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In-Home D2D Bugs - Movie not recognized / Mapping Issues

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    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Disc not recognized, unknown disc, etc...

    Columbus Day
    Wild Things
    Charlies Angels
    Paranormal Activity 2 & 3
    Joe Somebody
    Chasing Amy
    Gremlins
    Green Lantern
    Due Date
    Kung Fu Panda 1 & 2
    Machette
    Eye of the Beholder

    Just to name a few

    Comment


      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

      Also

      I Know what you did last summer
      I still know what you did last summer
      Fantastic Four: Rise of the Silver Surfer
      Harry Potter and the Sorcerers Stone
      Harold & Kumar Go To Whitecastle

      Comment


        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

        Originally posted by pmc122701 View Post
        THIS!!! It's like since Walmart took over VUDU it's just gone downhill. The people at my local Walmart aren't even trained on the disc-to-digital and have to fumble through it every time I go in with a disc that is on the list but errors out at home. Heck! I'D like to take a crack at finding solutions to these disc read/recognize problems. VUDU has such an opportunity to really be leading this digital movie business by leaps and bounds but it just doesn't seem to care.
        I completely agree with your stance on VUDU having a real opportunity to be the clear-cut industry leader when it comes to digital streaming. I use them exclusively for this already, but so many others would be happier to use their services if they would clean up errors like the ones that are currently found in their D2D system.

        Here's my latest Disc-2-Digital reject:

        The Eagle (blu-ray) (The application cannot identify the disc and asks me to tell it what movie it is. This is another example of a blu-ray in the Google docs spreadsheet that shows as eligible for D2D conversion, but that fails to convert within the app itself.)

        Comment


          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

          **There was a problem while verifying this disc.**

          The Simpsons Movie (Widescreen) DVD. UPC: 024543484271 50. There was a problem while verifying this disc.
          Season of the Witch (Cage, 2011) DVD. UPC: 024543755937 80. There was a problem while verifying this disc.
          Gattaca (Special Edition) DVD. UPC: 043396238886. There was a problem while verifying this disc.
          Paycheck (Widescreen Collection; Special Collector's Edition) DVD. UPC: 097363380320. There was a problem while verifying this disc.
          Dark Skies (2013) DVD. UPC: 013132603599 80. There was a problem while verifying this disc.
          Tango & Cash DVD. UPC: 085391195122. Part of Adventure Triple Play Collection brick, UPC: 085391189831. There was a problem while verifying this disc.
          The Specialist DVD. UPC: 085393178420 / 883929077038. Part of Adventure Triple Play Collection brick, UPC: 085391189831. There was a problem while verifying this disc.
          Failure to Launch (DVD). Part of the Matthew McConaughey DVD Collection, UPC: 097360684346. There was a problem while verifying this disc.
          Look, Up in the Sky! The Amazing Story of Superman DVD. Part of the Superman Ultimate Collector's Edition DVD set, UPC(s): 085391165262 / 012569819122. There was a problem while verifying this disc.
          The Thirteenth Floor (Special Edition) DVD. UPC: 043396028487. There was a problem while verifying this disc.
          Vampires (AKA, John Carpenter's Vampires) DVD. UPC: 043396030640. Part of The Vampires Collection brick, UPC: 043396109261. There was a problem while verifying this disc.
          Vampires: Los Muertos DVD. UPC: 043396078239. Part of The Vampires Collection brick, UPC: 043396109261. There was a problem while verifying this disc.
          Vampires: The Turning DVD. Out of The Vampires Collection brick, this is the only one that recognizes. It is, of course, the weakest of the 3. Sucks it's the only one that recognizes. Please get the other 2 prior ones working, too. Thx!
          Tommy Boy / Black Sheep (DVD). From the "Double Feature: Tommy Boy & Black Sheep" set, UPC: 0973612423-47. "There was a problem while verifying this disc." Single disc, doesn't recognize either title.
          X-Files: I Want to Believe (Ultimate X-Phile Edition) Blu-Ray. UPC: 024543543787 80. Part of the X-Files: Fight the Future / I Want to Believe brick, UPC: 024543554646 80. "There was a problem while verifying this disc." Doesn't recognize either the Theatrical or Extended cut of this film, though both are included on the Blu-Ray, so one assumes it should be able to convert to both digital copies?
          Anaconda DVD. UPC: 043396817593. There was a problem while verifying this disc. Doesn't recognize either side of the double-sided disc. =o\

