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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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In-Home D2D Bugs - Movie not recognized / Mapping Issues

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    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by dunnvudu View Post
    DanielH,

    Are there any recently fixed Disc To Digital titles? Seems like the updates/fixes have stopped.
    I'm gonna go ahead and assume the holidays had a little something to do with that. No one works for these two weeks.

    Comment


      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

      The Jurassic Park Trilogy on Blu-ray is not being recognized. I was excited to see it as available to convert, but right now Jurassic Park, The Lost World and Jurassic Park III are not recognized.

      Comment


        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

        Originally posted by Al-Toid View Post
        The Jurassic Park Trilogy on Blu-ray is not being recognized. I was excited to see it as available to convert, but right now Jurassic Park, The Lost World and Jurassic Park III are not recognized.
        Jurassic Park Ultimate Trilogy (Blu-ray + Digital Copy) (1993)

        ISBN: 025192089961

        Comment


          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

          Using Vudu-To-Go
          The following either aren't recognized correctly or are not at all:

          Blu-Ray's:
          Mission Impossible 3
          Ocean's Twelve
          The Mummy
          Puss In Boots
          The Smurfs

          DVD's:
          The 6th Day
          Batman & Robin (4 Film Favorites)
          Batman (4 Film Favorites)
          Batman Forever (4 Film Favorites)
          Batman Returns (4 Film Favorites)
          Deep Winter
          Fantastic Four: Rise of the Silver Surfer
          The Forbidden Kingdom
          Karate Kid 1 (The Karate Kid Collection)
          Karate Kid 2 (The Karate Kid Collection)
          Karate Kid 3 (The Karate Kid Collection)
          The Mask of Zorro
          The Next Karate Kid (The Karate Kid Collection)
          Teenage Mutant Ninja Turtles 1 (4 Film Favorites)
          Teenage Mutant Ninja Turtles 2 (4 Film Favorites)
          Big Daddy
          Meet Joe Black (Double Feature)
          Mickey Blue Eyes (4 Film Favorites)
          Funky Monkey (4 Film Favorites)

          Comment


            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

            Freddy vs Jason Blu-ray (2003) [UPC: 065935824138] - Unable to identify this disc
            The Craft Blu-ray (1996) [UPC: 043396265301] - Unable to identify this disc
            The Darkest Hour Blu-ray (1996) [UPC: 025192139147] - There was a problem while verifying this disc.
            Maverick DVD (1994) [UPC: 085391337423] - There was a problem while verifying this disc.
            Bugsy DVD (1991) [UPC: 043396706798] - There was a problem while verifying this disc.
            The Mothman Prophecies DVD (1991) [UPC: 043396078086] - There was a problem while verifying this disc.

            Comment


              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

              Just got an update notice for Vudu to Go on the Mac to version 2.9. Wonder what changes were made?

              Comment


                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                Received the message "This disc is not eligible for Disc to Digital" for:

                A Time Traveler's Wife (Blu-ray, 794043137129)

                I confirmed that this movie is in fact eligible.

                Comment


                  Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                  Received the message "Unable to identify this disc" for:

                  Extremely Loud and Incredibly Close (Blu-ray, 883929213092)
                  The East (DVD, 024543831754)

                  Comment


                    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                    For all the incorrectly mapped ones, I've submitted these via the "Not my Disc", some of them back when the service first started, and haven't seen any change. It also doesn't make any sense that a Blu-ray would be recognized as a DVD as the disc ID's are not the same length (or complexity). The database should be rejecting anything marked as a DVD with a Blu-ray style disc ID.

