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In-Home D2D Bugs - Movie not recognized / Mapping Issues

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    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Unable to identify this disc

    CSI: Crime Scene Investigation Season 1 dvd 097368716544
    CSI: Crime Scene Investigation Season 4 dvd 097368862142
    CSI: Crime Scene Investigation Season 9 dvd 097368934146
    CSI: Crime Scene Investigation Season 10 dvd 097368946248

    There was a problem while verifying this disc

    CSI: Crime Scene Investigation Season 2 dvd 097368752849
    CSI: Crime Scene Investigation Season 3 dvd 097368862142
    CSI: Crime Scene Investigation Season 5 dvd 097368772649
    CSI: Crime Scene Investigation Season 6 dvd 097368891746
    CSI: Crime Scene Investigation Season 7 dvd 097368509245
    CSI: Crime Scene Investigation Season 8 dvd 097368924345
    CSI: Crime Scene Investigation Season 11 dvd 097368121942
    CSI: Crime Scene Investigation Season 12 dvd 097368227545
    CSI: Crime Scene Investigation Season 13 dvd 097361441443

    Comment


      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

      Originally posted by satam55 View Post
      There was a problem verifying disc error message:

      "Can't Hardly Wait" DVD - UPC# 043396027145



      Not Eligible error message:

      "Scream" DVD - UPC# 031398135906

      "Friday the 13th" (2009 remake) DVD - UPC# 794043128431

      Add this to the There was a problem verifying disc error message:

      "Halloween H20: Twenty Years Later" DVD - UPC# 096009759599

      Comment


        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

        Originally posted by Joey258 View Post
        Unable to identify this disc

        CSI: Crime Scene Investigation Season 1 dvd 097368716544
        CSI: Crime Scene Investigation Season 4 dvd 097368862142
        CSI: Crime Scene Investigation Season 9 dvd 097368934146
        CSI: Crime Scene Investigation Season 10 dvd 097368946248

        There was a problem while verifying this disc

        CSI: Crime Scene Investigation Season 2 dvd 097368752849
        CSI: Crime Scene Investigation Season 3 dvd 097368862142
        CSI: Crime Scene Investigation Season 5 dvd 097368772649
        CSI: Crime Scene Investigation Season 6 dvd 097368891746
        CSI: Crime Scene Investigation Season 7 dvd 097368509245
        CSI: Crime Scene Investigation Season 8 dvd 097368924345
        CSI: Crime Scene Investigation Season 11 dvd 097368121942
        CSI: Crime Scene Investigation Season 12 dvd 097368227545
        CSI: Crime Scene Investigation Season 13 dvd 097361441443
        These are not D2D eligible.

        Comment


          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

          Originally posted by Joey258 View Post
          Unable to identify this disc

          CSI: Crime Scene Investigation Season 1 dvd 097368716544
          CSI: Crime Scene Investigation Season 4 dvd 097368862142
          CSI: Crime Scene Investigation Season 9 dvd 097368934146
          CSI: Crime Scene Investigation Season 10 dvd 097368946248

          There was a problem while verifying this disc

          CSI: Crime Scene Investigation Season 2 dvd 097368752849
          CSI: Crime Scene Investigation Season 3 dvd 097368862142
          CSI: Crime Scene Investigation Season 5 dvd 097368772649
          CSI: Crime Scene Investigation Season 6 dvd 097368891746
          CSI: Crime Scene Investigation Season 7 dvd 097368509245
          CSI: Crime Scene Investigation Season 8 dvd 097368924345
          CSI: Crime Scene Investigation Season 11 dvd 097368121942
          CSI: Crime Scene Investigation Season 12 dvd 097368227545
          CSI: Crime Scene Investigation Season 13 dvd 097361441443
          Tv series are not D2D eligble

          Comment


            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

            Originally posted by kingbobs View Post
            I received the following email from VUDU customer support this afternoon in response to a message I sent them last night about the "There was a problem while verifying this disc" bug.

            ----------------------------

            Response By Email (Andrew B) (02/06/2015 11:53 AM)
            Hello Michael,

            Thank you for contacting VUDU Customer Care. I apologize for the errors you?ve encountered while using our In-Home Disc to Digital Beta. We are aware there are some movies that are still not being recognized properly and we are attempting to resolve the issues as quickly as possible. We post updates regularly on our forums at:
            https://forum.vudu.com/showthread.ph...O-DIGITAL-Bugs
            Until we are able to resolve the issue with the beta, we remind you that you can still take these movies to your local Walmart for conversion; at this time, this is the only resolution we have.
            Again, we apologize for the inconvenience but appreciate your patience and assistance in this matter and hope to have a resolution soon.

            Best Regards,

            Andrew
            VUDU Customer Care
            7am-8pm PST
            1-888-554-VUDU (8838)
            support@vudu.com

            ----------------------------

            So as of this afternoon, disc to digital is still in beta. Many of these programs never leave beta even after several years- I wouldn't be surprised if this is one of them.
            LOL!!!!! "We post updates regularly on our forums at: https://forum.vudu.com/showthread.ph...O-DIGITAL-Bugs"
            So the customer service person still has a FAQ in their script about this thread, which hasn't seen any attention from a Vudu employee or any titles being fixed in a long, long, long time, in a forum that has had all links removed from Vudu's main page so no new people would ever find it.

            Sigh.. I still have a sliver of hope though that is purely because I liked the D2D idea and was hoping they would actually do what they intended in improving it but those behind it obviously couldn't keep the funding coming. At least they were able to keep it on life support so it hasn't been cancelled entirely yet.

            As for this thread.. People, stop investing your time writing lists of titles here. Great intent but nobody but us chickens have seen what you post in a long time, let alone done anything about it.

