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In-Home D2D Bugs - Movie not recognized / Mapping Issues

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    #526
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Clueless Blu-Ray is recognized as DVD

    Comment

      #527
      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

      Once again, putting this out there...

      I Know What You Did Last Summer (Blu Ray, UPC: 043396265288) reads as the sequel "I Still Know What You Did Last Summer"
      Last edited by DanielH; 03-11-2014, 08:51 AM.

      Comment

        #528
        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

        Looks like some not recognized are starting to be fixed. Here's a list of mine that haven't been taken to walmart yet. Fingers crossed. All are manually verify unless otherwise noted. '

        Darling Companion-BD 043396399846 (says not eligible, but it is)

        Stand Up Guys-Blu Ray 031398168714
        Patch Adams DVD- 025195005913 (communication error)
        Exporting Raymond-BD (043396383586)
        The Eagle (unrated)-BD (025192047749)
        Peggy Sue Got Married-BD (0143819594351)
        Rain of Fire DVD031398129134
        Ghost Machine-BD 013132231990 (error verifying)
        Knight & Day Extended- BD. Reads as theatrical (024543771968)
        Lake Mungo-DVD 031398120568
        Autopsy-DVD 031398107583
        From Within-DVD 031398107392
        Slaughter-DVD 031398107293
        Butterfly Effect 3-DVD 031398107361
        Dying Breed-DVD 031398107613
        The Broken-DVD 031398107262
        Voices-DVD-031398107552
        Perkins 14-DVD-(problem verifying) 031398107323

        Comment

          #529
          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

          Unable to identify this disc. Please type in the name of the movie you are trying to convert. Thank you! We are in the process of manually verifying your disc. We will contact you as soon as the verification is complete. For instant conversion you may take this disc to your nearest Walmart store.

          Curious George A Very Monkey Christmas UPC - 0 25195 04786 9
          Monster High Ghouls Rule UPC - 0 25192 15707 3
          Monster High Double Feature Friday Night Frights / Why Do Ghouls Fall In Love UPC - 0 2519215984 8
          Lady Death The Motion Picture 7 02727 05472 3

          There was a problem while verifying this disc.

          Cast Away Full Screen Edition Spotlight Series UPC - 0 24543 03762 0
          The Forbidden Kingdom 2-Disc Special Edition UPC - 0 31398 10110 9
          Karate Kid II The Karate Kid Collection UPC - 0 43396 04728 0
          Karate Kid III The Karate Kid Collection UPC - 0 43396 04728 0
          The Next Karate Kid The Karate Kid Collection UPC - 0 43396 04728 0

          Mapping Errors

          Fun with Dick and Jane (2005) UPC 0 43396 10228 6 maps to Fun with Dick and Jane (1977)

          Comment

            #530
            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

            I am still having problems with a lot of discs. Below are all the titles that are still having problems for me but are in fact listed as being eligible. I have reported and/or tested all of them from my account in the D2D app. I reported most of these a while back and they still don't work. Most of them, I re-checked and re-reported again today until I ran out of steam. I also added UPCs for most of them until I ran out of energy. I'll try to fill in the blanks on the rest soon.

            This is frustrating since I like to do movies in batches and I like to do all versions of a film within a series at the same time. (unrated, theatrical, etc.) So, for example, I have not done any American Pie movies with D2D yet since I want to do them all at once for the grouping in my collection. And going to Walmart is not really a viable option for me except maybe on rare occasion.

            I have thousands of movies, many copies of each in some cases, so I can have all versions of a movie or movies within a series that I enjoy the most. It's kind of an OCD, lol. So in many cases I am able to try a few different discs for the same movie but I'm still having a lot of trouble. Especially with certain series of films like many of the American Pie titles, etc.

            I'm sure I have a lot more errors to report but I'm trying to get this batch taken care of before I go to the next. Thank you!

