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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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In-Home D2D Bugs - Movie not recognized / Mapping Issues

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    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Sorry about posting the list in it's entirety here. I was hoping to go through the list and weed out the movies that have already been reported, but when I try searching for movie titles, it may show me a number of forum links, but when I go to the links I don't end up finding the movie. So I gave up searching for the titles after a while. It would be great if there was a single link that you could go to so you can search to see if your movie title is already in the list of problem ones.

    I had problems with the following list of movies. Most of these came back with the message "There was a problem while verifying this disc.". I haven't seen any threads yet that say how to fix this problem.

    Failure To Launch
    Body Double
    Roxanne
    Guarding Tess
    Fast Times at Ridgemont High
    Borat
    Blended
    Brave
    Starman
    Wild Things
    Harry Potter and the Sorcerers Stone
    Girl Next Door
    Groundhogs Day
    American Beauty
    Big Trouble in Little China
    Who Am I
    A Few Good Men
    The Heat
    The Fifth Element

    Thanks in advance.

    Comment


      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

      The Hobbit: An Unexpected Journey UPC 794043165344
      The Hobbit : The Desolation of Smaugh UPC 794043161056
      The Hobbit: The Battle of the Five Armies UPC 794043165016

      All bluray, with special features, with DVD.

      Give the error "There was a problem while verifying this disc." Tried the bluray, dvd, and the special features discs.

      This happens with about 90% of the compatible movies. This sounds like a GREAT service, so I can box them and just watch digitally... but yeah.

      Comment


        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

        Originally posted by dmdukes View Post
        The Hobbit: An Unexpected Journey UPC 794043165344
        The Hobbit : The Desolation of Smaugh UPC 794043161056
        The Hobbit: The Battle of the Five Armies UPC 794043165016

        All bluray, with special features, with DVD.

        Give the error "There was a problem while verifying this disc." Tried the bluray, dvd, and the special features discs.

        This happens with about 90% of the compatible movies. This sounds like a GREAT service, so I can box them and just watch digitally... but yeah.
        Took them to walmart, worked there.

        Comment


          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

          Are they EVER going to get around to fixing a lot of these issues?

          The biggest annoyance I have right now is that a number of older Columbia Tristar titles (Roxanne, Urban Legends, The Deep, Replacement Killers, etc) are coming up as "This disc cannot be processed". The same thing habitually happens on a bunch of older Warner titles as well and it's not like the local Wal Mart photo lab has been worth a crap at getting these converted if I needed to go into the store.

          Comment


            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

            Originally posted by dmdukes View Post
            The Hobbit: An Unexpected Journey UPC 794043165344
            The Hobbit : The Desolation of Smaugh UPC 794043161056
            The Hobbit: The Battle of the Five Armies UPC 794043165016

            All bluray, with special features, with DVD.

            Give the error "There was a problem while verifying this disc." Tried the bluray, dvd, and the special features discs.

            This happens with about 90% of the compatible movies. This sounds like a GREAT service, so I can box them and just watch digitally... but yeah.
            Anyone know if the extended editions of the Hobbit movies are available yet on D2D?

            709 HDX
            2 HD
            2 SD

            Comment


              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

              Originally posted by teke184 View Post
              Are they EVER going to get around to fixing a lot of these issues?
              It seems they have no intention to so it is probably a waste of time reporting them.

              Comment


                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                Originally posted by craigb View Post
                It seems they have no intention to so it is probably a waste of time reporting them.
                Whether or not they do, it'd definitely worth adding them to the spreadsheet (in the other pinned thread), as it informs other individuals whether or not a dvd listed as eligible will in fact work with D2D or not.

                Comment


                  Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                  Originally posted by dmdukes View Post

                  This happens with about 90% of the compatible movies.
                  I'd say closer to 15-20%, in my experience.

                  Comment


                    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                    Just tried to D2D All my blu rays and ran into issues with the following titles. I am sorry if i reposted things someone posted but its pretty impossible to go through all the movies people posted about. Can i please be helped with these titles?!

                    Amityville Horror [Blu-ray/DVD] - BLURAY - 2005
                    American Psycho [Blu-ray] - BLURAY - 2000A Nightmare On Elm Street Blu Ray 2010
                    The Change-Up Blu Ray
                    The Collector [Blu-ray] - BLURAY - 2009
                    Dark Skies Blu Ray
                    The Devil Inside Blu Ray
                    Halloween Blu Ray 2007
                    Iron Man [WS] [Ultimate Edition] [2 Discs] [Blu-ray] - BLURAY - 2008
                    Insidious Blu Ray
                    Iron Man 3 Blu Ray
                    Jersey Boys Blu Ray
                    The Lorax Blu Ray
                    Mama - BLURAY - 2013
                    Paranormal Activity 2 Blu Ray
                    Paranormal Activity 4 Blu Ray
                    Possession [Blu-ray] - BLURAY - 2010
                    Signs [Blu-ray] - BLURAY - 2002
                    This Is The End Blu Ray
                    V/H/S [Blu-ray] - BLURAY - 2012

                    None of these would go through. Thanks, I hope we can fix this.

