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In-Home D2D Bugs - Movie not recognized / Mapping Issues

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    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by DanielH View Post
    Old thread:
    https://forum.vudu.com/showthread.ph...L-Bugs/page121

    Please add any movies that you're unable to convert with the In-Home D2D program to this thread. If the movie has been listed by someone else, please do not list it again. In order for us to see the mapping issue, you will have had to of tried the movie and received the error message previously.

    Please list the following:

    -Movie that you entered into your disc drive.
    -Movie that VUDU To Go Recognized instead.
    *If the disc is unreadable, we may not be able to update it.

    A forum moderator may reach out to you if you're forum email address does not match your VUDU email address.
    The Lady From Shanghai (Blu-ray)
    Titanic (1953) (Blu-ray)

    Comment


      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

      Originally posted by PFloyd View Post
      Be sure you're checking both sides . . . I noticed of the flippers that did work, many of them only read on one side.

      Originally posted by mjmbond View Post
      Yes, this has been my experience too!
      This is something that changed semi recently. I could NEVER get any of the double sided discs to work, then some of them would work at random.

      I gave up and waited 5 months, and now ONE side of Jack Frost works, and both Tremors 3 and 4 work respectively.

      Now, if I could just get Tremors 2 not to read as Tremors, or get either side of Urban Legend: Final Cut to read (can't honestly remember some of the others right now, but I know there are) Though, I was stoked to see some progress on these discs.

      Comment


        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

        I'm trying to add the 2005 DVD of "Where the Truth Lies", which is listed as being available for D2D conversion. However, it keeps giving me an error message because the software thinks I'm adding the DVD of a different movie with the same title from 1999 which is not available for D2D conversion. I could convert using CinemaNow because their app recognizes the movie, however Vudu is the only service offering an HD/HDX option to the movie instead of just SD. Please fix this ASAP.

        Originally posted by DanielH View Post
        Old thread:
        https://forum.vudu.com/showthread.ph...L-Bugs/page121

        Please add any movies that you're unable to convert with the In-Home D2D program to this thread. If the movie has been listed by someone else, please do not list it again. In order for us to see the mapping issue, you will have had to of tried the movie and received the error message previously.

        Please list the following:

        -Movie that you entered into your disc drive.
        -Movie that VUDU To Go Recognized instead.
        *If the disc is unreadable, we may not be able to update it.

        A forum moderator may reach out to you if you're forum email address does not match your VUDU email address.

        Comment


          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

          The Singing Nun does not read correctly, instead registering two other movies (Boys Town and Christmas in Connecticut, both admittedly sold in the same 4 pack).

          Comment


            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

            This is the first time I have attempted to convert a D2D at home and NONE of my discs (the titles of which are supposed to be available) are being recognized. I just upgraded to Windows 10 and am wondering if that plus the fact that they did not include any automatic method of viewing movies is what is preventing me from accessing D2D. I did download a free movie viewer in hopes that it would solve the problem, but no luck.

            Any suggestions?


            Originally posted by DanielH View Post
            Old thread:
            https://forum.vudu.com/showthread.ph...L-Bugs/page121

            Please add any movies that you're unable to convert with the In-Home D2D program to this thread. If the movie has been listed by someone else, please do not list it again. In order for us to see the mapping issue, you will have had to of tried the movie and received the error message previously.

            Please list the following:

            -Movie that you entered into your disc drive.
            -Movie that VUDU To Go Recognized instead.
            *If the disc is unreadable, we may not be able to update it.

            A forum moderator may reach out to you if you're forum email address does not match your VUDU email address.

            Comment


              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

              Originally posted by cjane56 View Post
              This is the first time I have attempted to convert a D2D at home and NONE of my discs (the titles of which are supposed to be available) are being recognized. I just upgraded to Windows 10 and am wondering if that plus the fact that they did not include any automatic method of viewing movies is what is preventing me from accessing D2D. I did download a free movie viewer in hopes that it would solve the problem, but no luck.

              Any suggestions?
              More likely a D2D software issue. I have hundreds of titles which have always had a problem with redemption. Either the disc isn't recognized or there is an error reading the disc. I wouldn't be surprised if there are thousands of titles with these issues.

              Comment


                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                Omitting this post. My problem was solved by CinemaNow and Flixster.
                Last edited by emailioestevez; 10-24-2015, 09:41 PM. Reason: Post ended up being pointless.

                Comment


                  Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                  The Scooby-Doo! Camp Scare [Blu-ray] results in a "There was a problem while verifying this disc." error message. Of course, the DVD works fine but at two and a half times the cost.

                  Comment


                    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                    Originally posted by rdodolak View Post
                    The X-Files: I Want to Believe [Blu-ray] (0-24543-54378-7) has now gone from "Unable to identify this disc." to "There was a problem while verifying this disc."

                    EDIT: Same thing has happened to 16 Blocks [Blu-ray] (0-12569-82946-6)

                    Why oh why oh why is this the case? What is Vudu doing that causes the "There was a problem while verifying this disc." error message?
                    Okay, so this 16 Blocks fail the D2D. Can anyone tell me which one works, what UPC of 16 Blocks work? How about the DVD Version does that work on D2D? They have had this problem for a few years now, you think it would be fixed.

                    Comment


                      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                      Just tried the BR Enemy at the Gates 2001...Which the D2D says isn't eligible...Though it's very clearly on the conversion list.

                      Really wish some of these errors would actually get fixed, there is so much more money I would spend if they were. xD (which one would think would be reason enough to get them remedied.)

                      Comment


                        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                        nm

                        Comment


                          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                          Originally posted by E55KEV View Post
                          I have no idea and can only hope this thread has improved service. However, IMO if the thread stopped and showed no interest whatsoever then VUDU might glean everything is working fine.
                          No one has read this thread from their side in who knows how long. You're just shouting into the wind by posting disc issues here. You'll have to go back a loooong way to find a moderator answering that updates have been made or even a user saying a disc that wasn't being recognized now is.
                          The service isn't being improved an longer, only kept online. Sad it isn't being improved like we hoped but being up is still a good thing for folks who haven't used it imo.

                          Comment


                            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                            The Hills Have Eyes Unrated blu-ray (024543744184) is identified as The Hills Have Eyes 2

                            I Know What You Did Last Summer blu-ray (043396265288) is identified as I Still Know What You Did Last Summer

                            Comment


                              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                              Iron Monkey (1993)
                              isbn 0-7888-3377-4
                              upc 786936173123

                              is incorrectly identified as 1977's iron monkey and then labeled as d2d ineligible

                              Comment


                                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                                I listed some of these back in January and they still get the same error "There was a problem verifying this disc"

                                What stinks is that I can take them to Walmart, but I won't get the 50% off for doing 10 or more. Apparently they can't honor it in store (I've tried!)
                                • The Girl Next Store
                                • Snatch
                                • Tristan + Isolde
                                • The Mask of Zorro
                                • Paycheck
                                • Just Married
                                • Maverick

                                Comment

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