          **Unable to Identify This Disc**

          Phantasm II (DVD). UPC: 025195053594. Unable to identify this disc. (I've specified the title many times over the last year or two, but you guys still haven't updated it...)
          Phantasm: OblIVion (DVD). UPC: 013131561296. Unable to identify this disc. (I've specified the title many times over the last year or two, but you guys still haven't updated it...)
          Demon Knight (DVD). From the Tales From the Crypt Presents: Deadly Duo: Demon Knight & Bordello of Blood, UPC: 025192558726. Don't know that Bordello of Blood is UV yet. But it doesn't come up either on that disc... Yep, according to TargetTicket, Bordello of Blood *IS* UV, so add that one to the acquisition and "fix" list on this UPC.
          F/X & F/X 2 DVD. From 2 Pack Action F/X & F/X 2 set, UPC: 011891701716. Single disc, includes both titles. Neither recognizes off this disc. Then again, I don't see f/x in "search" and f/x 2 doesn't list the UV icon... Though, when I try to identify f/x & f/x 2 via VUDU2Go, it doesn't explicitly state that they're ineligible for conversion (other titles do state that explicitly when you select them from the list).
          Attack the Block (Blu-Ray). UPC: 043396387935. Unable to identify this disc. I've submitted it a few times with no effect.
          Justice League: The Flashpoint Paradox DVD. UPC: 883929255245. "Unable to identify this disc." When typing in the name and selecting the DVD version, it says 'ineligible' even though the movie clearly shows the UV symbol on VUDU. http://www.vudu.com/movies/#!content...hpoint-Paradox

          **Multi-feature discs / sets**

          The Addams Family / The Addams Family Values (2 Things Are Better Than 1 Edition) DVD. UPC: 097361181141. Includes both movies on a single disc, only recognizes as the first movie. Both are listed as UV. I own "Addams Family", but not yet "Values," when I recognize the disc it recognizes but tells me I already own this title in the highest quality available, which is true of the first film on the disc but not the second. This disc should map to BOTH titles, as with so many "double feature" discs, including double-sided "flippers".

          **Misidentified**

          Space Chimps DVD. UPC: 024543533573 80. Misidentifies as "Cats & Dogs" (on both sides of double-sided disc). Still a problem... Have submitted correct title for this multiple times through VUDU2Go.
          Superman vs. The Elite (Two-Disc Special Edition) DVD. UPC: 883929229307. Badly misidentified as "Esther" (some bible story flick, I think? Ugh!)...

          **Ineligible?**

          An American Tail: Mystery of the Night Monster (DVD). UPC: 025192397424. States it's ineligible. But it clearly has the UV symbol in VUDU & TargetTicket. So, one would assume it should work for D2D?
          An American Tail: The Treasure of Manhattan Island (DVD). UPC: 025192397523. States it's ineligible. But it clearly has the UV symbol in VUDU & TargetTicket. So, one would assume it should work for D2D?

          Comment


            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

            Originally posted by MGmirkin View Post
            **There was a problem while verifying this disc.**


            **Ineligible?**

            An American Tail: Mystery of the Night Monster (DVD). UPC: 025192397424. States it's ineligible. But it clearly has the UV symbol in VUDU & TargetTicket. So, one would assume it should work for D2D?
            An American Tail: The Treasure of Manhattan Island (DVD). UPC: 025192397523. States it's ineligible. But it clearly has the UV symbol in VUDU & TargetTicket. So, one would assume it should work for D2D?

            Nope. UV does not automatically equal D2D. Particularly when it comes to newer movies and TV shows. Even some older movies are UV but not D2D yet. You have to use the D2D search engine on Vudu to see if it's available as d2d and those 2 movies are not so that's actually the opposite of what the rest of these movies in the thread are it's actually identifying them correctly and correctly stating they are not eligible.

            Comment


              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

              Another weird error I found.

              Five Year Engagement-Unrated (BD and DVD) says I already own when in fact I only own the Theatrical because that's what the UV code was redeeming for when the movie came out. The weird part is the Theatrical version is not even eligible for D2D but the Unrated is.

              Comment


                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                Blueray copy of Harry Potter and the Chamber of Secrets says There was a problem while verifying this disc.

                Comment


                  Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                  Originally posted by bilditup1 View Post
                  "There was a problem while verifying this disc."
                  • "Real Genius" DVD, UPC 043396077348
                  Same UPC and same result here.

                  Comment


                    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                    Trying to convert Click DVD. Shows up to select HD or SD. Choose SD then gives the warning "error setting desired conversion quality, please try again". Tried trice. Also takes minutes yo bring up that it understands the disc.

