                            Comment

                              #149
                              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                              A Clockwork Orange (Blu-ray) - comes up as "Barry Lyndon".

                              Comment

                                #150
                                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                                Bluray
                                Next of Kin (1989), 883929239597, Unable to identify this disc

                                Comment

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