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Vudo To Go Error Reading this Disc Fix

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    Vudo To Go Error Reading this Disc Fix

    If you are getting an error reading your disc, you may need to apply an update to Intel Rapid Storage Technology. My computer didn't have such a thing on the list of installed programs, but installing the software on my PC fixed the issue I was having with vudu to go.

    IRST 12.5 Download

    I know LocN already posted this, but it's in page 14 of a 19 page thread, and likely difficult to find for new users. I hope someone can sticky this, so people don't have to read through 14 pages to find it.

    #2
    Re: Vudo To Go Error Reading this Disc Fix

    Just for clarification, were you getting the error for all discs or just some of them?

    Comment


      #3
      Re: Vudo To Go Error Reading this Disc Fix

      All of them. This fixed the error completely.

      Comment


        #4
        Re: Vudo To Go Error Reading this Disc Fix

        I'm not totally clear on how to do this...it only works on Intel machines, right? The one that I have access to won't let me install it.

        Comment


          #5
          Re: Vudo To Go Error Reading this Disc Fix

          I also need help with this. Some of my discs won't identify and customer service refuses to help. They simply gave me this link or told me to go to Wal-mart. Unfortunately, the closest Wal-mart is an hour away, and last time I was there nobody I asked even knew what the heck Vudu is.

          When I try to run the program it gives me this error. This program has ended prematurely because of the following error: this platform is not supported. I have 64bit Windows 7, which the file claims to support. I even tried downloading two different files. I downloaded this one, and a newer version as well. Here is the log if anyone knows how to read it. It's super long. I tried using the spoiler BBcode but it didn't work, so sorry for the brick wall.


