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Upgrading from SD to HDX

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    Upgrading from SD to HDX

    not sure if this has been posted but i saw a while back that it may be possible to upgrade our bluray movies that redeemed in SD thru flixster or here. Must of the titles are from 2011. i sent an email to flixster about this, not really expecting to hear back or them say yes.

    #2
    Re: Upgrading from SD to HDX

    No. That's never been the case on Vudu. Flixster would have to do that. There were discussions about that on here but they were deleted when Vudu wanted to keep things on topic about their website and software.

    Contact Flixster about getting your movies upgraded. It's very hit and miss when them though.

    Vudu has always made it pretty clear that they have no control over what happens on Flixster (or the other sites) and that they do not upgrade from SD to HDX. If you redeemed through Vudu you may be able to get an upgrade by opening a support ticket and sending them pics as proof that you redeemed from a blu ray but it gave you SD. That only applies if you redeemed a UV code. Not if you D2D'd a blu ray for an SD copy that's now HDX.

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      #3
      Re: Upgrading from SD to HDX

      Originally posted by madmod20061 View Post
      No. That's never been the case on Vudu. Flixster would have to do that. There were discussions about that on here but they were deleted when Vudu wanted to keep things on topic about their website and software.

      Contact Flixster about getting your movies upgraded. It's very hit and miss when them though.

      Vudu has always made it pretty clear that they have no control over what happens on Flixster (or the other sites) and that they do not upgrade from SD to HDX. If you redeemed through Vudu you may be able to get an upgrade by opening a support ticket and sending them pics as proof that you redeemed from a blu ray but it gave you SD. That only applies if you redeemed a UV code. Not if you D2D'd a blu ray for an SD copy that's now HDX.
      really, it is a fight with the studios. I went to the mats with WB concerning my HP-DH#2 being in SD even though I owned the bluray. They cried uncle after I held their feet to the fire for about a week.

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        #4
        Re: Upgrading from SD to HDX

        Hi Chris,

        Currently there is no way to upgrade SD titles to HD. We apologize for the inconvenience. Thanks for your feedback. We'll keep this in mind for future releases.

        Holly

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