            Blu-ray problems:
            • A-Team, The (Theatrical) - Blu-ray: Title only identified as Unrated Extended Cut but this release has both versions! - 0 24543 70153 8 80
            • American Reunion (Theatrical) - 2012 - Blu-ray: Title only identified as DVD Unrated but this release has both versions!
            • Apocalypse Now (Redux) - Blu-ray: Title only identified as Theatrical but this release has both versions! - NO Blu-ray option for Redux in-app to report!
            • Borat - DVD: "There was a problem while verifying this disc." - 0 24543 41969 3
            • Fast Five (Theatrical) - 2011 - Blu-ray: Title only identified as Extended but this release has both versions! - 0 25192 10719 1
            • Underworld (Unrated) - Blu-ray: Title incorrectly identified as DVD Theatrical! - 0 43396 21614 3
            • Your Highness (Theatrical) - Blu-ray: Title only identified as Unrated but this release has both versions! - NO option to report since I already have Unrated! - 0 25192 04424 3


            DVD: "There was a problem while verifying this disc."
            • Fantastic Four: Rise of the Silver Surfer - 2007 - DVD: "There was a problem while verifying this disc." on BOTH Sides of 2-sided disc! - 0 24543 47077 9 51
            • Fright Night - 1985 - DVD: "There was a problem while verifying this disc." - 0 43396 05629 9
            • House on Haunted Hill - 1959 - DVD: "There was a problem while verifying this disc."
            • Monty Python: And Now for Something Completely Different - 1971 - DVD: "There was a problem while verifying this disc."
            • Mortal Kombat: Annihilation - DVD: "There was a problem while verifying this disc."


            DVD: "Unable to identify this disc" "Please type the name..."
            • 3 Extremes ("Saam gaang yi") - 2004 - DVD: "Unable to identify this disc" "Please type the name..." - 0 31398 17801 00
            • Battle for the Planet of the Apes - 1973 - DVD: "Unable to identify this disc" "Please type the name..." - 0 24543 22803 5
            • Eye, The - 2008 - DVD: "Unable to identify this disc" "Please type the name..." - 0 31398 24062 4 00
            • Eye, The - 2008 - DVD: "Unable to identify this disc" "Please type the name..." on BOTH Sides of 2-sided disc! - 0 31398 24236 9 80
            • House on Haunted Hill - 1959 - DVD: "Unable to identify this disc" "Please type the name..." (Disc also has The Last Man on Earth, not yet on D2D.) - 0 89859 50022 0
            • Muppets: It's a Very Merry Muppet Christmas Movie - 2002 - DVD: "Unable to identify this disc" "Please type the name..." - 0 25192 04967 5
            • Muppets: It's a Very Merry Muppet Christmas Movie - 2002 - DVD: "Unable to identify this disc" "Please type the name..." - 0 27616 89655 1
            • Return of the Fly - 1959 - DVD: "Unable to identify this disc" "Please type the name..."
            • She's Out of Control - 1989 - DVD: "Unable to identify this disc" "Please type the name..."
            • Shrek: The Musical - DVD: "Unable to identify this disc" "Please type the name..."
            • Smurfs, The - 2011 - DVD: "Unable to identify this disc" "Please type the name..." - 0 43396 37697 7
            • Werewolf: The Beast Among Us (Unrated) - DVD: "Unable to identify this disc" "Please type the name..." - 0 25192 11447 2


            DVD: Title incorrectly identified!
            • American Pie 2 (Theatrical) - 2001 - DVD: Title incorrectly identified as Unrated! - 0 25192 14892 7
            • American Pie Presents: Band Camp (Rated) - DVD: Title incorrectly identified as Unrated! - 0 25192 74492 1
            • American Pie Presents: Beta House (Rated) - DVD: Title incorrectly identified as Unrated! - 0 25195 01213 3
            • American Wedding (Theatrical) - 2003 - DVD: Title incorrectly identified as Unrated! - 0 25192 34742 9
            • American Wedding (Theatrical) - 2003 - DVD: Title incorrectly identified as Unrated! - 0 25192 34752 8
            • Any Given Sunday (Director's Cut) - DVD: Title incorrectly identified as Theatrical! - 0 85391 83222 5
            • Knocked Up (Theatrical) - DVD: Title incorrectly identified as Unrated!
            • Natural Born Killers (Director's*Cut) - DVD: Title incorrectly identified as Theatrical! - NO option to report since I already have Theatrical! - 0 31389 72922 8
            • Pitch Black (Theatrical) - DVD: Title incorrectly identified as Unrated! - NO option to report since I already have Unrated! - 0 25192 54222 0
            • Return of the Fly - 1959 - DVD: Title incorrectly identified as The Fly on BOTH sides of 2-sided! (Disc also has The Fly on one side.) - 0 24543 00454 7
            • There's Something About Mary (Extended Edition) - DVD: Title incorrectly identified as Theatrical! (Both discs) - NO option to report since I already have Theatrical! - 0 24543 06305 6
            • Wrong Turn 5 (Unrated) - DVD: Title incorrectly identified as Theatrical! - 0 24543 82483 1


