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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
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In-Home D2D Bugs - Movie not recognized / Mapping Issues

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  • sethrhf
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Trading Places - Blu-ray - comes up as a DVD

    Puss In Boots - Blu-ray problem verifying

    Leave a comment:


  • jaytalent
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    I have The Matrix triple feature on bluray. The Matrix and The Matrix reloaded work fine, but when I click HDX for the Matrix Revolutions is shows up in SD, not HDX, different than the others, like below

    01.
    Matrix Revolutions [HD] - DVD
    SD
    02.
    The Matrix [Blu-ray] - BLURAY
    HDX
    03.
    The Matrix Reloaded [Blu-ray] - BLURAY
    HDX

    When I click edit under it, it is showing as a DVD.

    Leave a comment:


  • beagle_girl92
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    There was a problem verifying this disc:
    Let's Be Cops (2014) DVD

    States that it is eligible

    Leave a comment:


  • tooie32
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by lujan View Post
    I would still be waiting now for over 2 years to see if they corrected these issues where the disc is not recognized. I long ago decided to take them to Walmart and pay $2.00 rather than $1.00. I'm glad I did as I would still be waiting and not sure that they'll ever be corrected.

    632 HDX
    2 HD
    2 SD
    Ahh I am planning to wait a while I don't have a walmart near here one of the towns that refuse to have a walmart put in the nearest one is like 3 hours away.

    But yea I do agree their still titles out their that arn't mapped out right or just not recognized by some DvD's which of course the ones I have now.

    I have like close to 100 DVD's 25% of them are TV Series and I only have 17 blue rays so still have alot to convert. Worth every $1.00 on every DVD I convert.

    But I do know not all my DVD's can be converted I got a handful of Disney, Marvel and Lucasfilm titles that I can't convert which makes me sad that I can't convert them.

    Leave a comment:


  • VuduDoc
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    I know I'm not alone when I say the VuduToGo software is extremely frustrating. I keep seeing the excuse that it's still in "beta." It's been years!!

    Here are my most recent attempts that were unsuccessful. I keep getting "There was a problem verifying this disc" and no other options come up.

    The Fault in our Stars - BOTH Blu-ray and DVD
    Ender's Game - BOTH Blu-ray and DVD
    Red2 - Blu-ray
    As Good as it Gets - DVD

    All are listed as "available" for D2D. Why do you list them if they aren't going to work?!
    I realize I can go to Walmart, but honestly, I absolutely hate walking into that place. And half the reason I purchased a Blu-ray drive was so I could convert my discs and save the 50%!

    Leave a comment:


  • lujan
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by tooie32 View Post
    ...

    Their will be more later on I converting my old dvd collection to Digital since I only have to pay $1 for every 10 discs I convert.
    I would still be waiting now for over 2 years to see if they corrected these issues where the disc is not recognized. I long ago decided to take them to Walmart and pay $2.00 rather than $1.00. I'm glad I did as I would still be waiting and not sure that they'll ever be corrected.

    632 HDX
    2 HD
    2 SD

    Leave a comment:


  • tooie32
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Hello all

    I have some dvds here that arn't recognizing for D2D I also check the movies to see if they are available for D2D conversion and they are.

    Heres the list of some movies I can't convert and they are:

    Star Trek VI The Undiscovered Country
    Disc name: STARTREK6_D1
    UPC: 097360677348

    Die Hard
    Disc Name: DIEHARD
    UPC: 02454344086

    Die Hard 2
    Disc Name: DIE_HARD_2_DISC1
    UPC: 024543440895

    Die Hard With a Vengeance
    Disc Name: DIE_HARD_3_DISC1
    UPC: 024543440925

    Their will be more later on I converting my old dvd collection to Digital since I only have to pay $1 for every 10 discs I convert.

    Leave a comment:


  • readwatt
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    [QUOTE=DanielH;1259390]Old thread:
    https://forum.vudu.com/showthread.ph...L-Bugs/page121

    Please add any movies that you're unable to convert with the In-Home D2D program to this thread. If the movie has been listed by someone else, please do not list it again. In order for us to see the mapping issue, you will have had to of tried the movie and received the error message previously.

