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Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Has anyone ever been contacted "as soon as the verification is complete."??

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    #1

    Has anyone ever been contacted "as soon as the verification is complete."??

    When you submit a correction/identification to disc in the Vudu-to-Go disc-to-digital you get the message below. As I've submitted corrections since the program launched and I've never been notified when/if any of the titles were fixed (and they certainly weren't added to my purchase queue).

    Just curious if anyone has ever been "contacted" as I'm not entirely convinced these submissions go anywhere or there is anyone actually looking to connect with the customer on the correction.

    Thank you!
    We are in the process of manually verifying your disc. We will contact you as soon as the verification is complete.
    For instant conversion you may take this disc to your nearest Walmart store.
    Tags: None
    #2
    Re: Has anyone ever been contacted "as soon as the verification is complete."??

    Not myself, or anyone that I'm aware of.

    Software is STILL "Beta" though...

    Comment

      #3
      Re: Has anyone ever been contacted "as soon as the verification is complete."??

      Nope. Closest I've seen is when one of the mods post in the error thread. The only manually verify disc that I know of that's been fixed is The Croods.

      Comment

        #4
        Re: Has anyone ever been contacted "as soon as the verification is complete."??

        Nope! They do not contact you.

        Comment

          #5
          Re: Has anyone ever been contacted "as soon as the verification is complete."??

          Ha, good one. How about, how many people had their titles fixed from the current 32 page errors thread OR the previous 121 page error thread?

          To be fair, my take is most of this is their vendor, so until they force their vendor (Gracenote) to make corrections (or change vendors), this ain't changing.

          Comment

            #6
            Re: Has anyone ever been contacted "as soon as the verification is complete."??

            Originally posted by pghflyer View Post
            Ha, good one. How about, how many people had their titles fixed from the current 32 page errors thread OR the previous 121 page error thread?

            To be fair, my take is most of this is their vendor, so until they force their vendor (Gracenote) to make corrections (or change vendors), this ain't changing.
            I was one of the lucky ones who had a few fixed I did manage to get my post on page 1 though.

            Comment

              #7
              Re: Has anyone ever been contacted "as soon as the verification is complete."??

              Nope, nada, never.

              Comment

                #8
                Re: Has anyone ever been contacted "as soon as the verification is complete."??

                Good to know it isn't just me but bad to know it isn't anyone. They really should change that notification to thank them but recommend the person take the title to Walmart (and not get the 10+title discount) if they want it converted instead of waiting for a never-coming notification that the title issue has been corrected.

                It is really an unnecessary, bad experience for customers that could be fixed by actually correcting whatever the gap in execution is or simply changing the language to correct expectations.

                Comment

                  #9
                  Re: Has anyone ever been contacted "as soon as the verification is complete."??

                  Originally posted by jeremymc7 View Post
                  Not myself, or anyone that I'm aware of.

                  Software is STILL "Beta" though...
                  Actually, the software left Beta months ago. That date coincides with when Vudu started offering the 50% off ten or more D2D movies in one transaction.

                  And I haven't been contacted either.

                  Comment

                    #10
                    Re: Has anyone ever been contacted "as soon as the verification is complete."??

                    Originally posted by chnandler_bong View Post
                    Actually, the software left Beta months ago. That date coincides with when Vudu started offering the 50% off ten or more D2D movies in one transaction.

                    And I haven't been contacted either.

                    Wrong. It's still in Beta. It just went from a poorly guarded private beta to a more advertised public beta. The original beta was technically open to people who got the email, but they said they were not surprised it leaked out there. Then it went to public beta which it is still currently in. It even says it on the d2d page. Top left corner. BETA

                    Don't feel too bad though. Lots of people make that mistake and think it's out of beta because they had the earlier private beta software either through the email or through a link elsewhere so they thought the 50% off announcement was an end to the Beta when really it was just announcing the public beta.

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