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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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In-Home D2D Bugs - Movie not recognized / Mapping Issues

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  • filiusdextris
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    The Singing Nun does not read correctly, instead registering two other movies (Boys Town and Christmas in Connecticut, both admittedly sold in the same 4 pack).

    Leave a comment:


  • ethanmuse93
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    I'm trying to add the 2005 DVD of "Where the Truth Lies", which is listed as being available for D2D conversion. However, it keeps giving me an error message because the software thinks I'm adding the DVD of a different movie with the same title from 1999 which is not available for D2D conversion. I could convert using CinemaNow because their app recognizes the movie, however Vudu is the only service offering an HD/HDX option to the movie instead of just SD. Please fix this ASAP.

    Originally posted by DanielH View Post
    Old thread:
    https://forum.vudu.com/showthread.ph...L-Bugs/page121

    Please add any movies that you're unable to convert with the In-Home D2D program to this thread. If the movie has been listed by someone else, please do not list it again. In order for us to see the mapping issue, you will have had to of tried the movie and received the error message previously.

    Please list the following:

    -Movie that you entered into your disc drive.
    -Movie that VUDU To Go Recognized instead.
    *If the disc is unreadable, we may not be able to update it.

    A forum moderator may reach out to you if you're forum email address does not match your VUDU email address.

    Leave a comment:


  • ladipretender
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by PFloyd View Post
    Be sure you're checking both sides . . . I noticed of the flippers that did work, many of them only read on one side.

    Originally posted by mjmbond View Post
    Yes, this has been my experience too!
    This is something that changed semi recently. I could NEVER get any of the double sided discs to work, then some of them would work at random.

    I gave up and waited 5 months, and now ONE side of Jack Frost works, and both Tremors 3 and 4 work respectively.

    Now, if I could just get Tremors 2 not to read as Tremors, or get either side of Urban Legend: Final Cut to read (can't honestly remember some of the others right now, but I know there are) Though, I was stoked to see some progress on these discs.

    Leave a comment:


  • ethanmuse93
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by DanielH View Post
    Old thread:
    https://forum.vudu.com/showthread.ph...L-Bugs/page121

    Please add any movies that you're unable to convert with the In-Home D2D program to this thread. If the movie has been listed by someone else, please do not list it again. In order for us to see the mapping issue, you will have had to of tried the movie and received the error message previously.

    Please list the following:

    -Movie that you entered into your disc drive.
    -Movie that VUDU To Go Recognized instead.
    *If the disc is unreadable, we may not be able to update it.

    A forum moderator may reach out to you if you're forum email address does not match your VUDU email address.
    The Lady From Shanghai (Blu-ray)
    Titanic (1953) (Blu-ray)

    Leave a comment:


  • moelarrycurly
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Innerspace and Blast From the Past Blu-rays not recognized.

    Leave a comment:


  • rdodolak
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by E55KEV View Post
    I can add titles and have 6 titles ready for conversion but the "View Order" button in VUDUToGo's Disc To Digital is not working. Will I lose that data if I remove VUDUToGo and reinstall it? Thanks.
    To answer your initial question, no you won't lose the cart data if the D2D app is uninstalled. It's synced to your online account too.

    Leave a comment:


  • E55KEV
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by E55KEV View Post
    I can add titles and have 6 titles ready for conversion but the "View Order" button in VUDUToGo's Disc To Digital is not working. Will I lose that data if I remove VUDUToGo and reinstall it? Thanks.
    found issue posted here - https://forum.vudu.com/showthread.ph...c-doesn-t-read

    Leave a comment:


  • E55KEV
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    I can add titles and have 6 titles ready for conversion but the "View Order" button in VUDUToGo's Disc To Digital is not working. Will I lose that data if I remove VUDUToGo and reinstall it? Thanks.

    Leave a comment:


  • Texan26
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    I tried to convert Underworld blu-ray (043396216143) and Underworld Evolution blu-ray (043396153813) and they both are detected as Underworld Rise of the Lycans.

    Leave a comment:


  • diggsnoob
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by rdodolak View Post
    What format and UPC do you have?

    I've noticed some titles which used to work, and that I have converted myself, now display that error.
    The Good Day to Die Hard is a DVD, and the UPC is 2454383273. Thank you!

    Leave a comment:


  • diggsnoob
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by rdodolak View Post
    What format and UPC do you have?

    I've noticed some titles which used to work, and that I have converted myself, now display that error.
    I have the Harry Potter special widescreen edition, 8539228052, 2 disc DVD.

    Need to check on Die Hard, don't have that one on me.

    Leave a comment:


  • rdodolak
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by diggsnoob View Post
    Hello,

    I could not get Harry Potter and the Sorcerers Stone to work. I got the "there was a problem verifying" error. Also got the same thing with A Good Day To Die Hard.

    Any help would be appreciated! Thank you!
    What format and UPC do you have?

    I've noticed some titles which used to work, and that I have converted myself, now display that error.

    Leave a comment:


  • diggsnoob
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Hello,

    I could not get Harry Potter and the Sorcerers Stone to work. I got the "there was a problem verifying" error. Also got the same thing with A Good Day To Die Hard.

    Any help would be appreciated! Thank you!

    Leave a comment:


  • tbdave
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by tbdave View Post
    These are from the Airport Terminal Pack DVD [UPC: 025192422928]

    Airport (1970) - Identifies correctly
    Airport 1975 - Incorrectly identifies as Airport (1970)
    Airport '77 - Incorrectly identifies as Airport (1970)
    The Concorde: Airport '79 - Incorrectly identifies as Airport (1970)
    Just tried this box set again.

    Airport '77 now identifies correctly.

    The other two still read incorrectly.

    Leave a comment:


  • QuiGonJ
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    You list four Three Stooges discs as eligible.

    Three Stooges Meet Hercules
    Snow White and the Three Stooges
    Three Stooges In Orbit
    Three Stooges Around the World in a Daze.

    Not one is presently available according to the app.

    Grease and Time Machine BD would not read.

    And Uncle Buck Blu Ray only allows HD upgrades.

    Leave a comment:

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