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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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In-Home D2D Bugs - Movie not recognized / Mapping Issues

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  • Jayson_Cooper
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    The Mask of Zorro 043396216990 comes up "there was a problem while verifying this disk"

    Leave a comment:

  • Jayson_Cooper
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Big Daddy DVD 0 43396 03922 3

    Same movie, would not convert for me either.

    Leave a comment:

  • hanshotfirst1138
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Having issues with: Superman/Batman: Apocalypse, Batman: Assault on Arkham. Neither is reading. And The Mask of Zorro is reading as its sequel.

    Leave a comment:

  • gingerlover
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    DVD - She's The Man says ineligible title despite being on the search list.

    Leave a comment:

  • wildkatz2004@outlook.com
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Movies not being recognized:

    Blu-Ray
    The Divergent Series: Allegiant
    Ultimate Avengers Collection (Includes Ultimate Avengers The Movie, and Ultimate Avengers 2)

    DVD
    Will Smith Double Feature Hancock Hitch Widescreen
    Liar Liar Bruce Almighty Happy Gilmore Billy Madison Anamorphic Widescreen
    Much Ado About Nothing

    Leave a comment:

  • mudkiller
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    The Sound of Music Five Star Collection was recognized as: the Sound of Music Sing a Long Edition
    Please help! I sent email through VUDU over a week ago but haven't heard anything back...

    Leave a comment:

  • boojitede
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    The Matrix redeemed in SD.

    am I screwed or can they upgrade it with pictures?

    I know i had an issue with LOTR:ROTK a few months ago and they never resolved it on their side.

    Leave a comment:

  • timshel
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by Rex Strother View Post
    Has anyone compiled all of the information (some repeated, I imagine) in this 1,300+ entries thread into a single Google Doc?

    It seems this is terribly difficult to follow and I can't imagine how VUDU can track this info.
    Agree - a Fatty-style list would be helpful. Right now I check status of individual titles by searching this thread.

    Leave a comment:

  • Rex Strother
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Has anyone compiled all of the information (some repeated, I imagine) in this 1,300+ entries thread into a single Google Doc?

    It seems this is terribly difficult to follow and I can't imagine how VUDU can track this info.

    Leave a comment:

  • Drewsky310
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    I am having trouble with almost all Double Sided Discs from Columbia Tri-star

    They all give me "there was a problem verifying the disc" and do not allow me to type in the name of what it is.

    So far the ones I am trying:
    Double Team DVD
    My Best Friend's Wedding DVD
    About Last Night DVD
    As Good As It Gets DVD
    Bad Girls DVD

    I have tried multiple Drives and nothing.

    I do not have the discs with the cases anymore because my collection is huge and takes up too much space. IF I take them to Wal-mart will this be a problem, also if I convert a lot will they offer the 50%?

    Leave a comment:

  • MaxH
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by kaveman44 View Post
    None of my "Clone Wars Seasons 1-5" discs work. I bought the ones without Digital HD, of course, and only want them in my library so that I can watch them on my phone while traveling.

    I took them to Wal-Mart, where the associate told me that they were 'copyrighted' and couldn't be done. Rather than cause a scene, I just left. I'm not buying the entire set again for full price.
    Star Wars: The Clone Wars, like all TV shows, is not D2D eligible, although some shows are UV and may come with redemption codes for digital copies, which is different that disc-to-digital.

    Leave a comment:

  • gminnick
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    The Karate Kid Part 2
    The Karate Kid Part 3
    Air Force One

    All are DVD and say "There was a problem while verifying this disc". I tried in both a Blu-ray and DVD drive.

    Leave a comment:

  • kaveman44
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    None of my "Clone Wars Seasons 1-5" discs work. I bought the ones without Digital HD, of course, and only want them in my library so that I can watch them on my phone while traveling.

    I took them to Wal-Mart, where the associate told me that they were 'copyrighted' and couldn't be done. Rather than cause a scene, I just left. I'm not buying the entire set again for full price.

    Leave a comment:

  • smartcooky75
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by ram1gb View Post
    Just bought 13 DVD's at Walmart, on discount, and bought so many to ensure I could get over the 10 limit for the discount on D2D.

    Came home, and while all are listed as D2D eligible titles, only 6 of the 13 read. The rest gave "cannot verify" or "cannot read" errors, all discs brand new first time in a drive.

    The error titles are:
    Oblivion DVD
    Gravity DVD
    Hitchcock/Hitch double feature DVD
    Kick-*** 2 DVD
    Jack Reacher DVD
    Jack the Giant Slayer DVD
    Batman/Batman Returns double feature DVD

    MOST of them listed are too new to work with d2d. The double feature ones RARELY work if ever.

    Leave a comment:

  • ram1gb
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Just bought 13 DVD's at Walmart, on discount, and bought so many to ensure I could get over the 10 limit for the discount on D2D.

    Came home, and while all are listed as D2D eligible titles, only 6 of the 13 read. The rest gave "cannot verify" or "cannot read" errors, all discs brand new first time in a drive.

    The error titles are:
    Oblivion DVD
    Gravity DVD
    Hitchcock/Hitch double feature DVD
    Kick-*** 2 DVD
    Jack Reacher DVD
    Jack the Giant Slayer DVD
    Batman/Batman Returns double feature DVD

    Leave a comment:

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