            DVD: Title only identified as one version but the release has both versions! (This may be the case for some of the ones above, too. I miss it sometimes when I'm typing them.)
            • A-Team, The (Theatrical) - DVD: Title only identified as Unrated Extended Cut but this release has both versions! - 0 24543 70146 0 80
            • American Pie Presents: The Book of Love (Unrated) - DVD: Title only identified as the Rated but this release has both versions! - 0 25192 02450 4
            • American Reunion (Theatrical) - 2012 - DVD: Title only identified as Unrated but this release has both versions!
            • Fast Five (Theatrical) - 2011 - DVD: Title only identified as Extended but this release has both versions!
            • Jackass 3 (Theatrical) - DVD: Title only identified as the Unrated but this release has both versions! - 0 97363 55954 2
            • Jennifer's Body (Unrated) - 2009 - DVD: Title only identified as Theatrical but this release has both versions! - 0 24543 63149 1 80
            • Taken (Theatrical) - DVD: Title only identified as Extended but this release has both versions! - NO option to report since Extended is not eligible!
            • Your Highness (Theatrical) - DVD: Title only identified as Unrated but this release has both versions! - NO option to report since I already have Unrated! - 0 25192 04423 6
            Last edited by mackn; 03-11-2014, 03:53 PM. Reason: typos

            Comment

              #531
              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

              Below are a couple still mapping incorrectly.

              Maps Incorrectly
              The Italian Job Blu-ray (2003) > The Italian Job 40th Anniversary (1969)
              Underworld Blu-ray > Underworld DVD (Charges 5.00 for HDX)

              Comment

                #532
                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                The following receive this error for me.
                Unable to identify this disc
                Abduction 2011 DVD
                Man on a Ledge 2012 DVD
                Django Unchained 2012 DVD
                Death Race 3: Inferno (Unrated) 2013 DVD
                The Karate Kid 2010 DVD
                Red State 2011 DVD
                Life of Pi 2012 DVD
                The Fifth Element 1997 DVD
                Who Am I? 1998 DVD
                Dirty Laundry 2008 DVD
                Mortal Kombat 2: Annihilation 1997 DVD

                Not included are all the double sided disk that do not work.
                (All the movies that come up as "Unable to identify this disc" work just fine on competitors Disc to Digital.)

                Comment

                  #533
                  Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                  3 more errors found:

                  Waterworld (Blu Ray) (UPC: 025192034428) reads as DVD

                  The Breed (Blu Ray Disc 2-pack w/ Day of the Dead)(UPC: 634991358163) unable to identify disc

                  Death Race 3: Inferno (Unrated) DVD (UPC: 025192113147) unable to identify disc

                  Comment

                    #534
                    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                    Flags of our Fathers (Blu Ray) identifies as DVD.

                    Comment

                      #535
                      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                      Originally posted by mackn View Post
                      My previous list here.
                      If there's one thing I think I'm starting to learn, older movies are tough and movies with different versions (i.e. Unrated, Theatrical, etc.) are highly problematic.