            Comment


              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

              Originally posted by CBrown View Post
              LOL!!!!! "We post updates regularly on our forums at: https://forum.vudu.com/showthread.ph...O-DIGITAL-Bugs"
              So the customer service person still has a FAQ in their script about this thread, which hasn't seen any attention from a Vudu employee or any titles being fixed in a long, long, long time, in a forum that has had all links removed from Vudu's main page so no new people would ever find it.

              Sigh.. I still have a sliver of hope though that is purely because I liked the D2D idea and was hoping they would actually do what they intended in improving it but those behind it obviously couldn't keep the funding coming. At least they were able to keep it on life support so it hasn't been cancelled entirely yet.

              As for this thread.. People, stop investing your time writing lists of titles here. Great intent but nobody but us chickens have seen what you post in a long time, let alone done anything about it.
              I recieved an email from UVVU today pushing d2d and the three providers they want us to use are Vudu, Flixster and Kaleidescape. So I think there is still a push to get us to use it. I wish i had a a few thousand laying around that Machine that Kaleidesape have is bad to the bone and you can do D2d right from the set top machine. and even without d2d if you play a dvd in it it automaticly streams the 1080p version

              Comment


                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                These Titles were recognized as Duck Soup:
                ? Monkey Business
                ? Horse Feathers
                ? Animal Crackers
                ? Cocoanuts

                These titles were recognized as Day at the Races/Night at the Opera:
                ? Big Store
                ? At the Circus
                ? Room Service
                Go West

                These Discs were unable to be verified:
                ? Seven Year Itch
                ? Veggie Tales Jonah
                ? Invasion of the Body Snatchers
                ? Jungle Fever
                ? 12 Years a Slave
                ? The Wolverine
                ? Zero Dark Thirty
                ? World War Z
                ? Men in Black 3
                ? Life of Emile Zola
                Wolf of Wall Street
                Life Of Pi
                Scarface(1980)
                Oceans Eleven (200)
                Django Unchained

                Comment


                  Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                  If the movie came with a Ultraviolet code, it won't be recognized by Vudu To Go.


                  Originally posted by Seek the ferret View Post
                  These Discs were unable to be verified:
                  ...
                  ? 12 Years a Slave
                  ? The Wolverine
                  ? Zero Dark Thirty
                  ? World War Z
                  ? Men in Black 3
                  ....
                  Wolf of Wall Street
                  Life Of Pi
                  Scarface(1980)
                  ....
                  Django Unchained

                  Comment


                    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                    Originally posted by Boltin View Post
                    If the movie came with a Ultraviolet code, it won't be recognized by Vudu To Go.
                    That is not always true. For example, Step Up Revolutions on DVD comes with an Ultraviolet Code and Digital Copy and works just fine with VUDU to Go.

                    Comment


                      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                      Life of Emile Zola isn't UV...

                      Originally posted by Seek the ferret View Post
                      These Titles were recognized as Duck Soup:
                      ? Monkey Business
                      ? Horse Feathers
                      ? Animal Crackers
                      ? Cocoanuts

                      These titles were recognized as Day at the Races/Night at the Opera:
                      ? Big Store
                      ? At the Circus
                      ? Room Service
                      Go West

                      These Discs were unable to be verified:
                      ? Seven Year Itch
                      ? Veggie Tales Jonah
                      ? Invasion of the Body Snatchers
                      ? Jungle Fever
                      ? 12 Years a Slave
                      ? The Wolverine
                      ? Zero Dark Thirty
                      ? World War Z
                      ? Men in Black 3
                      ? Life of Emile Zola
                      Wolf of Wall Street
                      Life Of Pi
                      Scarface(1980)
                      Oceans Eleven (200)
                      Django Unchained

                      Comment


                        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                        It looks like this one can be added to the list.

                        Eight Men Out. DVD. UPC 88390410295380.

                        This is the 2008 20th Anniversary Edition. I've tried both my LG BE14NU40 External Blu Ray writer, and the native DVD RW drive in my new laptop.

                        Unable to identify this disc.

                        As soon as I put it in, Cyberlink Power DVD 12 starts to play the drive. I also tested my system identifying other DVDs with the Disc to Digital software, and they read no problem.

                        It says it is available for disc to digital, and this hasn't been released on Blu Ray yet. So, there shouldn't be a problem. Please get this one added asap. Thanks!

                        Comment


                          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                          The Hobbit: The Desolation of Smaug UPC 794043161032 It says "There was a problem while verifying this disc." Is there something else that I could do to help with the verification process?

                          Comment


                            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                            Repo Men Bluray is being recognized as Pitch Black Bluray

                            Comment


                              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                              I get the message "The was a problem while verifying this disc" for the movie The Hobbit: The Desolation of Smaug dvd UPC 9404316103. Is there anything I can do to correct this?

                              Comment


                                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                                I used the forum search but wasn't able to find a post that said this specifically:

                                The Fast and the Furious (1st title) Bluray IS recognized... However: as SD only

                                I get 2 to pick from (both look the same) I select EITHER and it prompts the HDX (fine so far) but when it's added to my list of other titles it is listed as SD despite the following description:

                                The Fast and the Furious [Limited Edition] [Includes Digital Copy] [2 Discs] [Blu-ray] - DVD

                                By the way, my 2 disk version includes an itunes (grrrr worthless) digital copy NOT a DVD at all.

                                I'm guessing I can take this into Walmart perhaps, but from the description of everyone else, it's about as infuriating as using this D2D app.

                                Fast & Furious (4th title) Bluray w/ itunes Digital Copy results in "Unable to identify"

                                Oddly, the 2nd and 3rd films from the same bluray version (which includes an itunes Digial Copy) use the D2D app JUST FINE. Infuriating.

                                Comment

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