                    Comment


                      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                      Originally posted by madmod20061 View Post
                      Nope. UV does not automatically equal D2D. Particularly when it comes to newer movies and TV shows. Even some older movies are UV but not D2D yet. You have to use the D2D search engine on Vudu to see if it's available as d2d and those 2 movies are not so that's actually the opposite of what the rest of these movies in the thread are it's actually identifying them correctly and correctly stating they are not eligible.
                      Fair enough, though a silly situation... I really wish the UV standard & its supporters would get their stuff together & offer a little consistency, like clearing D2D at the same time as clearing all the other 'UV' licensing hurdles.

                      It's silly to have something be 'UV' but NOT be 'D2D'... C'est la vie... Just my opinion. Though probably not an opinion exclusive to me. Yeah?

                      Comment


                        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                        Originally posted by amira View Post
                        Trying to convert Click DVD. Shows up to select HD or SD. Choose SD then gives the warning "error setting desired conversion quality, please try again". Tried trice. Also takes minutes yo bring up that it understands the disc.
                        Currently having same issue with Terminator 2 Extreme DVD edition (T2 Blu-Ray from anthology won't even recognize), though I swear I had recognized the DVD version prior to the recent cart fiasco after upgrade... Now it's just flickin' me crap over it after they deleted my cart. At least I managed to re-add & buy the other stuff I'd recognized and didn't end up losing any titles over it...

                        Comment


                          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                          Fantastic Four: Rise of the Silver Surfer
                          Saw (WS, R) comes of Saw 6 (thea)
                          Out for Justice
                          Wicked Little Things (unable to identify)
                          The Adventures of Milo & Otis
                          Muppets from Space
                          Joe Somebody
                          Eye of the beholder
                          Chasing Amy (not eligible)
                          Columbus Day (Unable to identify)
                          Charlie's Angels (Not eligible)
                          Wild Things
                          Leprechaun 1 (unable to identify)
                          Leprechaun 2 (unable to identify)
                          Leprechaun 3 (unable to identify)
                          Leprechaun 4 (unable to identify)
                          The Girl Next Door (2004)
                          I still know what you did last summer
                          I know what you did last summer (unable to identify)
                          The Substitute 2 (unable to identify)
                          Far and Away (unable to identify)
                          American High School (unable to identify)
                          Maximum Risk
                          Saving Silverman (unable to identify)
                          Little Black Book (unable to identify)
                          Hexed (unable to identify)
                          Life without Dick (unable to identify)
                          Urban Legend
                          Urban Legeneds: Final Cut
                          Green Lantern (extended)
                          Get Smart (combo)

                          Comment


                            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                            I just signed up for Disc to Digital yesterday and bought a $48 BD-ROM drive yesterday when I saw that every title in the "Alfred Hitchcock Masterpiece Collection" Blu-ray set is eligible for disc to digital. However, 13 of the titles failed! North By Northwest and Psycho were the only ones that worked, but I'm assuming that is because they were both released on Blu-ray a good deal of time before the Masterpiece Collection.

                            I've seen this particular issue listed earlier in the thread, but I can't believe it hasn't been fixed by now?!? Why does VUDU list all 15 titles as eligible when only 2 of them actually work? This was a really expensive set and VUDU shouldn't tell folks these titles are eligible when they really aren't. I wouldn't have purchased the $48 Blu-ray drive if I knew this set wasn't going to actually convert to VUDU HDX!

                            Does anyone know any more about the status of the titles in this set and all the titles the "Universal Classic Monsters: The Essential Collection" Blu-ray set (exact same issue)?

                            Comment


                              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                              This is for a Moderator would love feedback on this! This Thread has been running a long time and noticed very little fixed as it comes to mapping issues. Vudu Competitors though have a much smaller catalog seems to have the mapping issues solved as it pertains to Disc to Digital. Each time you enter the information on Vudu to go when a disc is unidentified the message say they will get back to you but never do? I have spend a lot of hours sending this info in and never once been responded back to.

                              2nd - Is there at least one disc or pressing of a movie that Vudu has identified for Disc to Digital movies that have been earmarked for disc to digital and can you confirm that at least one works for each title?

                              3rd - When movies are add to Disc to Digital eligibility list, how long until you can actually use them on the Vudu to go application
                              i.e. Jack Reacher was released in 2012 added to the D2D eligibility list on 5/7/2013 15 months later it still does not work on the Vudu to go?? Is there any protocol or rule of thumb you can share with us on this matter?

                              4th- Would it be possible to post a list in this forum from the Vudu computer engineers of what mapping issues have been corrected in the past 18 months?

                              Thank you,

                              Matt

                              Comment


                                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                                tiles that are not going in the d2d are
                                Jaws 3 dvd.
                                Hard rain. blu ray.
                                the last dragon.dvd
                                hostel 1 and 2 dvd and double feature blu ray
                                it could happen to you. dvd

                                Comment

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