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In-Home D2D Bugs - Movie not recognized / Mapping Issues

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    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Heidi (From the Shirley Temple Collection) DVD - Detects properly but says ineligible, contradicts the website.
    Paycheck DVD - Tried with 2 different Drives, unable to identify.

    Comment


      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

      Newbie here - first post. I've downloaded the Vudu to go app on my Mac, and I've got 14 DVDs in my cart all set to purchase HDX versions. The problem is, I should have 22.

      Fast Times At Ridgemont High - Collector's Edition DVD incorrectly came up as "It Could Happen To You". I clicked "Not my disc", entered FTARH and received a message that my disc would be manually verified, and that I would be notified when that was done. Not too bad, sounds positive, I'll just wait for notification.

      The following DVDs, however, gave me the apparently not too uncommon "There was a problem while verifying this disc" error.
      Borat
      The Exorcist
      One Flew Over The Cuckoo's Nest
      The Simpsons Movie
      True Romance

      I also intend to purchase HDX copies of the following Blurays:
      Avatar
      Kick-***
      ... but I don't have a Bluray drive on my computer. I guess Walmart is my only option...?

      As noted above, I'd like to check out and buy the 14 HDX movies I have in my cart, but I don't want to lose my chance to get these others for half price. Any chance they'll be fixed?

      Also, any advice re: the blurays would be great (though, unless I can somehow show Vudu that I have them via my PS3, I expect I'm prob out of luck).

      Comment


        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

        Has anyone been able to convert The Game (Fincher/ Douglas)?

        Comment


          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

          Originally posted by pghflyer View Post
          Has anyone been able to convert The Game (Fincher/ Douglas)?
          The Blu Ray disk for The Game works on the Vudu to Go app. Atleast the BluRay disk that I used did.

          Comment


            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

            My personal opinion on why most of the disks do not read on the Vudu to go app, Especially anything new, is because the Gracenote App Extention they are using was Released in 2013 and they continue to use version 3.5 (Released in 2013) even though Gracenote has already released 3.7.

            Is there a Reason that the Gracenote SDK 3.5 Extention is used when they could be using the Gracenote SDK 3.7?
            Just curious.

            Comment


              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

              Originally posted by Midnight View Post
              Having trouble with the Blu Ray version of John Carpenter's the Thing. It recognized the disc but charged me 5 dollars for HDX instead of 2 dollars. Also John Carpenter's Blu Ray version of They Live wasn't recognized. I was prompted to enter what the disc was and of course it tells you VUDU will get back to you.
              No one will ever contact you (and likely nothing that doesn't work today will ever work). Go to http://www.vudu.com/disc_to_digital.html and delete out the DVD version of The Thing you will see there and try it again.

              Comment


                Vudu Disc to Digital issues

                Hello:

                I have been uploading my movies to Vudu and have been having issues with some of the movies I have. Is there any way you can help me with these. They are listed below:

                'The Wild Bunch': I have the director's cut but the regular version was what was uploaded to my Vudu
                'Donnie Brasco': I have the extended version but the regular version was what was uploaded to my Vudu
                'The Patriot': I have the extended version but the regular version was what was uploaded to my Vudu
                'The Exorcist': I have the extended director's cut but the regular version was what was uploaded to my Vudu
                'Avatar': I have the collector's edition extended blu-ray version but the regular version was what was uploaded to my Vudu
                'Sucker Punch': I have the extended version but the regular version was what was uploaded to my Vudu
                'Hellboy': I have the director's cut but the regular version was what was uploaded to my Vudu
                'AVP: Alien vs. Predator': I have the unrated extended version but the regular version was what was uploaded to my Vudu
                'AVP: Alien vs. Predator: Requiem': I have the unrated extended version but the regular version was what was uploaded to my Vudu
                'Stargate': I have the extended version but the regular version was what was uploaded to my Vudu

                These blu-rays did not want to load into Vudu at all: 'Prestige', 'The Proposition', 'Mimic' (director's cut), 'Casino Royale' (collector's edition), 'Captain America: The First Avenger' (limited edition), 'The Terminator', 'Knight and Day', and 'Titanic'

                From the 'Rambo' blu-ray trilogy set, 'Rambo First Blood' was the only one that loaded correctly. When I load Rambo II and Rambo III, it will show me the option to upload Rambo Part I again.

                When I put 'Tears of the Sun' blu-ray, it shows me that I can upload the dvd version and is still charging $5.

                Thank you,
                Rene

                Comment


                  Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                  I'm not sure why people still post D2D mapping/not recognized issues. Vudu hasn't responded to this thread in awhile and the titles being fixed are next to nothing. It was really going swell at first and then for some reason it came to a halt.

                  Comment


                    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                    The best way to deal with the problem is to call Vudu support. 1-888-554-VUDU.