          2014:06:20 07:01:02:822:
          2014:06:20 07:01:02:825: >>> Log start
          2014:06:20 07:01:02:827: Single-instance mutex has been obtained
          2014:06:20 07:01:02:830: Core version: 2.5.28
          2014:06:20 07:01:02:832: Setup version: 2.0.42.0
          2014:06:20 07:01:02:835: Command line: "C:\Users\Cidien\Downloads\rst\SetupRST.exe"
          2014:06:20 07:01:02:837: OS data: 6-1-1-1 64-bit
          2014:06:20 07:01:02:839: System up time: 847 sec
          2014:06:20 07:01:02:843: Reboot pending: No
          2014:06:20 07:01:02:846: Current UI language: 0409
          2014:06:20 07:01:02:874: Language folder: C:\Users\Cidien\AppData\Local\Temp\IIFEF1F.tmp
          2014:06:20 07:01:03:025: Found C:\Users\Cidien\AppData\Local\Temp\IIFEF1F.tmp\ar-SA\IntelCommon.dll. Lang 0401. Rank 0
          2014:06:20 07:01:03:125: Found C:\Users\Cidien\AppData\Local\Temp\IIFEF1F.tmp\cs-CZ\IntelCommon.dll. Lang 0405. Rank 0
          2014:06:20 07:01:03:175: Found C:\Users\Cidien\AppData\Local\Temp\IIFEF1F.tmp\da-DK\IntelCommon.dll. Lang 0406. Rank 0
          2014:06:20 07:01:03:233: Found C:\Users\Cidien\AppData\Local\Temp\IIFEF1F.tmp\de-DE\IntelCommon.dll. Lang 0407. Rank 0
          2014:06:20 07:01:03:292: Found C:\Users\Cidien\AppData\Local\Temp\IIFEF1F.tmp\el-GR\IntelCommon.dll. Lang 0408. Rank 0
          2014:06:20 07:01:03:401: Found C:\Users\Cidien\AppData\Local\Temp\IIFEF1F.tmp\en-US\IntelCommon.dll. Lang 0409. Rank 3
          2014:06:20 07:01:03:457: Found C:\Users\Cidien\AppData\Local\Temp\IIFEF1F.tmp\es-ES\IntelCommon.dll. Lang 0C0A. Rank 0
          2014:06:20 07:01:03:481: Found C:\Users\Cidien\AppData\Local\Temp\IIFEF1F.tmp\fi-FI\IntelCommon.dll. Lang 040B. Rank 0
          2014:06:20 07:01:03:522: Found C:\Users\Cidien\AppData\Local\Temp\IIFEF1F.tmp\fr-FR\IntelCommon.dll. Lang 040C. Rank 0
          2014:06:20 07:01:03:610: Found C:\Users\Cidien\AppData\Local\Temp\IIFEF1F.tmp\he-IL\IntelCommon.dll. Lang 040D. Rank 0
          2014:06:20 07:01:03:647: Found C:\Users\Cidien\AppData\Local\Temp\IIFEF1F.tmp\hu-HU\IntelCommon.dll. Lang 040E. Rank 0
          2014:06:20 07:01:03:708: Found C:\Users\Cidien\AppData\Local\Temp\IIFEF1F.tmp\it-IT\IntelCommon.dll. Lang 0410. Rank 0
          2014:06:20 07:01:03:746: Found C:\Users\Cidien\AppData\Local\Temp\IIFEF1F.tmp\ja-JP\IntelCommon.dll. Lang 0411. Rank 0
          2014:06:20 07:01:03:817: Found C:\Users\Cidien\AppData\Local\Temp\IIFEF1F.tmp\ko-KR\IntelCommon.dll. Lang 0412. Rank 0
          2014:06:20 07:01:03:967: Found C:\Users\Cidien\AppData\Local\Temp\IIFEF1F.tmp\nb-NO\IntelCommon.dll. Lang 0414. Rank 0
          2014:06:20 07:01:04:001: Found C:\Users\Cidien\AppData\Local\Temp\IIFEF1F.tmp\nl-NL\IntelCommon.dll. Lang 0413. Rank 0
          2014:06:20 07:01:04:034: Found C:\Users\Cidien\AppData\Local\Temp\IIFEF1F.tmp\pl-PL\IntelCommon.dll. Lang 0415. Rank 0
          2014:06:20 07:01:04:067: Found C:\Users\Cidien\AppData\Local\Temp\IIFEF1F.tmp\pt-BR\IntelCommon.dll. Lang 0416. Rank 0
          2014:06:20 07:01:04:159: Found C:\Users\Cidien\AppData\Local\Temp\IIFEF1F.tmp\pt-PT\IntelCommon.dll. Lang 0816. Rank 0
          2014:06:20 07:01:04:326: Found C:\Users\Cidien\AppData\Local\Temp\IIFEF1F.tmp\ru-RU\IntelCommon.dll. Lang 0419. Rank 0
          2014:06:20 07:01:04:483: Found C:\Users\Cidien\AppData\Local\Temp\IIFEF1F.tmp\sv-SE\IntelCommon.dll. Lang 041D. Rank 0
          2014:06:20 07:01:04:567: Found C:\Users\Cidien\AppData\Local\Temp\IIFEF1F.tmp\th-TH\IntelCommon.dll. Lang 041E. Rank 0
          2014:06:20 07:01:04:626: Found C:\Users\Cidien\AppData\Local\Temp\IIFEF1F.tmp\tr-TR\IntelCommon.dll. Lang 041F. Rank 0
          2014:06:20 07:01:04:667: Found C:\Users\Cidien\AppData\Local\Temp\IIFEF1F.tmp\zh-CN\IntelCommon.dll. Lang 0804. Rank 0
          2014:06:20 07:01:04:690: Found C:\Users\Cidien\AppData\Local\Temp\IIFEF1F.tmp\zh-TW\IntelCommon.dll. Lang 0404. Rank 0
          2014:06:20 07:01:04:704: Loading language 0409
          2014:06:20 07:01:04:750: Setup mode: Installation
          2014:06:20 07:01:04:753: Looking for OS: 6.1 6.2
          2014:06:20 07:01:04:755: OS check passed
          2014:06:20 07:01:04:757: .NET version check passed
          2014:06:20 07:01:04:759: Resolving driver source
          2014:06:20 07:01:04:785: Using embedded driver(s). Temp source is 'C:\Users\Cidien\AppData\Local\Temp\IIFF6AE.tmp'
          2014:06:20 07:01:04:998: Using folder 'C:\Users\Cidien\AppData\Local\Temp\IIFF6AE.tmp' as the driver source
          2014:06:20 07:01:05:000: Scanning all active devices
          2014:06:20 07:01:05:102: Scanning x32\iaAHCIC.inf (Name: AHCI32, Version: 12.9.0.1001)
          2014:06:20 07:01:05:107: No section match
          2014:06:20 07:01:05:112: MUP OS bits: 0x92A8
          2014:06:20 07:01:05:118: Scanning x32\iaStorAC.inf (Name: RAID32, Version: 12.9.0.1001)
          2014:06:20 07:01:05:121: No section match
          2014:06:20 07:01:05:125: MUP OS bits: 0x92A8
          2014:06:20 07:01:05:130: Scanning x64\iaAHCIC.inf (Name: AHCI64, Version: 12.9.0.1001)
          2014:06:20 07:01:05:134: Section with the best match: INTEL.NTamd64.5.2
          2014:06:20 07:01:05:137: Device: PCI\VEN_8086&DEV_3B29&CC_0106 (Intel(R) 5 Series 4 Port SATA AHCI Controller)
          2014:06:20 07:01:05:141: Device: PCI\VEN_8086&DEV_3B2F&CC_0106 (Intel(R) 5 Series 6 Port SATA AHCI Controller)
          2014:06:20 07:01:05:145: Device: PCI\VEN_8086&DEV_3B22&CC_0106 (Intel(R) 5 Series/3400 Series SATA AHCI Controller)
          2014:06:20 07:01:05:148: Device: PCI\VEN_8086&DEV_1C02&CC_0106 (Intel(R) Desktop/Workstation/Server Express Chipset SATA AHCI Controller)
          2014:06:20 07:01:05:150: Device: PCI\VEN_8086&DEV_1C03&CC_0106 (Intel(R) Mobile Express Chipset SATA AHCI Controller)
          2014:06:20 07:01:05:152: Device: PCI\VEN_8086&DEV_1D02&CC_0106 (Intel(R) C600 Series Chipset SATA AHCI Controller)
          2014:06:20 07:01:05:154: Device: PCI\VEN_8086&DEV_1E02&CC_0106 (Intel(R) 7 Series/C216 Chipset Family SATA AHCI Controller)
          2014:06:20 07:01:05:157: Device: PCI\VEN_8086&DEV_1E03&CC_0106 (Intel(R) 7 Series Chipset Family SATA AHCI Controller)
          2014:06:20 07:01:05:159: Device: PCI\VEN_8086&DEV_8C02&CC_0106 (Intel(R) 8 Series/C220 Chipset Family SATA AHCI Controller)
          2014:06:20 07:01:05:161: Device: PCI\VEN_8086&DEV_8C03&CC_0106 (Intel(R) 8 Series Chipset Family SATA AHCI Controller)
          2014:06:20 07:01:05:163: Device: PCI\VEN_8086&DEV_9C02&CC_0106 (Intel(R) 8 Series/C220 Chipset Family SATA AHCI Controller)
          2014:06:20 07:01:05:165: Device: PCI\VEN_8086&DEV_9C03&CC_0106 (Intel(R) 8 Series Chipset Family SATA AHCI Controller)
          2014:06:20 07:01:05:167: MUP OS bits: 0x36D50
          2014:06:20 07:01:05:170: Scanning x64\iaStorAC.inf (Name: RAID64, Version: 12.9.0.1001)
          2014:06:20 07:01:05:172: Section with the best match: INTEL.NTamd64.5.2
          2014:06:20 07:01:05:174: Device: PCI\VEN_8086&DEV_2822&CC_0104 (Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller)
          2014:06:20 07:01:05:176: Device: PCI\VEN_8086&DEV_282A&CC_0104 (Intel(R) Mobile Express Chipset SATA RAID Controller)
          2014:06:20 07:01:05:178: MUP OS bits: 0x36D50
          2014:06:20 07:01:05:181: E Win32 exception occurred!!
          2014:06:20 07:01:05:183: Error code: 0x4E24 (20004)
          2014:06:20 07:01:05:185: Error text: ''
          2014:06:20 07:01:05:187: Extended error text: 'Error in device matching'
