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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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In-Home D2D Bugs - Movie not recognized / Mapping Issues

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    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Was just asked to update Vudu 2 go. Unfortunately nothing seems to have changed.

    Comment


      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

      DVD

      Hamburger Hill - Unable to identify this disc - (28485-11440)
      Seven - There was a problem while verifying this disc
      Bram Stroker's Dracula - There was a problem while verifying this disc - (0 43396 51419 5)
      Blake Edwards' 10 - There was a problem while verifying this disc - (8 83929 15550 7)

      Comment


        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

        Originally posted by tbdave View Post
        Jawbreaker DVD (UPC: 043396036154) - There was a problem while verifying this disc.
        I tried this disc last week and had the same message. Would love to see it fixed soon!

        Comment


          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

          Unable to identify this disc:
          It's a Very Merry Muppet Christmas Movie (2002) (DVD 025192049675)

          There was a problem while verifying this disc.:
          Sound of Music (1965) (DVD 02454370176780)

          Comment


            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

            1. much ado about nothing--blu-ray 2012

            2. The Heat--bluray

            3. Mars Attacks!--dvd

            4. Anchorman 2--bluray

            Comment


              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

              There was a problem while verifying this disc.
              The Heat 2013 DVD 02454386618380

              Comment


                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                Blu-ray -> HDX error (no message): VTG properly recognizes Blu-ray format disc and offers "Own HDX $2.00" option, same title then displays as DVD/SD version in "Order Summary" page.

                Spiderman 1 - Blu-ray from the Trilogy Boxed Set

                Both other movies worked properly in the cart.

                Comment


                  Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                  DVD

                  My One and Only - Unable to identify this disc - (0 24543 63918 381)

                  Comment


                    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                    There was a problem while verifying this disc.:
                    Life of Pi (2012) (DVD 024543751854)

                    Comment


                      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                      Any progress with this set yet? Any assistance from a Moderator would be greatly appreciated!

                      Originally posted by hedliniv View Post
                      So here is some more detail...

                      The Superman Motion Picture Anthology (Blu-ray) is not recognized. None of the discs are recognized when utilizing the Disk to Digital software
                      .
                      The UPC # of the box set is: 883929189014

                      The box set contains
                      Disc 1: Superman: The Movie - Original Theatrical
                      Disc 2: Superman: The Movie - Expanded Edition
                      Disc 3: Superman II - Original Theatrical
                      Disc 4: Superman II - Donner Director's Cut
                      Disc 5: Superman III - Original Theatrical
                      Disc 6: Superman IV - Original Theatrical
                      Disc 7: Superman Returns
                      Disc 8: Additional Bonus Material

                      The movies are all Disk to Digital eligible
                      DVD Blu-Ray
                      # Found Title Year SD HD HD
                      470 3/7/2013 8:55:20 Superman 2: Richard Donner Cut 1981 Yes Yes Yes
                      9468 3/7/2013 8:55:20 Superman 3 1983 Yes Yes Yes
                      65953 2/20/2014 0:00:00 Superman II: Richard Donner Cut 2006 Yes No Yes http://www.vudu.com/movies/#!content/65953
                      9469 3/7/2013 8:55:21 Superman IV: Quest for Peace 1987 Yes No No
                      10943 3/7/2013 8:55:22 Superman Returns 2006 Yes Yes Yes
                      9467 3/7/2013 8:55:22 Superman: Movie 1978 Yes No Yes

                      Please let me know if you need anything additional.

                      Comment


                        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                        Captain America - The First Avenger (standard dvd that I own and plays on every device): "Problem verifying disc"

                        So here I am on page 67 of this thread and reading through all of these pages...how in the hell can there be this many issues??

                        I want to do the bulk D2D, but after it failing on my first attempt and reading all the problems by others I'm seriously reconsidering this as it appears to be a tremendous waste of time.

                        Very disappointed, VUDU.

                        Comment


                          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                          Chasing Amy-Blu Ray- This was just added to D2D. The Blu Ray reads fine but says that it's not eligible.

                          Comment


                            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                            Scream (1996) [Blu-ray] - {0-31398-13442-8} results in ...

                            "This disc 'Scream [Blu-ray] - BLURAY - 1996' is not eligible for Disc to Digital conversion."

                            Comment


                              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                              Scream (Blu-ray) => not eligible
                              Scream (DVD) => not eligible
                              Clerks (Blu-ray) => identified as "Chasing Amy"
                              Clerks (DVD) => not eligible
                              Chasing Amy (Blu-ray) => not eligible

                              Comment


                                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                                I've had a "There was a problem verifying your disc" problem with The Kings Of Summer Blu-Ray

                                Comment

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