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Fandango at Home Forum Guidelines

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Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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In-Home D2D Bugs - Movie not recognized / Mapping Issues

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    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Phantasm Remastered UPC: 812491017616

    D2D does not work on this title nor on the mobile version. In addition, their tech support seems to be MIA. Yet they sell this specific title at: Phantasm-Remastered

    Comment


      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

      Originally posted by moelarrycurly View Post
      I just did a D2D on my LG Nexus 5X (Android) phone with the VUDU app yesterday. No issues at all.

      My app version is 5.3.168.53100

      Check your permissions to make sure nothing got changed.
      How / Where do I check my permissions?

      Comment


        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

        Originally posted by thereald3bug View Post
        Phantasm Remastered UPC: 812491017616

        D2D does not work on this title nor on the mobile version. In addition, their tech support seems to be MIA. Yet they sell this specific title at: Phantasm-Remastered
        That title isn't even eligible for D2D according to the search function.

        https://www.vudu.com/in_mobile_disc_to_digital.html

        Comment


          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

          The following titles do not scan on the mobile app or are not recognized by the in home conversion:
          BLU RAY
          ALFRED HITCHCOCK: ESSENTIAL COLLECTION (VERTIGO/REAR WINDOW/NORTH BY NORTHWEST/BIRDS/PSYCHO) 025192180583 *PSYCHO AND NORTH BY NORTHWEST ARE OKAY, THE REST ARE NOT RECOGNIZED
          EMPIRE RECORDS 883929259717
          FULL MONTY 024543921813
          GREASE/SATURDAY NIGHT FEVER/ HAIRSPRAY 883929406517 *HAIRSPRAY IS OKAY
          IN-LAWS 715515181112
          MIDNIGHT RUN 826663164794
          MIGHTY WIND 888574373870
          MISS CONGENIALITY/MISS CONGENIALITY 2 883929106356
          SCHOOL OF ROCK 097361386348
          SNEAKERS 025192231568
          VALLEY OF THE DOLLS 715515186414
          VICTOR/VICTORIA 888574407728

          I contacted customer service in September, they were escalating the issue to another department, haven't heard back.

          Comment


            Has anyone else had an issue with the Blu Ray Kelly's Heroes/Where Eagles Dare 883929125685. When I insert the Kelly's Heroes disc, it gives me the choice to choose Million Dollar Baby; Unforgiven or Heartbreak Ridge.

            Comment


              Originally posted by whofan905 View Post
              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

              The following titles do not scan on the mobile app or are not recognized by the in home conversion:
              BLU RAY
              ALFRED HITCHCOCK: ESSENTIAL COLLECTION (VERTIGO/REAR WINDOW/NORTH BY NORTHWEST/BIRDS/PSYCHO) 025192180583 *PSYCHO AND NORTH BY NORTHWEST ARE OKAY, THE REST ARE NOT RECOGNIZED
              EMPIRE RECORDS 883929259717
              FULL MONTY 024543921813
              GREASE/SATURDAY NIGHT FEVER/ HAIRSPRAY 883929406517 *HAIRSPRAY IS OKAY
              IN-LAWS 715515181112
              MIDNIGHT RUN 826663164794
              MIGHTY WIND 888574373870
              MISS CONGENIALITY/MISS CONGENIALITY 2 883929106356
              SCHOOL OF ROCK 097361386348
              SNEAKERS 025192231568
              VALLEY OF THE DOLLS 715515186414
              VICTOR/VICTORIA 888574407728

              I contacted customer service in September, they were escalating the issue to another department, haven't heard back.
              I know bundle sets with 1 UPC won't work with M2D, but I think they may still work with D2D. That would explain why Miss Congeniality isn't scanning (if you scanned the UPC).

              Full Monty (024543921813) worked fine for me on M2D, just tested.

              Comment


                Originally posted by Wasteland View Post

                I know bundle sets with 1 UPC won't work with M2D, but I think they may still work with D2D. That would explain why Miss Congeniality isn't scanning (if you scanned the UPC).

                Full Monty (024543921813) worked fine for me on M2D, just tested.
                Thanks Wasteland. The Full Monty scanned for me as well. The other ones aren't working in D2D either. I've tried both. That's what's so frustrating. I also noticed my Criterion discs don't work either.

                Comment


                  Gentleman's Agreement (1947) - Not recognized by VUDU, however is for sale in Digital library.

                  Comment


                    The Polar Express (2004) - Error Creating Cart, Please Try Again

                    Comment


                      The Grapes of Wrath (1940)

                      Comment


                        Hellboy (2004) - Read as The Punisher (2004) instead.

                        Comment


                          Hellraiser (1987) - Can't identify
                          Hellbound: Hellraiser II (1988) - "This disc 'Hellbound: Hellraiser II [Blu-ray] - BLURAY - 1996' is not eligible for Disc to Digital conversion."
                          Highlander (1986) - "This disc 'Highlander [Blu-ray] - BLURAY - 1986' is not eligible for Disc to Digital conversion."
                          The Hitchhiker's Guide to the Galaxy (2005) - "This disc 'The Hitchhiker's Guide to the Galaxy [Blu-ray] - BLURAY - 2005' is not eligible for Disc to Digital conversion."

                          Comment


                            In the Heat of the Night (1967) - Unable to identify disc (blu-ray)
                            Invasion of the Body Snatchers (1978) - "This disc 'Invasion of the Body Snatchers [Blu-ray/DVD] - BLURAY - 1978' is not eligible for Disc to Digital conversion."
                            The Innkeepers (2011) - This disc 'The Innkeepers [Blu-ray] - BLURAY - 2011' is not eligible for Disc to Digital conversion.

                            Comment


                              Originally posted by adolfojacosta View Post
                              Hellraiser (1987) - Can't identify
                              Hellbound: Hellraiser II (1988) - "This disc 'Hellbound: Hellraiser II [Blu-ray] - BLURAY - 1996' is not eligible for Disc to Digital conversion."
                              Highlander (1986) - "This disc 'Highlander [Blu-ray] - BLURAY - 1986' is not eligible for Disc to Digital conversion."
                              The Hitchhiker's Guide to the Galaxy (2005) - "This disc 'The Hitchhiker's Guide to the Galaxy [Blu-ray] - BLURAY - 2005' is not eligible for Disc to Digital conversion."
                              None of these are eligible for conversion. Double-check before trying.

                              There is a searchable list on this page on desktop:
                              https://www.vudu.com/in_mobile_disc_to_digital.html

                              Comment


                                Originally posted by adolfojacosta View Post
                                In the Heat of the Night (1967) - Unable to identify disc (blu-ray)
                                Invasion of the Body Snatchers (1978) - "This disc 'Invasion of the Body Snatchers [Blu-ray/DVD] - BLURAY - 1978' is not eligible for Disc to Digital conversion."
                                The Innkeepers (2011) - This disc 'The Innkeepers [Blu-ray] - BLURAY - 2011' is not eligible for Disc to Digital conversion.
                                Again, In the Heat of the Night and Innkeepers are not eligible.

                                Comment

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