          2014:06:20 07:01:05:190: Debug info: 'Setup.cpp (229)'
          2014:06:20 07:01:05:234: Showing dialog: FINISH
          2014:06:20 07:01:11:541: Dumping properties (25 total)
          2014:06:20 07:01:11:544: RST_SERVICE=1
          2014:06:20 07:01:11:546: RST_UI=1
          2014:06:20 07:01:11:548: RST_TRAY=1
          2014:06:20 07:01:11:550: IIF_HASICC=0
          2014:06:20 07:01:11:553: IIF_LOGFOLDER=C:\Users\Cidien\Intel\Logs
          2014:06:20 07:01:11:555: IIF_SETUPVERSION=2.0.42.0
          2014:06:20 07:01:11:557: IIF_PACKAGEVERSION=12.9.0.1001
          2014:06:20 07:01:11:559: IIF_SETUPPATH=C:\Users\Cidien\Downloads\rst
          2014:06:20 07:01:11:562: IIF_CACHELOC=C:\ProgramData\Intel\Package Cache\{409CB30E-E457-4008-9B1A-ED1B9EA21140}
          2014:06:20 07:01:11:564: IIF_OS=6.1
          2014:06:20 07:01:11:566: IIF_OSSERVICEPACK=1
          2014:06:20 07:01:11:568: IIF_IS64=1
          2014:06:20 07:01:11:571: IIF_NET20=1
          2014:06:20 07:01:11:573: IIF_NET30=1
          2014:06:20 07:01:11:575: IIF_NET35=1
          2014:06:20 07:01:11:578: IIF_NET40CLIENT=1
          2014:06:20 07:01:11:580: IIF_NET40FULL=1
          2014:06:20 07:01:11:582: IIF_NET45CLIENT=1
          2014:06:20 07:01:11:584: IIF_NET45FULL=1
          2014:06:20 07:01:11:587: IIF_ICCINSTALLEDPATH=C:\Program Files (x86)\Intel\Intel Control Center
          2014:06:20 07:01:11:589: IIF_INSTALLFOLDER=C:\Program Files\Intel\Intel(R) Rapid Storage Technology
          2014:06:20 07:01:11:591: IIF_LANGCOUNTRY=en-US
          2014:06:20 07:01:11:594: IIF_RESOURCEFOLDER=C:\Users\Cidien\AppData\Local\T emp\IIFEF1F.tmp
          2014:06:20 07:01:11:596: IIF_SETUPMODE=INSTALL
          2014:06:20 07:01:11:598: IIF_EXITCODE=20004
          2014:06:20 07:01:11:600: Exit code (command line): 1603
          2014:06:20 07:01:11:602: >>> Log End
          2014:06:20 07:01:37:331:
          2014:06:20 07:01:37:336: >>> Log start
          2014:06:20 07:01:37:340: Single-instance mutex has been obtained
          2014:06:20 07:01:37:342: Core version: 2.5.28
          2014:06:20 07:01:37:344: Setup version: 2.0.42.0
          2014:06:20 07:01:37:347: Command line: "C:\Users\Cidien\Downloads\rst\SetupRST.exe"
          2014:06:20 07:01:37:349: OS data: 6-1-1-1 64-bit
          2014:06:20 07:01:37:352: System up time: 882 sec
          2014:06:20 07:01:37:354: Reboot pending: No
          2014:06:20 07:01:37:356: Current UI language: 0409
          2014:06:20 07:01:37:359: Language folder: C:\Users\Cidien\AppData\Local\Temp\IIF75FA.tmp
          2014:06:20 07:01:37:386: Found C:\Users\Cidien\AppData\Local\Temp\IIF75FA.tmp\ar-SA\IntelCommon.dll. Lang 0401. Rank 0
          2014:06:20 07:01:37:449: Found C:\Users\Cidien\AppData\Local\Temp\IIF75FA.tmp\cs-CZ\IntelCommon.dll. Lang 0405. Rank 0
          2014:06:20 07:01:37:464: Found C:\Users\Cidien\AppData\Local\Temp\IIF75FA.tmp\da-DK\IntelCommon.dll. Lang 0406. Rank 0
          2014:06:20 07:01:37:481: Found C:\Users\Cidien\AppData\Local\Temp\IIF75FA.tmp\de-DE\IntelCommon.dll. Lang 0407. Rank 0
          2014:06:20 07:01:37:506: Found C:\Users\Cidien\AppData\Local\Temp\IIF75FA.tmp\el-GR\IntelCommon.dll. Lang 0408. Rank 0
          2014:06:20 07:01:37:547: Found C:\Users\Cidien\AppData\Local\Temp\IIF75FA.tmp\en-US\IntelCommon.dll. Lang 0409. Rank 3
          2014:06:20 07:01:37:589: Found C:\Users\Cidien\AppData\Local\Temp\IIF75FA.tmp\es-ES\IntelCommon.dll. Lang 0C0A. Rank 0
          2014:06:20 07:01:37:606: Found C:\Users\Cidien\AppData\Local\Temp\IIF75FA.tmp\fi-FI\IntelCommon.dll. Lang 040B. Rank 0
          2014:06:20 07:01:37:631: Found C:\Users\Cidien\AppData\Local\Temp\IIF75FA.tmp\fr-FR\IntelCommon.dll. Lang 040C. Rank 0
          2014:06:20 07:01:37:657: Found C:\Users\Cidien\AppData\Local\Temp\IIF75FA.tmp\he-IL\IntelCommon.dll. Lang 040D. Rank 0
          2014:06:20 07:01:37:682: Found C:\Users\Cidien\AppData\Local\Temp\IIF75FA.tmp\hu-HU\IntelCommon.dll. Lang 040E. Rank 0
          2014:06:20 07:01:37:697: Found C:\Users\Cidien\AppData\Local\Temp\IIF75FA.tmp\it-IT\IntelCommon.dll. Lang 0410. Rank 0
          2014:06:20 07:01:37:722: Found C:\Users\Cidien\AppData\Local\Temp\IIF75FA.tmp\ja-JP\IntelCommon.dll. Lang 0411. Rank 0
          2014:06:20 07:01:37:747: Found C:\Users\Cidien\AppData\Local\Temp\IIF75FA.tmp\ko-KR\IntelCommon.dll. Lang 0412. Rank 0
          2014:06:20 07:01:37:772: Found C:\Users\Cidien\AppData\Local\Temp\IIF75FA.tmp\nb-NO\IntelCommon.dll. Lang 0414. Rank 0
          2014:06:20 07:01:37:798: Found C:\Users\Cidien\AppData\Local\Temp\IIF75FA.tmp\nl-NL\IntelCommon.dll. Lang 0413. Rank 0
          2014:06:20 07:01:37:832: Found C:\Users\Cidien\AppData\Local\Temp\IIF75FA.tmp\pl-PL\IntelCommon.dll. Lang 0415. Rank 0
          2014:06:20 07:01:37:867: Found C:\Users\Cidien\AppData\Local\Temp\IIF75FA.tmp\pt-BR\IntelCommon.dll. Lang 0416. Rank 0
          2014:06:20 07:01:37:892: Found C:\Users\Cidien\AppData\Local\Temp\IIF75FA.tmp\pt-PT\IntelCommon.dll. Lang 0816. Rank 0
          2014:06:20 07:01:37:917: Found C:\Users\Cidien\AppData\Local\Temp\IIF75FA.tmp\ru-RU\IntelCommon.dll. Lang 0419. Rank 0
          2014:06:20 07:01:37:939: Found C:\Users\Cidien\AppData\Local\Temp\IIF75FA.tmp\sv-SE\IntelCommon.dll. Lang 041D. Rank 0
          2014:06:20 07:01:37:964: Found C:\Users\Cidien\AppData\Local\Temp\IIF75FA.tmp\th-TH\IntelCommon.dll. Lang 041E. Rank 0
          2014:06:20 07:01:37:989: Found C:\Users\Cidien\AppData\Local\Temp\IIF75FA.tmp\tr-TR\IntelCommon.dll. Lang 041F. Rank 0
          2014:06:20 07:01:38:006: Found C:\Users\Cidien\AppData\Local\Temp\IIF75FA.tmp\zh-CN\IntelCommon.dll. Lang 0804. Rank 0
          2014:06:20 07:01:38:037: Found C:\Users\Cidien\AppData\Local\Temp\IIF75FA.tmp\zh-TW\IntelCommon.dll. Lang 0404. Rank 0
          2014:06:20 07:01:38:046: Loading language 0409
          2014:06:20 07:01:38:049: Setup mode: Installation
          2014:06:20 07:01:38:051: Looking for OS: 6.1 6.2
          2014:06:20 07:01:38:054: OS check passed
          2014:06:20 07:01:38:056: .NET version check passed
          2014:06:20 07:01:38:059: Resolving driver source
          2014:06:20 07:01:38:062: Using embedded driver(s). Temp source is 'C:\Users\Cidien\AppData\Local\Temp\IIF78B9.tmp'
          2014:06:20 07:01:38:196: Using folder 'C:\Users\Cidien\AppData\Local\Temp\IIF78B9.tmp' as the driver source
          2014:06:20 07:01:38:198: Scanning all active devices
          2014:06:20 07:01:38:221: Scanning x32\iaAHCIC.inf (Name: AHCI32, Version: 12.9.0.1001)
          2014:06:20 07:01:38:224: No section match
          2014:06:20 07:01:38:226: MUP OS bits: 0x92A8
          2014:06:20 07:01:38:229: Scanning x32\iaStorAC.inf (Name: RAID32, Version: 12.9.0.1001)
          2014:06:20 07:01:38:232: No section match
          2014:06:20 07:01:38:234: MUP OS bits: 0x92A8
          2014:06:20 07:01:38:237: Scanning x64\iaAHCIC.inf (Name: AHCI64, Version: 12.9.0.1001)
          2014:06:20 07:01:38:240: Section with the best match: INTEL.NTamd64.5.2
          2014:06:20 07:01:38:242: Device: PCI\VEN_8086&DEV_3B29&CC_0106 (Intel(R) 5 Series 4 Port SATA AHCI Controller)
          2014:06:20 07:01:38:244: Device: PCI\VEN_8086&DEV_3B2F&CC_0106 (Intel(R) 5 Series 6 Port SATA AHCI Controller)
          2014:06:20 07:01:38:247: Device: PCI\VEN_8086&DEV_3B22&CC_0106 (Intel(R) 5 Series/3400 Series SATA AHCI Controller)
          2014:06:20 07:01:38:249: Device: PCI\VEN_8086&DEV_1C02&CC_0106 (Intel(R) Desktop/Workstation/Server Express Chipset SATA AHCI Controller)
