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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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In-Home D2D Bugs - Movie not recognized / Mapping Issues

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    #31
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Sound of Music 45th anniversary Blu ray maps as Sound of Music Sing along version. The DVD from this set is not read.

    Please add the option to choose either movie if you can't fix this.

    Jack Reacher, World War Z and Star Trek into Darkness Blurays not recognized. (I know they are too new, but I'll report them anyway.)

    Comment


      #32
      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

      Just tried the following from Blu Ray:

      Dawn of the Dead Unrated- shows up as DVD unrated
      Now You See Me - Unable to identify Disc
      Texas Chainsaw 3D blu - Unable to identify Disc
      Insidious - This disc is not eligible
      The Exorcist (extended director's cut) - Shows up as theatrical version only
      Smokin' Aces - Shows up as DVD, no option to choose Blu Ray as the correct disc
      The Jackal - Unable to identify Disc
      Action Double Feature - Last Man Standing/The Last Boy Scout - Unable to identify Disc
      The Sound of Music - Shows up as Sing Along Edition only

      Disconnect - Unable to identify disc
      Last edited by midgat0; 10-25-2013, 10:31 AM. Reason: added title

      Comment


        #33
        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

        Hollow Man/Hollow Man 2 Blu-ray Double Feature - UPC 6 83904 63103 9 - Unable to identify this disc
        Machete Blu-ray 2010 - UPC 0 24543 73426 0 - Unable to identify this disc

        Just tried both of these. Entering the Hollow Man double feature info doesn't bring up any confirmation message about it being verified manually. Machete brings up the confirmation that they are manually identifying the disc. Take to walmart for faster service.

        Comment


          #34
          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

          Incorrectly mapped:
          12 Monkeys (Blu-ray) 025192032141 = 12 Monkeys (DVD)
          A Nightmare on Elm Street Collection (Blu-ray) 794043161537
          • Disc 2: A Nightmare on Elm Street 2: Freddy's Revenge / A Nightmare on Elm Street 3: Dream Warriors = A Nightmare on Elm Street
          • Disc 3: A Nightmare on Elm Street 4: The Dream Master / A Nightmare on Elm Street 5: The Dream Child = A Nightmare on Elm Street
          • Disc 4: Freddy's Dead: The Final Nightmare / Wes Craven's New Nightmare = A Nightmare on Elm Street
          • Disc 5: Bonus Features (DVD) = allows you to select which movie to convert

          Unable to identify:
          Green Lantern (Blu-ray; extended/theatrical) 883929253234
          The Twilight Saga: New Moon (Blu-ray) 025192058325

          Comment


            #35
            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

            Below are Blu-rays that are mapping incorrectly.

            Alien Resurrection > Alien
            Alien3 > Alien
            Aliens > Alien
            Bourne Supremacy > Bourne Identity
            Bourne Ultimatum > Bourne Identity
            Die Hard > Live Free Or Die Hard
            Die Hard 2: Die Harder > Live Free Or Die Hard
            Fast and Furious Tokyo Drift > Fast and Furious
            Fearless > Unleashed
            Full Metal Jacket >Barry Lyndon
            Jumper > Live Free Or Die Hard
            Lord of the Rings: Two Towers > Lord of the Rings: Fellowship
            Matrix Revolutions > The Matrix
            Max Payne > Hitman
            Oceans Twelve > Oceans Thirteen
            Pitch Black > Chronicles of Riddick
            Rambo First Blood > Rambo
            Rambo II > Rambo
            Rambo III > Rambo
            Swordfish > Mad Max II
            Taken > Marine
            The One > Kung Fu Hustle
            Transformers > Transformers 2
            Underworld: Rise of the Lycans > Underworld
            X2: X-men United > X-men: Last Stand

            Below are Blu-rays that are not being recognized.

            Italian Job Doesn't Recognize
            Knockaround Guys Doesn?t Recognize
            Never Back Down Doesn't Recognize
            Superman/Batman: Apocalypse Doesn?t Recognize
            Ultimate Avengers Doesn?t Recognize

            Comment


              #36
              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

              Originally posted by lujan View Post
              Which "Fright Night" are you trying to convert because the latest one is not on D2D?
              Fright Night DVD 1985

              Comment


                #37
                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                Frozen Ground

                Comment


                  #38
                  Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                  I can't these two to recognize the disc:

                  Silverado (DVD)
                  Fight Club (DVD)

                  Comment


                    #39
                    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                    It seems like a lot of these movies are the same ones that weren't working in July when I finally decided to take them to the store for D2D conversion. I'm glad I did it then because after all this time, it still seems many of them have not been corrected?

                    Comment


                      #40
                      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                      Sherlock Holmes 8 83929 08656 6 It recognizes the disc but tries to do a French version of the digital movie and not English. I own the English version.

                      Comment


                        #41
                        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                        Originally posted by GodFatherDave View Post
                        Sherlock Holmes 8 83929 08656 6 It recognizes the disc but tries to do a French version of the digital movie and not English. I own the English version.
                        There are a number of movies that do that. It will be in English so if the App recognizes the movie I would proceed.

                        Comment


                          #42
                          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                          Originally posted by GodFatherDave View Post
                          Sherlock Holmes 8 83929 08656 6 It recognizes the disc but tries to do a French version of the digital movie and not English. I own the English version.
                          As long as you get the Vudu copy shouldn't matter if it thinks the disc game from a different county. Vudu doesn't have a French only version.

                          Comment


                            #43
                            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                            I just checked "The Day the Earth Stood Still" 1951, and it worked. First time I ever had something fixed with disc errors. That was fast! Thanks VUDU gods! Is there no way to fix the "There was a problem while verifying this disc." None of them are working yet. If I can help in anyway let me know. I have many computers with many drives on a few different networks. USB portable drives. I don't think the problem is local or on my end but I might be wrong.

                            Comment


                              #44
                              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                              We are continually working on getting these mapping issues fixed. So bare with us. It's a very tedious task but we will eventually get through them.

                              The "There was a problem while verifying this disc." issue, we can't do much about that at the moment.

                              Comment


                                #45
                                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                                The Frighteners 15TH Anniversary, nevermind this one
                                got the above one to work forgot to stop a few of my programs in system tray your software seems to conflict with
                                for instance Nero.

                                but now having issues with
                                Child's Play 6 film collection, 025192196591, all was Unable to identify this disc

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