                    Comment


                      Re: Vudu Disc to Digital issues

                      Originally posted by reneamaya View Post
                      Hello:


                      These blu-rays did not want to load into Vudu at all: 'Prestige', 'The Proposition', 'Mimic' (director's cut), 'Casino Royale' (collector's edition), 'Captain America: The First Avenger' (limited edition), 'The Terminator', 'Knight and Day', and 'Titanic'

                      From the 'Rambo' blu-ray trilogy set, 'Rambo First Blood' was the only one that loaded correctly. When I load Rambo II and Rambo III, it will show me the option to upload Rambo Part I again.
                      Most of these movies are not D2D eligible Captain america is a paramount title that actually belongs to disney now so it will not work (I have been told it did in the [past before disney bought marvel)
                      Rambo 2 and 3 The Terminator and Casino Royale are MGM titles and are not D2D eligble
                      Titanic is not UV and therefore is not D2D

                      Comment


                        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                        Not really a bug, but I just noticed that Madea's Family Reunion: The Play is not a UV title but IS D2D eligible. I know there are occasional exceptions but I'm pretty sure most (if not all) of the old D2Ds that were not UV before, now are. Any plans for Madea's Family Reunion: The Play to go UV?

                        Comment


                          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                          Screamers DVD "cannot verify this disc"

                          It, along with Tucker a Man and his Dream also list Blu-Rays under disc to digital, when none exist anywhere in the world, nor have any been announced

                          Comment


                            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                            Originally posted by Bickle View Post
                            Screamers DVD "cannot verify this disc"

                            It, along with Tucker a Man and his Dream also list Blu-Rays under disc to digital, when none exist anywhere in the world, nor have any been announced
                            That was something that happened at the beginning of D2D a few years back. The original list had everything listed with a Blu Ray and DVD option regardless if a BD existed. There are lots of movies like that in the database. If they haven't fixed it yet it seems unlikely that 3 years later they will fix it now. Especially considering the sheer number of movies they have BDs listed for where none exist.

                            Comment


                              Re: Vudu Disc to Digital issues

                              You should check the database - there is no Avatar extended available. Nor Wild Bunch director's cut. If there is no version available via UV there really is no issue...

                              Originally posted by reneamaya View Post
                              Hello:

                              I have been uploading my movies to Vudu and have been having issues with some of the movies I have. Is there any way you can help me with these. They are listed below:

                              'The Wild Bunch': I have the director's cut but the regular version was what was uploaded to my Vudu
                              'Donnie Brasco': I have the extended version but the regular version was what was uploaded to my Vudu
                              'The Patriot': I have the extended version but the regular version was what was uploaded to my Vudu
                              'The Exorcist': I have the extended director's cut but the regular version was what was uploaded to my Vudu
                              'Avatar': I have the collector's edition extended blu-ray version but the regular version was what was uploaded to my Vudu
                              'Sucker Punch': I have the extended version but the regular version was what was uploaded to my Vudu
                              'Hellboy': I have the director's cut but the regular version was what was uploaded to my Vudu
                              'AVP: Alien vs. Predator': I have the unrated extended version but the regular version was what was uploaded to my Vudu
                              'AVP: Alien vs. Predator: Requiem': I have the unrated extended version but the regular version was what was uploaded to my Vudu
                              'Stargate': I have the extended version but the regular version was what was uploaded to my Vudu

                              These blu-rays did not want to load into Vudu at all: 'Prestige', 'The Proposition', 'Mimic' (director's cut), 'Casino Royale' (collector's edition), 'Captain America: The First Avenger' (limited edition), 'The Terminator', 'Knight and Day', and 'Titanic'

                              From the 'Rambo' blu-ray trilogy set, 'Rambo First Blood' was the only one that loaded correctly. When I load Rambo II and Rambo III, it will show me the option to upload Rambo Part I again.

                              When I put 'Tears of the Sun' blu-ray, it shows me that I can upload the dvd version and is still charging $5.

                              Thank you,
                              Rene

                              Comment


                                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                                I have converted over 400 movies to D2D, either using my DVD drive or by taking them to Wal-Mart. However, when I try to convert the following movies to D2D they say they are not eligible for D2D even though they are shown as buyable on Vudu. These moves are:

                                Collateral
                                The Recruit
                                Happy Texas
                                Point of No Return
                                Shanghai Noon
                                Shanghai Knights
                                Open Range
                                Enemy of the State
                                The Emperor's New Groove
                                The 13th Warrior
                                Wild Things
                                Derailed
                                A Lot Like Love
                                The Color Purple
                                Outside Providence
                                Toy Story
                                Finding Nemo
                                Up
                                The Long Kiss Goodnight
                                Just Like Heaven
                                A Perfect Murder
                                Highlander
                                Lucky Number Slevin
                                The Incredibles
                                The Terminator
                                Blood Work
                                The Hand That Rocks The Cradle
                                10 Things I Hate About You
                                Total Recall
                                The Count of Monte Cristo (2002)
                                A Few Good Men
                                Adventures of Ford Fairlane
                                Paycheck
                                Air Force One
                                Seven

                                Could someone give me some help with this? I don't understand why they are shown as buyable in the Vudu library and on Ultraviolet but I can't get them converated. Please advise.

                                Comment

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