    Please list the following:

    -Movie that you entered into your disc drive.
    -Movie that VUDU To Go Recognized instead.
    *If the disc is unreadable, we may not be able to update it.

    A forum moderator may reach out to you if you're forum email address does not match your VUDU email address.

    Here some discs that I had problems with ...all were purchased from retail stores so they should have worked...

    The last action hero blu-ray upc 683904632142 not recognized
    waterword blu-ray upc 025192034428 reads as sd not hdx
    city of ember dvd upc 024543563396 not recognized I have two copies and neither worked

    I would like to request that fantastic four rise of the sliver surfer upc 024543470779 would be added to D2D..this is the most common 1 disc edition and is not recognized...

    Leave a comment:


  • Gnatevil
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by ladipretender View Post
    Another disc not showing up correctly: (not sure why I bother still posting, since they haven't fixed a single one of these that I know of in the year+ that I have been using D2D)

    The Clerks (15th anniversary addition to be precise) Bluray reads as the Chasing Amy Bluray...which would be fine, if the message didn't also tell me that Chasing Amy wasn't eligible for D2D...but the list very clearly says it is eligible.
    I got the same message. Ended up taking both movies (I also have Chasing Amy) to Wal-Mart to get them done.

    Leave a comment:


  • satam55
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    There was a problem verifying disc error message:



    "Warm Bodies" DVD - UPC# 025192190636


    Unable to identify this disc

    "Transformers: Revenge of the Fallen" DVD - UPC# 097363532149

    Leave a comment:


  • ladipretender
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Another disc not showing up correctly: (not sure why I bother still posting, since they haven't fixed a single one of these that I know of in the year+ that I have been using D2D)

    The Clerks (15th anniversary addition to be precise) Bluray reads as the Chasing Amy Bluray...which would be fine, if the message didn't also tell me that Chasing Amy wasn't eligible for D2D...but the list very clearly says it is eligible.

    Leave a comment:


  • CBrown
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by danglin709 View Post
    I recieved an email from UVVU today pushing d2d and the three providers they want us to use are Vudu, Flixster and Kaleidescape. So I think there is still a push to get us to use it. I wish i had a a few thousand laying around that Machine that Kaleidesape have is bad to the bone and you can do D2d right from the set top machine. and even without d2d if you play a dvd in it it automaticly streams the 1080p version
    Sure, from UVVU who is very interested in everything that furthers UV. I have no doubt that they are 100% with those of us who would like to see this program being expanded and improved. That is very different than a new notable marketing effort coming proactive from Walmart pushing their D2D service. Vudu's service appears very much like a number of projects I've been directly or peripherally part of where we got some funding and excitement from execs but couldn't get renewed budget to continue to expand it; only enough for minimal 'keep alive' effort.
    Media Center for Windows would be a rough analogy of where this seems to be.

    Leave a comment:


  • william92371
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by danglin709 View Post
    Eight Men out is MGM and is not on the list of D2d Titles. It is not even UV at this point.
    That's weird, because when I searched for it on the disc to digital movie lookup, it was showing up there, listing it as only DVD, of course. I swear it was. Now it does not show.

    I checked every list I wanted to transfer. Hell, I only bought the movie on DVD because the lookup tool said it was available. Oh well.

    Thanks!

    Leave a comment:


  • danglin709
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by nevea2be View Post
    If that was true then non of the movies shipped with an Ultraviolet code would be listed as D2D eligible. Wouldn't it also mean that all new movies released in the last few years have no digital life in the used dvd market?

    Can bought used dvds/Blu-ray be used in digital form?
    in reality most new releases will not work on the vudu 2 go app but if you buy it on dvd and bring it into a walmart with a working d2d system then you can upgrade the dvd to HDX in store

    Leave a comment:


  • nevea2be
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by Boltin View Post
    If the Bluray originally shipped with a Ultraviolet code and that movie certainly did you can't use Vudu to upgrade to a digital copy. That would be allowing 2 digital copies to be created even though only one physical copy was purchased.
    If that was true then non of the movies shipped with an Ultraviolet code would be listed as D2D eligible. Wouldn't it also mean that all new movies released in the last few years have no digital life in the used dvd market?

    Can bought used dvds/Blu-ray be used in digital form?

    Leave a comment:

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