                    Comment


                      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                      Airplane blu-ray double feature (883929394104) Airplane II can not be verified

                      Comment


                        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                        Ace Ventura: When Nature Calls DVD - 8 8392906761 9
                        ?There was a problem while verifying this disc.?

                        Anaconda DVD - 0 4339619832 6
                        ?There was a problem while verifying this disc.?

                        Anaconda - BLU-RAY - 6 8390463212 8
                        ?Unable to identify this disc.?

                        Black Mask - BLU-RAY - 0 3139812893 9 80
                        ?There was a problem while verifying this disc.?

                        Cabin In The Woods BLU-RAY - 0 3139820827 3 81
                        ?Unable to identify this disc.?

                        Chasing Amy DVD - 7 1795100237 2
                        ?This Disc ?Chasing Amy [Criterion Collection] - DVD - 1997? is not eligible for Disc to Digital conversion.?

                        Crocodile Dundee - BLU-RAY - 0 3242915010 3
                        ?There was a problem while verifying this disc.?

                        Crocodile Dundee 2 - BLU-RAY - 0 3242915010 3
                        ?There was a problem while verifying this disc.?

                        Enemy At The Gates - BLU-RAY - 8 8392930168 3
                        ?This disc ?Enemy At The Gates [Blu-ray] BLURAY - 2001? is not eligible for Disc to Digital conversion.?

                        Fantastic Four: Rise Of The Silver Surfer DVD - 0 2454347086 1 50
                        ?There was a problem while verifying this disc.?

                        Fast And Furious BLU-RAY - 0 2519223642 6
                        ?Unable to identify this disc.?

                        Fight Club DVD - 0 2454304479 6
                        ?There was a problem while verifying this disc.?

                        Friday The 13th Part VI: Jason Lives DVD - 0 9736143234 2
                        ?This disc is not eligible for Disc to Digital, insert another disc or try again later.?

                        Friday The 13th Part VII: The New Blood DVD - 0 9736072364 9
                        Reads as ?Friday The 13th Part VIII: Jason Takes Manhattan?

                        Godzilla Vs Mechagodzilla II BLU-RAY - 0 4339643691 6
                        ?Unable to identify this disc.?

                        Godzilla Vs Space Godzilla BLU-RAY - 0 4339643691 6
                        ?Unable to identify this disc.?

                        A Good Day To Die Hard BLU-RAY - 0 2454383280 5 80
                        ?This disc ?A Good Day To Die Hard [Blu-ray/DVD] [Includes Digital Copy] - BLURAY - 2013? is not eligible for Disc to Digital conversion

                        Halloween H20 BLU-RAY - 0 1313262326 9 81
                        ?Unable to identify this disc.?

                        The Hills Have Eyes Unrated BLU-RAY - 0 2454374418 4 80
                        Reads as The Hills Have Eyes 2 (Theatrical)

                        The Hobbit: An Unexpected Journey BLU-RAY - 7 9404316663 1
                        ?There was a problem while verifying this disc.?

                        Harold And Kumar: Escape From Guantanamo Bay DVD - 8 8392344641 4
                        ?This disc ?Harold And Kumar Escape From Guantanamo Bay (Unrated) [Unrated/Rated] - DVD - 2008? is not eligible for Disc to Digital conversion.?

                        The Haunted World of El Superbeasto - DVD - 0 131382097-8 8
                        ?Unable to identify this disc.?

                        Home Alone: The Holiday Heist - DVD - 0 2454317174 4 80
                        ?Unable to identify this disc.?

                        Idle Hands BLU-RAY - 0 1438178125 0
                        ?Unable to identify this disc?

                        It?s A Very Merry Muppet Christmas Movie BLU-RAY - 0 2519223143 8
                        ?Unable to identify this disc.?

                        Jurassic Park BLU-RAY - 0 2519208996 1
                        ?There was a problem while verifying this disc.?

                        The Lost World: Jurassic Park BLU-RAY - 0 2519208996 1
                        ?There was a problem while verifying this disc.?


                        Jurassic Park III BLU-RAY - 0 2519208996 1
                        ?There was a problem while verifying this disc.?

                        Lara Croft Tomb Raider: The Cradle of Life BLU-RAY - 8 8392941810 7
                        ?There was a problem while verifying this disc.?