          2014:06:20 07:01:38:251: Device: PCI\VEN_8086&DEV_1C03&CC_0106 (Intel(R) Mobile Express Chipset SATA AHCI Controller)
          2014:06:20 07:01:38:254: Device: PCI\VEN_8086&DEV_1D02&CC_0106 (Intel(R) C600 Series Chipset SATA AHCI Controller)
          2014:06:20 07:01:38:256: Device: PCI\VEN_8086&DEV_1E02&CC_0106 (Intel(R) 7 Series/C216 Chipset Family SATA AHCI Controller)
          2014:06:20 07:01:38:258: Device: PCI\VEN_8086&DEV_1E03&CC_0106 (Intel(R) 7 Series Chipset Family SATA AHCI Controller)
          2014:06:20 07:01:38:261: Device: PCI\VEN_8086&DEV_8C02&CC_0106 (Intel(R) 8 Series/C220 Chipset Family SATA AHCI Controller)
          2014:06:20 07:01:38:263: Device: PCI\VEN_8086&DEV_8C03&CC_0106 (Intel(R) 8 Series Chipset Family SATA AHCI Controller)
          2014:06:20 07:01:38:265: Device: PCI\VEN_8086&DEV_9C02&CC_0106 (Intel(R) 8 Series/C220 Chipset Family SATA AHCI Controller)
          2014:06:20 07:01:38:268: Device: PCI\VEN_8086&DEV_9C03&CC_0106 (Intel(R) 8 Series Chipset Family SATA AHCI Controller)
          2014:06:20 07:01:38:270: MUP OS bits: 0x36D50
          2014:06:20 07:01:38:273: Scanning x64\iaStorAC.inf (Name: RAID64, Version: 12.9.0.1001)
          2014:06:20 07:01:38:275: Section with the best match: INTEL.NTamd64.5.2
          2014:06:20 07:01:38:278: Device: PCI\VEN_8086&DEV_2822&CC_0104 (Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller)
          2014:06:20 07:01:38:280: Device: PCI\VEN_8086&DEV_282A&CC_0104 (Intel(R) Mobile Express Chipset SATA RAID Controller)
          2014:06:20 07:01:38:282: MUP OS bits: 0x36D50
          2014:06:20 07:01:38:285: E Win32 exception occurred!!
          2014:06:20 07:01:38:287: Error code: 0x4E24 (20004)
          2014:06:20 07:01:38:289: Error text: ''
          2014:06:20 07:01:38:292: Extended error text: 'Error in device matching'
          2014:06:20 07:01:38:294: Debug info: 'Setup.cpp (229)'
          2014:06:20 07:01:38:302: Showing dialog: FINISH
          2014:06:20 07:01:41:671: Dumping properties (25 total)
          2014:06:20 07:01:41:674: RST_SERVICE=1
          2014:06:20 07:01:41:676: RST_UI=1
          2014:06:20 07:01:41:678: RST_TRAY=1
          2014:06:20 07:01:41:681: IIF_HASICC=0
          2014:06:20 07:01:41:683: IIF_LOGFOLDER=C:\Users\Cidien\Intel\Logs
          2014:06:20 07:01:41:686: IIF_SETUPVERSION=2.0.42.0
          2014:06:20 07:01:41:688: IIF_PACKAGEVERSION=12.9.0.1001
          2014:06:20 07:01:41:691: IIF_SETUPPATH=C:\Users\Cidien\Downloads\rst
          2014:06:20 07:01:41:693: IIF_CACHELOC=C:\ProgramData\Intel\Package Cache\{409CB30E-E457-4008-9B1A-ED1B9EA21140}
          2014:06:20 07:01:41:695: IIF_OS=6.1
          2014:06:20 07:01:41:697: IIF_OSSERVICEPACK=1
          2014:06:20 07:01:41:700: IIF_IS64=1
          2014:06:20 07:01:41:702: IIF_NET20=1
          2014:06:20 07:01:41:705: IIF_NET30=1
          2014:06:20 07:01:41:707: IIF_NET35=1
          2014:06:20 07:01:41:709: IIF_NET40CLIENT=1
          2014:06:20 07:01:41:712: IIF_NET40FULL=1
          2014:06:20 07:01:41:714: IIF_NET45CLIENT=1
          2014:06:20 07:01:41:716: IIF_NET45FULL=1
          2014:06:20 07:01:41:719: IIF_ICCINSTALLEDPATH=C:\Program Files (x86)\Intel\Intel Control Center
          2014:06:20 07:01:41:721: IIF_INSTALLFOLDER=C:\Program Files\Intel\Intel(R) Rapid Storage Technology
          2014:06:20 07:01:41:729: IIF_LANGCOUNTRY=en-US
          2014:06:20 07:01:41:732: IIF_RESOURCEFOLDER=C:\Users\Cidien\AppData\Local\T emp\IIF75FA.tmp
          2014:06:20 07:01:41:734: IIF_SETUPMODE=INSTALL
          2014:06:20 07:01:41:736: IIF_EXITCODE=20004
          2014:06:20 07:01:41:739: Exit code (command line): 1603
          2014:06:20 07:01:41:742: >>> Log End
          2014:06:20 07:03:17:980:
          2014:06:20 07:03:17:984: >>> Log start
          2014:06:20 07:03:18:122: Single-instance mutex has been obtained
          2014:06:20 07:03:18:126: Core version: 2.5.9
          2014:06:20 07:03:18:130: Setup version: 2.0.34.0
          2014:06:20 07:03:18:134: Command line: "C:\Users\Cidien\Downloads\SetupRST.exe"
          2014:06:20 07:03:18:138: OS data: 6-1-1-1 64-bit
          2014:06:20 07:03:18:142: System up time: 982 sec
          2014:06:20 07:03:18:146: Reboot pending: No
          2014:06:20 07:03:18:150: Current UI language: 0409
          2014:06:20 07:03:18:164: Language folder: C:\Users\Cidien\AppData\Local\Temp\IIFFFB2.tmp
          2014:06:20 07:03:18:229: Found C:\Users\Cidien\AppData\Local\Temp\IIFFFB2.tmp\ar-SA\IntelCommon.dll. Lang 0401. Rank 0
          2014:06:20 07:03:18:293: Found C:\Users\Cidien\AppData\Local\Temp\IIFFFB2.tmp\cs-CZ\IntelCommon.dll. Lang 0405. Rank 0
          2014:06:20 07:03:18:385: Found C:\Users\Cidien\AppData\Local\Temp\IIFFFB2.tmp\da-DK\IntelCommon.dll. Lang 0406. Rank 0
          2014:06:20 07:03:18:474: Found C:\Users\Cidien\AppData\Local\Temp\IIFFFB2.tmp\de-DE\IntelCommon.dll. Lang 0407. Rank 0
          2014:06:20 07:03:18:567: Found C:\Users\Cidien\AppData\Local\Temp\IIFFFB2.tmp\el-GR\IntelCommon.dll. Lang 0408. Rank 0
          2014:06:20 07:03:18:621: Found C:\Users\Cidien\AppData\Local\Temp\IIFFFB2.tmp\en-US\IntelCommon.dll. Lang 0409. Rank 3
          2014:06:20 07:03:18:650: Found C:\Users\Cidien\AppData\Local\Temp\IIFFFB2.tmp\es-ES\IntelCommon.dll. Lang 0C0A. Rank 0
          2014:06:20 07:03:18:849: Found C:\Users\Cidien\AppData\Local\Temp\IIFFFB2.tmp\fi-FI\IntelCommon.dll. Lang 040B. Rank 0
          2014:06:20 07:03:18:890: Found C:\Users\Cidien\AppData\Local\Temp\IIFFFB2.tmp\fr-FR\IntelCommon.dll. Lang 040C. Rank 0
          2014:06:20 07:03:18:916: Found C:\Users\Cidien\AppData\Local\Temp\IIFFFB2.tmp\he-IL\IntelCommon.dll. Lang 040D. Rank 0
          2014:06:20 07:03:18:941: Found C:\Users\Cidien\AppData\Local\Temp\IIFFFB2.tmp\hu-HU\IntelCommon.dll. Lang 040E. Rank 0
          2014:06:20 07:03:18:957: Found C:\Users\Cidien\AppData\Local\Temp\IIFFFB2.tmp\it-IT\IntelCommon.dll. Lang 0410. Rank 0
          2014:06:20 07:03:18:988: Found C:\Users\Cidien\AppData\Local\Temp\IIFFFB2.tmp\ja-JP\IntelCommon.dll. Lang 0411. Rank 0
          2014:06:20 07:03:19:049: Found C:\Users\Cidien\AppData\Local\Temp\IIFFFB2.tmp\ko-KR\IntelCommon.dll. Lang 0412. Rank 0
          2014:06:20 07:03:19:082: Found C:\Users\Cidien\AppData\Local\Temp\IIFFFB2.tmp\nb-NO\IntelCommon.dll. Lang 0414. Rank 0
          2014:06:20 07:03:19:107: Found C:\Users\Cidien\AppData\Local\Temp\IIFFFB2.tmp\nl-NL\IntelCommon.dll. Lang 0413. Rank 0
          2014:06:20 07:03:19:140: Found C:\Users\Cidien\AppData\Local\Temp\IIFFFB2.tmp\pl-PL\IntelCommon.dll. Lang 0415. Rank 0
          2014:06:20 07:03:19:165: Found C:\Users\Cidien\AppData\Local\Temp\IIFFFB2.tmp\pt-BR\IntelCommon.dll. Lang 0416. Rank 0
          2014:06:20 07:03:19:191: Found C:\Users\Cidien\AppData\Local\Temp\IIFFFB2.tmp\pt-PT\IntelCommon.dll. Lang 0816. Rank 0
          2014:06:20 07:03:19:215: Found C:\Users\Cidien\AppData\Local\Temp\IIFFFB2.tmp\ru-RU\IntelCommon.dll. Lang 0419. Rank 0
          2014:06:20 07:03:19:237: Found C:\Users\Cidien\AppData\Local\Temp\IIFFFB2.tmp\sv-SE\IntelCommon.dll. Lang 041D. Rank 0
          2014:06:20 07:03:19:262: Found C:\Users\Cidien\AppData\Local\Temp\IIFFFB2.tmp\th-TH\IntelCommon.dll. Lang 041E. Rank 0
          2014:06:20 07:03:19:340: Found C:\Users\Cidien\AppData\Local\Temp\IIFFFB2.tmp\tr-TR\IntelCommon.dll. Lang 041F. Rank 0