                      In addition to my previous list, here are corrections to that list and some more additions:

                      Blu-ray: Various problems:
                      • Hansel and Gretel: Witch Hunters (Theatrical) - Blu-ray: "Unable to identify this disc" "Please type the name..." This release contains both Theatrical and Unrated versions! - 0 32429 12949 9
                      • 40-Year-Old Virgin, The (Unrated) - Blu-ray: Title incorrectly identified as DVD! - NO Blu-ray option in-app to report! - 0 25195 04584 1
                      • Psycho - 1960 - Blu-ray: Title incorrectly identified as DVD! - NO Blu-ray option in-app to report! - 0 25192 04682 7
                      • Dark City (Director's Cut) - Blu-ray: Title only identified as DVD Theatrical but this release has both versions! - NO Blu-ray option for Director's Cut in-app to report! - 7 94043 12292 7
                      • American Reunion (Theatrical) - 2012 - Blu-ray: Title only identified as DVD Unrated but this release has both versions! - 0 25192 11407 6
                      • Blade Runner (Theatrical) - Blu-ray: Title only identified as Final Cut but this release has both versions! - NO option to report since I already have Final Cut! (This release also contains three other not-yet available D2D versions: International Version; Workprint; and Director's Cut) - 0 85391 18574 1
                      • Taken (Extended) - Blu-ray: Title only identified as Theatrical but this release has both versions! - 0 24543 55469 1


                      DVD: "There was a problem while verifying this disc."
                      • 310 to Yuma - 1957 - DVD: "There was a problem while verifying this disc." - 0 43396 07760 7
                      • Hansel and Gretel: Witch Hunters (Theatrical) - DVD: "There was a problem while verifying this disc." - 32429 12952 9
                      • House on Haunted Hill - 1959 - DVD: "There was a problem while verifying this disc." - 0 56775 09389 1


                      DVD: "Unable to identify this disc" "Please type the name..."
                      • 310 to Yuma - 1957 - DVD: "Unable to identify this disc" "Please type the name..." - 7 15515 10571 2
                      • House on Haunted Hill - 1959 - DVD: "Unable to identify this disc" "Please type the name..." - 7 98622 31332 4
                      • Shrek: The Musical - DVD: "Unable to identify this disc" "Please type the name..." - 0 24543 87269 6 80


                      DVD: Title incorrectly identified!
                      • Chronicles of Riddick, The (Theatrical) - DVD: Title incorrectly identified as Unrated! - NO option to report since I already have Unrated! - 0 25192 38622 0


                      DVD: Title only identified as one version but the release has both versions! (This may be the case for some of the ones above, too. I miss it sometimes when I'm typing them.)
                      • American Reunion (Theatrical) - 2012 - DVD: Title only identified as Unrated but this release has both versions! - 0 25192 11410 6

                      Comment

                        #536
                        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                        Hello!

                        I was able to go through pretty much all of my Blu-ray collection without a hiccup, except for some that were read as DVD's (which I was able to clear up through support emails after purchase) but there are some that it said it couldn't recognize. Here they are:
                        • School of Rock [Blu-ray]
                        • Twilight Sage: New Moon [Blu-ray]


                        Since there are only two, I'll probably just take them to Wal-mart to get them converted, but it would be nice for future users to not have to. Thanks!

                        Comment

                          #537
                          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                          Both discs of the Flags of Our Fathers 2-Disc Special Edition recognize as Letters From Iwo Jima.

                          Comment

                            #538
                            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                            Unable to identify this disc:

                            Blu-ray: Fantastic 4: Rise of silver surfer 024543 47104280

                            Comment

                              #539
                              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                              The Bourne Legacy (025192114861, rental edition but purchased) - Unable to identify this disc
                              The Bourne Identity (5050582597301, UK edition; 2nd & 3rd Bourne movies in same set identify properly) - Blu-ray misidentified as DVD

                              Addition:
                              Spider-Man: The High Definition Trilogy (5050629650075, UK edition) - Unable to identify any of the 3 movie discs. Spider-Man 3 bonus disc identifies as Spider-Man or Spider-Man 2 (*not* Spider-Man 3).
                              Last edited by RBBrittain; 03-14-2014, 06:06 PM. Reason: Expand

                              Comment

                                #540
                                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                                Star Trek: Original Motion Picture Collection (097361427546): Though each disc is nominally correct, the selection of movies offered varies by disc:
                                • The discs for movies I & V, as well as the bonus disc, offer all 6 films in the set.
                                • The disc for movie III offers II, III or IV.
                                • The discs for movies II, IV & VI offer only themselves.
                                (This may affect other BD releases of the first six Star Trek films, including individual editions, the "Motion Picture Trilogy" release of movies II, III & IV, and the more recent "Stardate Collection" with all of the first 10 films.)

                                Comment

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