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In-Home D2D Bugs - Movie not recognized / Mapping Issues

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    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    The following titles are mapping incorrectly:

    Blu-ray "Angel Heart" reads as "Johnny Handsome"
    Blu-ray "The Polar Express" reads as "The Corpse Bride"
    DVD "Meet Joe Black" reads as "The Jackel"

    Comment


      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

      Originally posted by mjmbond View Post
      The following titles are mapping incorrectly:

      Blu-ray "Angel Heart" reads as "Johnny Handsome"
      Blu-ray "The Polar Express" reads as "The Corpse Bride"
      DVD "Meet Joe Black" reads as "The Jackel"

      I don't believe Angel Heart is currently eligible for D2D conversion or even available for purchase at VUDU.

      Comment


        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

        Originally posted by timshel View Post
        I don't believe Angel Heart is currently eligible for D2D conversion or even available for purchase at VUDU.
        Yes, you are correct. I just thought the mapping issue might be of interest to the developers.

        The other two titles do appear to be available.

        Comment


          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

          BTW, is this forum the best place to have Vudu address these issues, or will I have better luck contacting Customer Service directly? TIA

          Comment


            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

            You're better off calling them. They "miss a lot of posts" here.

            Comment


              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

              Understood. Thanks!

              Comment


                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                I own Avatar in regular Bluray and 3D Bluray. Neither one works with D2D.

                Comment


                  Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                  This disc 'Don't Be a Menace to South Central While Drinking Your Juice in the Hood [Blu-ray] - BLURAY - 1996' is not eligible for Disc to Digital conversion.

                  Comment


                    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                    You'll need to open a case for that. Vudu will ask for pictures of the case, front and back, and the disc.

                    Comment


                      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                      Various Errors:

                      Cast Away [DVD] UPC: 02454303665 Not Recognized
                      Crash [DVD Widescreen] UPC: 733807169211 Not Recognized
                      Demolition Man [DVD 2-Sided] UPC: 08539129852 ISBN: 0-7907-3217-3 Not Recognized
                      Snatch [DVD] UPC: 043396015661 ISBN: 1-4049-3859-1 Not Recognized

                      Conan the Barbarian [Blu Ray] UPC: 025195055512 Read as DVD
                      Conan the Destroyer [Blu Ray] UPC: 025192083617 Read as DVD
                      Dark City (Director's Cut) [Blu Ray] UPC: 794043122927 ISBN: 0-7806-8037-5 Read as theatrical
                      Jurassic Park Ultimate Trilogy [Blu Ray] UPC: 5050582830767 Not Recognized
                      The Thing (1982) [Blu Ray] UPC: 025195046107 Read as DVD
                      Troy (Special Edition Director's Cut) [Blu Ray] UPC: 085391173779 ISBN: 1-4198-5881-5 Read as theatrical
                      X-Files I Want to Believe (Ultimate X-Phile Edition) [Blu Ray] UPC:02454354378780 Not Recognized

                      Apologies for repeats. I searched the thread, but some of these were last reported awhile ago or without identifying numbers.

                      Comment


                        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                        Originally posted by jeffpn View Post
                        You'll need to open a case for that. Vudu will ask for pictures of the case, front and back, and the disc.
                        Well I get the same excuse message from miramax with Clerks, Chasing Amy, Dusk Till Dawn & this. I guess they want you to donate your limbs for their precious catalogue.

                        Comment


                          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                          Currently Open Season does not convert even though it is in the list of movies that can be converted.

                          Comment


                            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                            Having trouble with the Blu Ray version of John Carpenter's the Thing. It recognized the disc but charged me 5 dollars for HDX instead of 2 dollars. Also John Carpenter's Blu Ray version of They Live wasn't recognized. I was prompted to enter what the disc was and of course it tells you VUDU will get back to you.

                            Comment


                              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                              I am constantly with all movies getting this error, any suggestions?
                              There was a communication error while verifying this disc. Please make sure you are connected to the internet and try again.

                              But I am obviously connected to the internet.

                              Comment


                                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                                Airplane 2 Blu Ray cannot be verified by Vudu Disc to Digital.

                                Also They Live Blu Ray cannot be verified by Vudu Disc to Digital.

                                Comment

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