                        Monster House BLU-RAY - 0 4339635910 9
                        ?There was a problem while verifying this disc.?

                        Mouse Hunt - DVD - 8 8392930250 5
                        ?There was a problem while verifying this disc.?

                        Multiplicity - DVD - 0 4339682449 2
                        ?There was a problem while verifying this disc.?

                        The Neverending Story II: The Next Chapter BLU-RAY - 8 8392946639 9
                        ?There was a problem while verifying this disc.?

                        The Omen 2006 BLU-RAY - 0 2454354055 7 80
                        ?Unable to identify this disc.?

                        The Omen 3: The Final Conflict BLU-RAY - 0 2454354055 7 80
                        ?Unable to identify this disc.?

                        Pet Sematary BLU-RAY - 8 8392930110 2
                        ?Unable to identify this disc.?

                        Pleasantville BLU-RAY - 7 9404314611 4
                        ?There was a problem while verifying this disc.?

                        The Possession BLU-RAY - 0 313982087 3 81
                        ?This disc ?Possession [Blu-ray] BLURAY - 2010? is not eligible for Disc to Digital conversion

                        Puss In Boots BLU-RAY - 0 9736146144 1
                        ?There was a problem while verifying this disc.?

                        Rumble In The Bronx BLU-RAY - 8 8392945880 6
                        ?There was a problem while verifying this disc.?


                        Saw - DVD - 0 3139817276 5 50
                        Reads as Saw VI (Theatrical)


                        Spider-Man 2 - DVD - 0 4339617023 0
                        ?This Disc ?Spider-Man 2.1 [WS] [Extended Cut] [2 Discs] - DVD - 2004? is not eligible for Disc to Digital conversion?

                        Superman/Batman: Apocalypse BLU-RAY - 8 8392910157 3
                        ?There was a problem while verifying this disc.?

                        Superman Unbound BLU-RAY - 8 8392925225 1
                        ?There was a problem while verifying this disc.?

                        Superman Unbound DVD - 8 8392925225 1
                        ?This disc ?The Teacher - DVD - 1974? is not eligible for Disc to Digital conversion.?

                        Taken 2 BLU-RAY - 0 2454324233 8 81
                        ?There was a problem while verifying this disc.?

                        Texas Chainsaw BLU-RAY - 0 3139816855 3 81
                        ?There was problem while verifying this disc.?

                        Weekend At Bernies 2 - DVD - 0 4339606533 8
                        ?There was a problem while verifying this disc.?

                        Comment


                          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                          Doom 2005 Theatrical Edition DVD fails to read. I was able to successfully do it on Flixster.

                          Comment


                            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                            Originally posted by Dannylavarco View Post
                            Just tried to D2D All my blu rays and ran into issues with the following titles. I am sorry if i reposted things someone posted but its pretty impossible to go through all the movies people posted about. Can i please be helped with these titles?!

                            Amityville Horror [Blu-ray/DVD] - BLURAY - 2005
                            American Psycho [Blu-ray] - BLURAY - 2000A Nightmare On Elm Street Blu Ray 2010
                            The Change-Up Blu Ray
                            The Collector [Blu-ray] - BLURAY - 2009
                            Dark Skies Blu Ray
                            The Devil Inside Blu Ray
                            Halloween Blu Ray 2007
                            Iron Man [WS] [Ultimate Edition] [2 Discs] [Blu-ray] - BLURAY - 2008
                            Insidious Blu Ray
                            Iron Man 3 Blu Ray
                            Jersey Boys Blu Ray
                            The Lorax Blu Ray
                            Mama - BLURAY - 2013
                            Paranormal Activity 2 Blu Ray
                            Paranormal Activity 4 Blu Ray
                            Possession [Blu-ray] - BLURAY - 2010
                            Signs [Blu-ray] - BLURAY - 2002
                            This Is The End Blu Ray
                            V/H/S [Blu-ray] - BLURAY - 2012

                            None of these would go through. Thanks, I hope we can fix this.

                            Most of those aren't even eligible for Disc to Digital.

                            Comment


                              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                              I just performed my first D2D transaction today. I was told that Harry Potter and the Chamber of Secrets (UPC 085391184720) could not be verified. All the other HP movies worked fine. What do I do now that I have a gaping hole in my digital collection?

                              Comment


                                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                                Originally posted by tofana10am View Post
                                I just performed my first D2D transaction today. I was told that Harry Potter and the Chamber of Secrets (UPC 085391184720) could not be verified. All the other HP movies worked fine. What do I do now that I have a gaping hole in my digital collection?
                                Take it to Walmart and they'll do the conversion. http://www.vudu.com/disc_to_digital.html

                                710 HDX
                                2 HD
                                2 SD

                                Comment

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