          2014:06:20 07:03:19:373: Found C:\Users\Cidien\AppData\Local\Temp\IIFFFB2.tmp\zh-CN\IntelCommon.dll. Lang 0804. Rank 0
          2014:06:20 07:03:19:396: Found C:\Users\Cidien\AppData\Local\Temp\IIFFFB2.tmp\zh-TW\IntelCommon.dll. Lang 0404. Rank 0
          2014:06:20 07:03:19:408: Loading language 0409
          2014:06:20 07:03:19:412: Setup mode: Installation
          2014:06:20 07:03:19:415: Looking for OS: 6.1 6.2
          2014:06:20 07:03:19:418: OS check passed
          2014:06:20 07:03:19:421: .NET version check passed
          2014:06:20 07:03:19:424: Resolving driver source
          2014:06:20 07:03:19:428: Using embedded driver(s). Temp source is 'C:\Users\Cidien\AppData\Local\Temp\IIF4A2.tmp'
          2014:06:20 07:03:19:658: Using folder 'C:\Users\Cidien\AppData\Local\Temp\IIF4A2.tmp' as the driver source
          2014:06:20 07:03:19:661: Scanning all active devices
          2014:06:20 07:03:19:691: Scanning x32\iaAHCIC.inf (Name: AHCI32, Version: 12.5.0.1066)
          2014:06:20 07:03:19:695: No section match
          2014:06:20 07:03:19:698: MUP OS bits: 0x92A8
          2014:06:20 07:03:19:701: Scanning x32\iaStorAC.inf (Name: RAID32, Version: 12.5.0.1066)
          2014:06:20 07:03:19:704: No section match
          2014:06:20 07:03:19:707: MUP OS bits: 0x92A8
          2014:06:20 07:03:19:710: Scanning x64\iaAHCIC.inf (Name: AHCI64, Version: 12.5.0.1066)
          2014:06:20 07:03:19:713: Section with the best match: INTEL.NTamd64.5.2
          2014:06:20 07:03:19:716: Device: PCI\VEN_8086&DEV_3B29&CC_0106 (Intel(R) 5 Series 4 Port SATA AHCI Controller)
          2014:06:20 07:03:19:718: Device: PCI\VEN_8086&DEV_3B2F&CC_0106 (Intel(R) 5 Series 6 Port SATA AHCI Controller)
          2014:06:20 07:03:19:721: Device: PCI\VEN_8086&DEV_3B22&CC_0106 (Intel(R) 5 Series/3400 Series SATA AHCI Controller)
          2014:06:20 07:03:19:724: Device: PCI\VEN_8086&DEV_1C02&CC_0106 (Intel(R) Desktop/Workstation/Server Express Chipset SATA AHCI Controller)
          2014:06:20 07:03:19:727: Device: PCI\VEN_8086&DEV_1C03&CC_0106 (Intel(R) Mobile Express Chipset SATA AHCI Controller)
          2014:06:20 07:03:19:729: Device: PCI\VEN_8086&DEV_1D02&CC_0106 (Intel(R) C600 Series Chipset SATA AHCI Controller)
          2014:06:20 07:03:19:731: Device: PCI\VEN_8086&DEV_1E02&CC_0106 (Intel(R) 7 Series/C216 Chipset Family SATA AHCI Controller)
          2014:06:20 07:03:19:734: Device: PCI\VEN_8086&DEV_1E03&CC_0106 (Intel(R) 7 Series Chipset Family SATA AHCI Controller)
          2014:06:20 07:03:19:736: Device: PCI\VEN_8086&DEV_8C02&CC_0106 (Intel(R) 8 Series/C220 Chipset Family SATA AHCI Controller)
          2014:06:20 07:03:19:739: Device: PCI\VEN_8086&DEV_8C03&CC_0106 (Intel(R) 8 Series Chipset Family SATA AHCI Controller)
          2014:06:20 07:03:19:741: Device: PCI\VEN_8086&DEV_9C02&CC_0106 (Intel(R) 8 Series/C220 Chipset Family SATA AHCI Controller)
          2014:06:20 07:03:19:743: Device: PCI\VEN_8086&DEV_9C03&CC_0106 (Intel(R) 8 Series Chipset Family SATA AHCI Controller)
          2014:06:20 07:03:19:746: MUP OS bits: 0x36D50
          2014:06:20 07:03:19:749: Scanning x64\iaStorAC.inf (Name: RAID64, Version: 12.5.0.1066)
          2014:06:20 07:03:19:751: Section with the best match: INTEL.NTamd64.5.2
          2014:06:20 07:03:19:753: Device: PCI\VEN_8086&DEV_2822&CC_0104 (Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller)
          2014:06:20 07:03:19:756: Device: PCI\VEN_8086&DEV_282A&CC_0104 (Intel(R) Mobile Express Chipset SATA RAID Controller)
          2014:06:20 07:03:19:758: MUP OS bits: 0x36D50
          2014:06:20 07:03:19:760: E Win32 exception occurred!!
          2014:06:20 07:03:19:763: Error code: 0x4E24 (20004)
          2014:06:20 07:03:19:765: Error text: ''
          2014:06:20 07:03:19:767: Extended error text: 'Error in device matching'
          2014:06:20 07:03:19:770: Debug info: 'Setup.cpp (156)'
          2014:06:20 07:03:19:777: Showing dialog: FINISH
          2014:06:20 07:03:27:111: Dumping properties (22 total)
          2014:06:20 07:03:27:114: RST_SERVICE=1
          2014:06:20 07:03:27:116: RST_UI=1
          2014:06:20 07:03:27:119: RST_TRAY=1
          2014:06:20 07:03:27:121: IIF_HASICC=0
          2014:06:20 07:03:27:124: IIF_LOGFOLDER=C:\Users\Cidien\Intel\Logs
          2014:06:20 07:03:27:126: IIF_SETUPVERSION=2.0.34.0
          2014:06:20 07:03:27:129: IIF_PACKAGEVERSION=12.5.0.1066
          2014:06:20 07:03:27:131: IIF_SETUPPATH=C:\Users\Cidien\Downloads
          2014:06:20 07:03:27:134: IIF_CACHELOC=C:\ProgramData\Intel\Package Cache\{409CB30E-E457-4008-9B1A-ED1B9EA21140}
          2014:06:20 07:03:27:136: IIF_OS=6.1
          2014:06:20 07:03:27:138: IIF_OSSERVICEPACK=1
          2014:06:20 07:03:27:141: IIF_IS64=1
          2014:06:20 07:03:27:143: IIF_NET20=1
          2014:06:20 07:03:27:146: IIF_NET30=1
          2014:06:20 07:03:27:148: IIF_NET35=1
          2014:06:20 07:03:27:151: IIF_NET40CLIENT=1
          2014:06:20 07:03:27:153: IIF_NET40FULL=1
          2014:06:20 07:03:27:155: IIF_NET45CLIENT=1
          2014:06:20 07:03:27:158: IIF_NET45FULL=1
          2014:06:20 07:03:27:160: IIF_ICCINSTALLEDPATH=C:\Program Files (x86)\Intel\Intel Control Center
          2014:06:20 07:03:27:162: IIF_INSTALLFOLDER=C:\Program Files\Intel\Intel(R) Rapid Storage Technology
          2014:06:20 07:03:27:165: IIF_SETUPMODE=INSTALL
          2014:06:20 07:03:27:167: Exit code: 1603
          2014:06:20 07:03:27:170: >>> Log End
          2014:06:20 07:06:04:968:
          2014:06:20 07:06:04:972: >>> Log start
          2014:06:20 07:06:04:975: Single-instance mutex has been obtained
          2014:06:20 07:06:04:978: Core version: 2.5.28
          2014:06:20 07:06:04:980: Setup version: 2.0.42.0
          2014:06:20 07:06:04:983: Command line: "C:\Users\Cidien\Downloads\rst\SetupRST.exe"
          2014:06:20 07:06:04:986: OS data: 6-1-1-1 64-bit
          2014:06:20 07:06:04:989: System up time: 1149 sec
          2014:06:20 07:06:04:992: Reboot pending: No
          2014:06:20 07:06:04:994: Current UI language: 0409
          2014:06:20 07:06:04:998: Language folder: C:\Users\Cidien\AppData\Local\Temp\IIF8B6D.tmp
          2014:06:20 07:06:05:021: Found C:\Users\Cidien\AppData\Local\Temp\IIF8B6D.tmp\ar-SA\IntelCommon.dll. Lang 0401. Rank 0
          2014:06:20 07:06:05:091: Found C:\Users\Cidien\AppData\Local\Temp\IIF8B6D.tmp\cs-CZ\IntelCommon.dll. Lang 0405. Rank 0
          2014:06:20 07:06:05:170: Found C:\Users\Cidien\AppData\Local\Temp\IIF8B6D.tmp\da-DK\IntelCommon.dll. Lang 0406. Rank 0
          2014:06:20 07:06:05:241: Found C:\Users\Cidien\AppData\Local\Temp\IIF8B6D.tmp\de-DE\IntelCommon.dll. Lang 0407. Rank 0
          2014:06:20 07:06:05:293: Found C:\Users\Cidien\AppData\Local\Temp\IIF8B6D.tmp\el-GR\IntelCommon.dll. Lang 0408. Rank 0
          2014:06:20 07:06:05:361: Found C:\Users\Cidien\AppData\Local\Temp\IIF8B6D.tmp\en-US\IntelCommon.dll. Lang 0409. Rank 3
          2014:06:20 07:06:05:463: Found C:\Users\Cidien\AppData\Local\Temp\IIF8B6D.tmp\es-ES\IntelCommon.dll. Lang 0C0A. Rank 0
          2014:06:20 07:06:05:490: Found C:\Users\Cidien\AppData\Local\Temp\IIF8B6D.tmp\fi-FI\IntelCommon.dll. Lang 040B. Rank 0
          2014:06:20 07:06:05:541: Found C:\Users\Cidien\AppData\Local\Temp\IIF8B6D.tmp\fr-FR\IntelCommon.dll. Lang 040C. Rank 0
          2014:06:20 07:06:05:555: Found C:\Users\Cidien\AppData\Local\Temp\IIF8B6D.tmp\he-IL\IntelCommon.dll. Lang 040D. Rank 0