                    1. 12 Monkeys - Blu-ray - 025192032141 - Sees as a DVD
                    2. 2001: A Space Odyssey - Blu-ray - 012569798380 - Sees wrong movie - "Barry Lyndon"
                    3. Anchorman: The Legend of Ron Burgundy - Blu-ray - 097360748741 - Being seen as a DVD - (not showing both unrated and theatrical)
                    4. Attack the Block - Blu-ray - 043396387935 - Unable to identify this disc
                    5. Back to the Future - Blu-ray - 025192049491 - Unable to identify this disc: ALSO not able to specify Blu-ray for "not your disc" selection. Avialable on Vudu as Ultraviolet
                    6. Back to the Future Part II - Blu-ray - 025192049491 - Unable to identify this disc: ALSO not able to specify Blu-ray for "not your disc" selection. Avialable on Vudu as Ultraviolet
                    7. Back to the Future Part III - Blu-ray - 025192049491 - Unable to identify this disc: ALSO not able to specify Blu-ray for "not your disc" selection. Avialable on Vudu as Ultraviolet
                    8. Donnie Darko - Blu-ray - 024543533153 - Only allows selection of 'Directors cut' version, not Theatrical (notably different). Both on disc and both available on Vudu as ultraviolet
                    9. Friday - Blu-ray - 794043131592 - Sees as a DVD
                    10. Ghostbusters - Blu-ray - 043396249462 - Unable to identify this disc
                    11. Paul - Blu-ray - 025192105562 - Only allows selection of 'unrated/extended' version, not Theatrical. Both on disc and both availablle on Vudu as ultraviolet
                    12. Rango - Blu-ray - 097361439044 - There was a problem while verifying this disc. (Able to recognize the DVD in the set correctly. Blu-ray plays fine in three drives on two computers)
                    13. Ted - Blu-ray - 025192114649 - Only allows selection of 'unrated/extended' version, not Theatrical. Both on disc and both availablle on Vudu as ultraviolet
                    14. The Blues Brothers - Blu-ray - 025192073007 - Only allows selection of 'unrated/extended' version, not Theatrical. Both on disc and both availablle on Vudu as ultraviolet
                    15. The Godfather: Part 1 - Blu-ray - 097361386447 - Part 1&2 sees as DVD (which then creates problem as saying 'no' adds it in standard def to the 'invisible list' that is on http://www.vudu.com/disc_to_digital.html so when you put part 3 in, you see all three movies but the first two only add as standard def)
                    16. The Godfather: Part 2 - Blu-ray - 097361386447 - Part 1&2 sees as DVD (which then creates problem as saying 'no' adds it in standard def to the 'invisible list' that is on http://www.vudu.com/disc_to_digital.html so when you put part 3 in, you see all three movies but the first two only add as standard def)
                    17. Trainspotting - Blu-ray - 031398142393 - Unable to identify this disc
                    18. As Good As It Gets - DVD - 043396217096 - There was a problem while verifying this disc. (both sides of disc)
                    19. Ben-Hur - DVD - 012569550629 - There was a problem while verifying this disc. (both sides of disc)
                    20. Charlie's Angels - DVD - 043396060173 - Says "not eligible" but is on Vudu as Ultraviolet
                    21. Iron Monkey - DVD - 786936173123 - Says "not eligible" but is on Vudu as Ultraviolet
                    22. Maverick - DVD - 085391337423 - There was a problem while verifying this disc. (both sides of disc)
                    23. The Big Hit - DVD - 043396026063 - Unable to identify this disc (either side)
                    24. Wild Things - DVD - 043396024113 - There was a problem while verifying this disc. (both sides of disc)

                    Comment


                      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                      Originally posted by madmod20061 View Post
                      Just got an update notice for Vudu to Go on the Mac to version 2.9. Wonder what changes were made?
                      I received an automatic notification to confirm the upgrade for the PC version when I opened the app upgrading it from 2.0.7 to 2.0.9. I too wonder what, if anything, has changed in this version.

                      Comment


                        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                        Tremor's Attack Pack DVD (025192834523): Disc 1 (Tremors 1 & 2) reads as Tremors 1. Disc 2 (Tremors 3 & 4) reads as Tremors 4.

                        Eros DVD (012569728950): Says not available for disc 2 digital, but it is.

                        Comment


                          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                          Stephen King's Thinner (1996) [Blu-ray] (8-87090-04600-8) - Unable to identify this disc.
                          Pet Sematary (1989) [Blu-ray] (0-97361-46754-2) - Unable to identify this disc.

                          Comment


                            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                            Problems with the following using the In-Home Disc-to-Digital program

                            Getting a "There was an error verifying this disc" message.

                            Megamind Blu-Ray UPC# 097361246642
                            My Super Ex-Girlfriend Blu-Ray UPC #013132606125
                            Bedazzled Blu-Ray UPC #013132606064

                            The message for this one says "There was a problem verifying this disc"

                            The Deep DVD (Widescreen side or full-screen side) UPC #043396016897

                            The one below this is saying can't verify AND the Extended cut isn't shown on the list when I'm able to type in the movie. It only shows a DVD version, even though a Blu-Ray version WAS released.

                            Green Lantern Extended Cut Blu-Ray UPC#883929140855

                            For these below, the movie is coming up. However, the match is saying I have to pay 5.00 for the HDX even though I OWN the blu-ray and should only be charged 2.00.

                            Hulk Blu-Ray UPC #025195047401
                            The Incredible Hulk Blu-Ray UPC #025192138980

                            Help?

                            Comment


                              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                              I tried the following multiple times:

                              They Came to Cordura - Sony - didn't recognize
                              Brother Orchid - WB - didn't recognize
                              Mata Hari - WB - didn't recognize
                              Babes in Arms - WB - didn't recognize
                              Babes on Broadway - WB - didn't recognize
                              Double Dynamite - WB - didn't recognize
                              It Happened in Brooklyn - WB - didn't recognize

                              The Tender Trap - WB - Vudu asked me if the disc was "Man with the Golden Arm" or "Some Came Running"

                              Comment


                                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                                Harold and Kumar Go To Whitecastle: Theatrical DVD- Reads as Extended and says not available (0-7806-4907-9)

                                Comment

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