          2014:06:20 07:06:05:568: Found C:\Users\Cidien\AppData\Local\Temp\IIF8B6D.tmp\hu-HU\IntelCommon.dll. Lang 040E. Rank 0
          2014:06:20 07:06:05:582: Found C:\Users\Cidien\AppData\Local\Temp\IIF8B6D.tmp\it-IT\IntelCommon.dll. Lang 0410. Rank 0
          2014:06:20 07:06:05:598: Found C:\Users\Cidien\AppData\Local\Temp\IIF8B6D.tmp\ja-JP\IntelCommon.dll. Lang 0411. Rank 0
          2014:06:20 07:06:05:610: Found C:\Users\Cidien\AppData\Local\Temp\IIF8B6D.tmp\ko-KR\IntelCommon.dll. Lang 0412. Rank 0
          2014:06:20 07:06:05:623: Found C:\Users\Cidien\AppData\Local\Temp\IIF8B6D.tmp\nb-NO\IntelCommon.dll. Lang 0414. Rank 0
          2014:06:20 07:06:05:636: Found C:\Users\Cidien\AppData\Local\Temp\IIF8B6D.tmp\nl-NL\IntelCommon.dll. Lang 0413. Rank 0
          2014:06:20 07:06:05:651: Found C:\Users\Cidien\AppData\Local\Temp\IIF8B6D.tmp\pl-PL\IntelCommon.dll. Lang 0415. Rank 0
          2014:06:20 07:06:05:665: Found C:\Users\Cidien\AppData\Local\Temp\IIF8B6D.tmp\pt-BR\IntelCommon.dll. Lang 0416. Rank 0
          2014:06:20 07:06:05:680: Found C:\Users\Cidien\AppData\Local\Temp\IIF8B6D.tmp\pt-PT\IntelCommon.dll. Lang 0816. Rank 0
          2014:06:20 07:06:05:695: Found C:\Users\Cidien\AppData\Local\Temp\IIF8B6D.tmp\ru-RU\IntelCommon.dll. Lang 0419. Rank 0
          2014:06:20 07:06:05:715: Found C:\Users\Cidien\AppData\Local\Temp\IIF8B6D.tmp\sv-SE\IntelCommon.dll. Lang 041D. Rank 0
          2014:06:20 07:06:05:729: Found C:\Users\Cidien\AppData\Local\Temp\IIF8B6D.tmp\th-TH\IntelCommon.dll. Lang 041E. Rank 0
          2014:06:20 07:06:05:745: Found C:\Users\Cidien\AppData\Local\Temp\IIF8B6D.tmp\tr-TR\IntelCommon.dll. Lang 041F. Rank 0
          2014:06:20 07:06:05:758: Found C:\Users\Cidien\AppData\Local\Temp\IIF8B6D.tmp\zh-CN\IntelCommon.dll. Lang 0804. Rank 0
          2014:06:20 07:06:05:770: Found C:\Users\Cidien\AppData\Local\Temp\IIF8B6D.tmp\zh-TW\IntelCommon.dll. Lang 0404. Rank 0
          2014:06:20 07:06:05:779: Loading language 0409
          2014:06:20 07:06:05:782: Setup mode: Installation
          2014:06:20 07:06:05:784: Looking for OS: 6.1 6.2
          2014:06:20 07:06:05:786: OS check passed
          2014:06:20 07:06:05:789: .NET version check passed
          2014:06:20 07:06:05:791: Resolving driver source
          2014:06:20 07:06:05:794: Using embedded driver(s). Temp source is 'C:\Users\Cidien\AppData\Local\Temp\IIF8E89.tmp'
          2014:06:20 07:06:05:884: Using folder 'C:\Users\Cidien\AppData\Local\Temp\IIF8E89.tmp' as the driver source
          2014:06:20 07:06:05:886: Scanning all active devices
          2014:06:20 07:06:05:909: Scanning x32\iaAHCIC.inf (Name: AHCI32, Version: 12.9.0.1001)
          2014:06:20 07:06:05:912: No section match
          2014:06:20 07:06:05:914: MUP OS bits: 0x92A8
          2014:06:20 07:06:05:917: Scanning x32\iaStorAC.inf (Name: RAID32, Version: 12.9.0.1001)
          2014:06:20 07:06:05:920: No section match
          2014:06:20 07:06:05:922: MUP OS bits: 0x92A8
          2014:06:20 07:06:05:925: Scanning x64\iaAHCIC.inf (Name: AHCI64, Version: 12.9.0.1001)
          2014:06:20 07:06:05:928: Section with the best match: INTEL.NTamd64.5.2
          2014:06:20 07:06:05:930: Device: PCI\VEN_8086&DEV_3B29&CC_0106 (Intel(R) 5 Series 4 Port SATA AHCI Controller)
          2014:06:20 07:06:05:932: Device: PCI\VEN_8086&DEV_3B2F&CC_0106 (Intel(R) 5 Series 6 Port SATA AHCI Controller)
          2014:06:20 07:06:05:935: Device: PCI\VEN_8086&DEV_3B22&CC_0106 (Intel(R) 5 Series/3400 Series SATA AHCI Controller)
          2014:06:20 07:06:05:937: Device: PCI\VEN_8086&DEV_1C02&CC_0106 (Intel(R) Desktop/Workstation/Server Express Chipset SATA AHCI Controller)
          2014:06:20 07:06:05:940: Device: PCI\VEN_8086&DEV_1C03&CC_0106 (Intel(R) Mobile Express Chipset SATA AHCI Controller)
          2014:06:20 07:06:05:942: Device: PCI\VEN_8086&DEV_1D02&CC_0106 (Intel(R) C600 Series Chipset SATA AHCI Controller)
          2014:06:20 07:06:05:944: Device: PCI\VEN_8086&DEV_1E02&CC_0106 (Intel(R) 7 Series/C216 Chipset Family SATA AHCI Controller)
          2014:06:20 07:06:05:947: Device: PCI\VEN_8086&DEV_1E03&CC_0106 (Intel(R) 7 Series Chipset Family SATA AHCI Controller)
          2014:06:20 07:06:05:949: Device: PCI\VEN_8086&DEV_8C02&CC_0106 (Intel(R) 8 Series/C220 Chipset Family SATA AHCI Controller)
          2014:06:20 07:06:05:952: Device: PCI\VEN_8086&DEV_8C03&CC_0106 (Intel(R) 8 Series Chipset Family SATA AHCI Controller)
          2014:06:20 07:06:05:954: Device: PCI\VEN_8086&DEV_9C02&CC_0106 (Intel(R) 8 Series/C220 Chipset Family SATA AHCI Controller)
          2014:06:20 07:06:05:956: Device: PCI\VEN_8086&DEV_9C03&CC_0106 (Intel(R) 8 Series Chipset Family SATA AHCI Controller)
          2014:06:20 07:06:05:959: MUP OS bits: 0x36D50
          2014:06:20 07:06:05:962: Scanning x64\iaStorAC.inf (Name: RAID64, Version: 12.9.0.1001)
          2014:06:20 07:06:05:965: Section with the best match: INTEL.NTamd64.5.2
          2014:06:20 07:06:05:968: Device: PCI\VEN_8086&DEV_2822&CC_0104 (Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller)
          2014:06:20 07:06:05:970: Device: PCI\VEN_8086&DEV_282A&CC_0104 (Intel(R) Mobile Express Chipset SATA RAID Controller)
          2014:06:20 07:06:05:973: MUP OS bits: 0x36D50
          2014:06:20 07:06:05:976: E Win32 exception occurred!!
          2014:06:20 07:06:05:978: Error code: 0x4E24 (20004)
          2014:06:20 07:06:05:981: Error text: ''
          2014:06:20 07:06:05:984: Extended error text: 'Error in device matching'
          2014:06:20 07:06:05:987: Debug info: 'Setup.cpp (229)'
          2014:06:20 07:06:05:995: Showing dialog: FINISH
          2014:06:20 07:06:35:524: Dumping properties (25 total)
          2014:06:20 07:06:35:527: RST_SERVICE=1
          2014:06:20 07:06:35:529: RST_UI=1
          2014:06:20 07:06:35:532: RST_TRAY=1
          2014:06:20 07:06:35:534: IIF_HASICC=0
          2014:06:20 07:06:35:537: IIF_LOGFOLDER=C:\Users\Cidien\Intel\Logs
          2014:06:20 07:06:35:539: IIF_SETUPVERSION=2.0.42.0
          2014:06:20 07:06:35:542: IIF_PACKAGEVERSION=12.9.0.1001
          2014:06:20 07:06:35:544: IIF_SETUPPATH=C:\Users\Cidien\Downloads\rst
          2014:06:20 07:06:35:546: IIF_CACHELOC=C:\ProgramData\Intel\Package Cache\{409CB30E-E457-4008-9B1A-ED1B9EA21140}
          2014:06:20 07:06:35:549: IIF_OS=6.1
          2014:06:20 07:06:35:551: IIF_OSSERVICEPACK=1
          2014:06:20 07:06:35:554: IIF_IS64=1
          2014:06:20 07:06:35:556: IIF_NET20=1
          2014:06:20 07:06:35:558: IIF_NET30=1
          2014:06:20 07:06:35:561: IIF_NET35=1
          2014:06:20 07:06:35:563: IIF_NET40CLIENT=1
          2014:06:20 07:06:35:566: IIF_NET40FULL=1
          2014:06:20 07:06:35:568: IIF_NET45CLIENT=1
          2014:06:20 07:06:35:570: IIF_NET45FULL=1
          2014:06:20 07:06:35:573: IIF_ICCINSTALLEDPATH=C:\Program Files (x86)\Intel\Intel Control Center
          2014:06:20 07:06:35:575: IIF_INSTALLFOLDER=C:\Program Files\Intel\Intel(R) Rapid Storage Technology
          2014:06:20 07:06:35:578: IIF_LANGCOUNTRY=en-US
          2014:06:20 07:06:35:580: IIF_RESOURCEFOLDER=C:\Users\Cidien\AppData\Local\T emp\IIF8B6D.tmp
          2014:06:20 07:06:35:582: IIF_SETUPMODE=INSTALL
          2014:06:20 07:06:35:585: IIF_EXITCODE=20004
          2014:06:20 07:06:35:587: Exit code (command line): 1603
          2014:06:20 07:06:35:590: >>> Log End
          2014:06:20 07:06:41:027:
          2014:06:20 07:06:41:032: >>> Log start
          2014:06:20 07:06:41:036: Single-instance mutex has been obtained
          2014:06:20 07:06:41:040: Core version: 2.5.28
          2014:06:20 07:06:41:044: Setup version: 2.0.42.0
          2014:06:20 07:06:41:047: Command line: "C:\Users\Cidien\Downloads\rst\SetupRST.exe"
          2014:06:20 07:06:41:051: OS data: 6-1-1-1 64-bit
          2014:06:20 07:06:41:055: System up time: 1185 sec
          2014:06:20 07:06:41:059: Reboot pending: No
          2014:06:20 07:06:41:062: Current UI language: 0409
          2014:06:20 07:06:41:067: Language folder: C:\Users\Cidien\AppData\Local\Temp\IIF1850.tmp
          2014:06:20 07:06:41:087: Found C:\Users\Cidien\AppData\Local\Temp\IIF1850.tmp\ar-SA\IntelCommon.dll. Lang 0401. Rank 0
          2014:06:20 07:06:41:124: Found C:\Users\Cidien\AppData\Local\Temp\IIF1850.tmp\cs-CZ\IntelCommon.dll. Lang 0405. Rank 0
          2014:06:20 07:06:41:140: Found C:\Users\Cidien\AppData\Local\Temp\IIF1850.tmp\da-DK\IntelCommon.dll. Lang 0406. Rank 0
          2014:06:20 07:06:41:162: Found C:\Users\Cidien\AppData\Local\Temp\IIF1850.tmp\de-DE\IntelCommon.dll. Lang 0407. Rank 0
          2014:06:20 07:06:41:229: Found C:\Users\Cidien\AppData\Local\Temp\IIF1850.tmp\el-GR\IntelCommon.dll. Lang 0408. Rank 0
          2014:06:20 07:06:41:263: Found C:\Users\Cidien\AppData\Local\Temp\IIF1850.tmp\en-US\IntelCommon.dll. Lang 0409. Rank 3
          2014:06:20 07:06:41:282: Found C:\Users\Cidien\AppData\Local\Temp\IIF1850.tmp\es-ES\IntelCommon.dll. Lang 0C0A. Rank 0
          2014:06:20 07:06:41:299: Found C:\Users\Cidien\AppData\Local\Temp\IIF1850.tmp\fi-FI\IntelCommon.dll. Lang 040B. Rank 0
          2014:06:20 07:06:41:324: Found C:\Users\Cidien\AppData\Local\Temp\IIF1850.tmp\fr-FR\IntelCommon.dll. Lang 040C. Rank 0
          2014:06:20 07:06:41:340: Found C:\Users\Cidien\AppData\Local\Temp\IIF1850.tmp\he-IL\IntelCommon.dll. Lang 040D. Rank 0
          2014:06:20 07:06:41:357: Found C:\Users\Cidien\AppData\Local\Temp\IIF1850.tmp\hu-HU\IntelCommon.dll. Lang 040E. Rank 0
          2014:06:20 07:06:41:372: Found C:\Users\Cidien\AppData\Local\Temp\IIF1850.tmp\it-IT\IntelCommon.dll. Lang 0410. Rank 0
          2014:06:20 07:06:41:389: Found C:\Users\Cidien\AppData\Local\Temp\IIF1850.tmp\ja-JP\IntelCommon.dll. Lang 0411. Rank 0
          2014:06:20 07:06:41:415: Found C:\Users\Cidien\AppData\Local\Temp\IIF1850.tmp\ko-KR\IntelCommon.dll. Lang 0412. Rank 0
          2014:06:20 07:06:41:449: Found C:\Users\Cidien\AppData\Local\Temp\IIF1850.tmp\nb-NO\IntelCommon.dll. Lang 0414. Rank 0
          2014:06:20 07:06:41:474: Found C:\Users\Cidien\AppData\Local\Temp\IIF1850.tmp\nl-NL\IntelCommon.dll. Lang 0413. Rank 0
          2014:06:20 07:06:41:508: Found C:\Users\Cidien\AppData\Local\Temp\IIF1850.tmp\pl-PL\IntelCommon.dll. Lang 0415. Rank 0
          2014:06:20 07:06:41:546: Found C:\Users\Cidien\AppData\Local\Temp\IIF1850.tmp\pt-BR\IntelCommon.dll. Lang 0416. Rank 0
          2014:06:20 07:06:41:582: Found C:\Users\Cidien\AppData\Local\Temp\IIF1850.tmp\pt-PT\IntelCommon.dll. Lang 0816. Rank 0
          2014:06:20 07:06:41:618: Found C:\Users\Cidien\AppData\Local\Temp\IIF1850.tmp\ru-RU\IntelCommon.dll. Lang 0419. Rank 0
          2014:06:20 07:06:41:658: Found C:\Users\Cidien\AppData\Local\Temp\IIF1850.tmp\sv-SE\IntelCommon.dll. Lang 041D. Rank 0
          2014:06:20 07:06:41:683: Found C:\Users\Cidien\AppData\Local\Temp\IIF1850.tmp\th-TH\IntelCommon.dll. Lang 041E. Rank 0
          2014:06:20 07:06:41:708: Found C:\Users\Cidien\AppData\Local\Temp\IIF1850.tmp\tr-TR\IntelCommon.dll. Lang 041F. Rank 0
          2014:06:20 07:06:41:733: Found C:\Users\Cidien\AppData\Local\Temp\IIF1850.tmp\zh-CN\IntelCommon.dll. Lang 0804. Rank 0
          2014:06:20 07:06:41:766: Found C:\Users\Cidien\AppData\Local\Temp\IIF1850.tmp\zh-TW\IntelCommon.dll. Lang 0404. Rank 0
          2014:06:20 07:06:41:776: Loading language 0409
          2014:06:20 07:06:41:779: Setup mode: Installation
          2014:06:20 07:06:41:781: Looking for OS: 6.1 6.2
          2014:06:20 07:06:41:783: OS check passed
          2014:06:20 07:06:41:786: .NET version check passed
          2014:06:20 07:06:41:788: Resolving driver source
          2014:06:20 07:06:41:792: Using embedded driver(s). Temp source is 'C:\Users\Cidien\AppData\Local\Temp\IIF1B1F.tmp'
          2014:06:20 07:06:42:059: Using folder 'C:\Users\Cidien\AppData\Local\Temp\IIF1B1F.tmp' as the driver source
          2014:06:20 07:06:42:063: Scanning all active devices
          2014:06:20 07:06:42:092: Scanning x32\iaAHCIC.inf (Name: AHCI32, Version: 12.9.0.1001)
          2014:06:20 07:06:42:095: No section match
          2014:06:20 07:06:42:097: MUP OS bits: 0x92A8
          2014:06:20 07:06:42:100: Scanning x32\iaStorAC.inf (Name: RAID32, Version: 12.9.0.1001)
          2014:06:20 07:06:42:103: No section match
          2014:06:20 07:06:42:105: MUP OS bits: 0x92A8
          2014:06:20 07:06:42:109: Scanning x64\iaAHCIC.inf (Name: AHCI64, Version: 12.9.0.1001)
          2014:06:20 07:06:42:111: Section with the best match: INTEL.NTamd64.5.2
          2014:06:20 07:06:42:114: Device: PCI\VEN_8086&DEV_3B29&CC_0106 (Intel(R) 5 Series 4 Port SATA AHCI Controller)
          2014:06:20 07:06:42:116: Device: PCI\VEN_8086&DEV_3B2F&CC_0106 (Intel(R) 5 Series 6 Port SATA AHCI Controller)
          2014:06:20 07:06:42:119: Device: PCI\VEN_8086&DEV_3B22&CC_0106 (Intel(R) 5 Series/3400 Series SATA AHCI Controller)
          2014:06:20 07:06:42:121: Device: PCI\VEN_8086&DEV_1C02&CC_0106 (Intel(R) Desktop/Workstation/Server Express Chipset SATA AHCI Controller)
          2014:06:20 07:06:42:123: Device: PCI\VEN_8086&DEV_1C03&CC_0106 (Intel(R) Mobile Express Chipset SATA AHCI Controller)
          2014:06:20 07:06:42:126: Device: PCI\VEN_8086&DEV_1D02&CC_0106 (Intel(R) C600 Series Chipset SATA AHCI Controller)
          2014:06:20 07:06:42:128: Device: PCI\VEN_8086&DEV_1E02&CC_0106 (Intel(R) 7 Series/C216 Chipset Family SATA AHCI Controller)
          2014:06:20 07:06:42:131: Device: PCI\VEN_8086&DEV_1E03&CC_0106 (Intel(R) 7 Series Chipset Family SATA AHCI Controller)
          2014:06:20 07:06:42:133: Device: PCI\VEN_8086&DEV_8C02&CC_0106 (Intel(R) 8 Series/C220 Chipset Family SATA AHCI Controller)
          2014:06:20 07:06:42:136: Device: PCI\VEN_8086&DEV_8C03&CC_0106 (Intel(R) 8 Series Chipset Family SATA AHCI Controller)
          2014:06:20 07:06:42:138: Device: PCI\VEN_8086&DEV_9C02&CC_0106 (Intel(R) 8 Series/C220 Chipset Family SATA AHCI Controller)
          2014:06:20 07:06:42:141: Device: PCI\VEN_8086&DEV_9C03&CC_0106 (Intel(R) 8 Series Chipset Family SATA AHCI Controller)
          2014:06:20 07:06:42:143: MUP OS bits: 0x36D50
          2014:06:20 07:06:42:146: Scanning x64\iaStorAC.inf (Name: RAID64, Version: 12.9.0.1001)
          2014:06:20 07:06:42:148: Section with the best match: INTEL.NTamd64.5.2
          2014:06:20 07:06:42:151: Device: PCI\VEN_8086&DEV_2822&CC_0104 (Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller)
          2014:06:20 07:06:42:153: Device: PCI\VEN_8086&DEV_282A&CC_0104 (Intel(R) Mobile Express Chipset SATA RAID Controller)
          2014:06:20 07:06:42:156: MUP OS bits: 0x36D50
          2014:06:20 07:06:42:158: E Win32 exception occurred!!
          2014:06:20 07:06:42:161: Error code: 0x4E24 (20004)
          2014:06:20 07:06:42:163: Error text: ''
          2014:06:20 07:06:42:166: Extended error text: 'Error in device matching'
          2014:06:20 07:06:42:168: Debug info: 'Setup.cpp (229)'
          2014:06:20 07:06:42:176: Showing dialog: FINISH

          Comment


            #6
            Re: Vudo To Go Error Reading this Disc Fix

            Originally posted by cidien View Post
            I also need help with this. Some of my discs won't identify and customer service refuses to help. They simply gave me this link or told me to go to Wal-mart. Unfortunately, the closest Wal-mart is an hour away, and last time I was there nobody I asked even knew what the heck Vudu is.

            When I try to run the program it gives me this error. This program has ended prematurely because of the following error: this platform is not supported. I have 64bit Windows 7, which the file claims to support. I even tried downloading two different files. I downloaded this one, and a newer version as well. Here is the log if anyone knows how to read it. It's super long. I tried using the spoiler BBcode but it didn't work, so sorry for the brick wall.
            Hi,

            Many discs give errors that are due to the inherent nature of the program or the database it reads from. If you can get some discs to read, then I don't think you actually have a problem, you are just like the rest of us.

            Comment


              #7
              Re: Vudo To Go Error Reading this Disc Fix

              Originally posted by cidien View Post
              I also need help with this. Some of my discs won't identify and customer service refuses to help. They simply gave me this link or told me to go to Wal-mart. Unfortunately, the closest Wal-mart is an hour away, and last time I was there nobody I asked even knew what the heck Vudu is.

              When I try to run the program it gives me this error. This program has ended prematurely because of the following error: this platform is not supported. I have 64bit Windows 7, which the file claims to support. I even tried downloading two different files. I downloaded this one, and a newer version as well. Here is the log if anyone knows how to read it. It's super long. I tried using the spoiler BBcode but it didn't work, so sorry for the brick wall.
              Your log suggests you attempted to install the Intel RST driver linked in the OP, but your chipset doesn't need it; even Intel chipsets may not need it. (Edit: It appears this driver is only needed on certain Intel chipsets with built-in RAID or possibly RAID/SATA controllers.)

              Also, you said some discs won't scan; but the OP said all discs failed, more consistent with a driver issue. As Grey Ghost said, it's very common that some discs won't scan; that's not a driver issue and is probably why in-store D2D still exists. (Did you talk to anyone in your Walmart's photo lab, or look for another Walmart?)
              Last edited by RBBrittain; 06-20-2014, 02:13 PM. Reason: Expand

              Comment


                #8
                Re: Vudo To Go Error Reading this Disc Fix

                Originally posted by RBBrittain View Post
                Your log suggests you attempted to install the Intel RST driver linked in the OP, but your chipset doesn't need it; even Intel chipsets may not need it. (Edit: It appears this driver is only needed on certain Intel chipsets with built-in RAID or possibly RAID/SATA controllers.)

                Also, you said some discs won't scan; but the OP said all discs failed, more consistent with a driver issue. As Grey Ghost said, it's very common that some discs won't scan; that's not a driver issue and is probably why in-store D2D still exists. (Did you talk to anyone in your Walmart's photo lab, or look for another Walmart?)
                I tried to install it because Vudu's customer support told me to. I can't take my discs to Wal-mart. The closest one is almost an hours drive away, and nobody there even knows what Vudu is. I find it annoying that, after taking pictures and talking with customer service for a week, that their response is to install something I don't need or to take my discs to a store with no training. They might have more people bringing discs in if they simply advertised a tiny bit and actually trained people to know what they're doing. It's like Wal-mart just doesn't give a crap about Vudu. =/ After all the money I've sunk into it, I'm going to be really sad if another company like Amazon ends up "winning" the digital war simply because Wal-mart didn't try very hard.

                Anyway, thanks for the help.

                Comment


                  #9
                  Re: Vudo To Go Error Reading this Disc Fix

                  Originally posted by cidien View Post
                  I tried to install it because Vudu's customer support told me to. I can't take my discs to Wal-mart. The closest one is almost an hours drive away, and nobody there even knows what Vudu is. I find it annoying that, after taking pictures and talking with customer service for a week, that their response is to install something I don't need or to take my discs to a store with no training. They might have more people bringing discs in if they simply advertised a tiny bit and actually trained people to know what they're doing. It's like Wal-mart just doesn't give a crap about Vudu. =/ After all the money I've sunk into it, I'm going to be really sad if another company like Amazon ends up "winning" the digital war simply because Wal-mart didn't try very hard.

                  Anyway, thanks for the help.
                  Just because you know how far it is to your closest Walmart -- and you don't have lots of Walmarts near you, as I do in Arkansas -- does not mean others don't exist, even assuming they're farther away. It's well-known that different Walmarts have different levels of familiarity with Vudu D2D. Perhaps you should use the store locator on Walmart.com to find another one you can drive to that might know something about Vudu D2D?

                  Also, you keep saying "nobody there even knows what Vudu is", but you do not say who you asked in that Walmart. Walmart cashiers & stockers are not likely to know what the photo lab, where Vudu D2D is supposed to be done, can do. Did you ask the photo lab about Vudu D2D?

                  Comment


                    #10
                    Re: Vudo To Go Error Reading this Disc Fix

                    Updating the drivers didn't do it for me unfortunately.

                    Comment


                      #11
                      Re: Vudo To Go Error Reading this Disc Fix

                      Originally posted by RBBrittain View Post
                      Just because you know how far it is to your closest Walmart -- and you don't have lots of Walmarts near you, as I do in Arkansas -- does not mean others don't exist, even assuming they're farther away. It's well-known that different Walmarts have different levels of familiarity with Vudu D2D. Perhaps you should use the store locator on Walmart.com to find another one you can drive to that might know something about Vudu D2D?

                      Also, you keep saying "nobody there even knows what Vudu is", but you do not say who you asked in that Walmart. Walmart cashiers & stockers are not likely to know what the photo lab, where Vudu D2D is supposed to be done, can do. Did you ask the photo lab about Vudu D2D?
                      I know where nearly every Wal-mart in the state is. They're far enough away that it's ridiculous to ask me to drive to them. It would be cheaper to just re-buy the movies at full price on Vudu. The Wal-mart I do go to would be too far to drive as well, except I go to that town for other reasons than a silly disc to digital redemption.

                      Yes, I asked the photo lab. I also asked a couple people who work back in electronics. I still think that it's pretty silly that I've already proven that I own the Blu-rays, but that they tell me to go to Wal-mart anyway. I was hoping for a little better customer service than that. It is what it is I guess. Not that huge of a deal.

                      Comment


                        #12
                        Re: Vudo To Go Error Reading this Disc Fix

                        I think the best solution available to you might be to call Walmart corporate and complain about this store being unable to do disc-to-digital, and then maybe the next time you're in that area they'll have been retrained.

                        Comment


                          #13
                          Re: Vudo To Go Error Reading this Disc Fix

                          When I've had disc errors, I've found two things that help:

                          1.) If it is a two-sided disc, try the other side. I've had at least a couple dozen instances where it gave an error recognizing one side of a disc but recognized the flip side just fine.
                          2.) If it is a two-disc set, try putting in the special features disc. On at least a dozen occasions Vudu would not recognize the movie disc, but when I tried putting in the special features disc it recognized it as the movie.

                          Comment


                            #14
                            Re: Vudo To Go Error Reading this Disc Fix

                            Originally posted by wiscesq View Post
                            When I've had disc errors, I've found two things that help:

                            1.) If it is a two-sided disc, try the other side. I've had at least a couple dozen instances where it gave an error recognizing one side of a disc but recognized the flip side just fine.
                            2.) If it is a two-disc set, try putting in the special features disc. On at least a dozen occasions Vudu would not recognize the movie disc, but when I tried putting in the special features disc it recognized it as the movie.
                            I can attest that this works a lot for me. I guess whoever programmed those WS/Standard did 1 and figured they were done. I have been able to get about 10 discs to read that weren't available before. Same with the multi discs. Used disc 2 in Gladiator and worked!

                            Comment


                              #15
                              Re: Vudo To Go Error Reading this Disc Fix

                              Last time I tried updating my drivers it ended with me having to reinstall windows due to an error. I'm terrified to install this driver in fear it will mess up my computer again. What happened when y'all installed it?

                              Comment

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