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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Veronica Mars 'snafu' gives UV a black eye

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    #16
    Re: Veronica Mars 'snafu' gives UV a black eye

    Agreed, UV providers need to ensure their signup and redemption process is as simple as possible, and Vudu is a great example of that.

    From any point of entry, such as D2D, purchasing or renting, or UV code entry, 1. Sign up (or in) for a free Vudu Account 2. Create a new UV account (or enter existing if not already linked) 3. Enjoy your 5 free movies instantly plus whatever other transaction you wanted originally

    That is pretty simple. And all the providers need to follow suit if they haven't already. Whatever the naysayers are complaining about, that is just as simple as Disney Movies Anywhere, which is the closest system to UV (iTunes by itelf doesn't count since it is a closed system).

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      #17
      Re: Veronica Mars 'snafu' gives UV a black eye

      Originally posted by diamond204 View Post
      Agreed, UV providers need to ensure their signup and redemption process is as simple as possible, and Vudu is a great example of that.

      From any point of entry, such as D2D, purchasing or renting, or UV code entry, 1. Sign up (or in) for a free Vudu Account 2. Create a new UV account (or enter existing if not already linked) 3. Enjoy your 5 free movies instantly plus whatever other transaction you wanted originally

      That is pretty simple. And all the providers need to follow suit if they haven't already. Whatever the naysayers are complaining about, that is just as simple as Disney Movies Anywhere, which is the closest system to UV (iTunes by itelf doesn't count since it is a closed system).
      What you are suggesting would give Vudu preferential treatment, and that would be bad. The main theme of UV is choice, and having a "preferred" provider would not sit will with folks at the other services. The providers, imo, should be competing on price and features outside of redeeming movies.

      The fact is, the UV website should be the main portal for redemptions (and maybe even D2D). They store the licenses, so it only makes sense that they should redeem said licenses. This would greatly cut down on confusion and new users would have a much easier time getting into UV.

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        #18
        Re: Veronica Mars 'snafu' gives UV a black eye

        Originally posted by BlakkMajik3000 View Post
        What you are suggesting would give Vudu preferential treatment, and that would be bad. The main theme of UV is choice, and having a "preferred" provider would not sit will with folks at the other services. The providers, imo, should be competing on price and features outside of redeeming movies.

        The fact is, the UV website should be the main portal for redemptions (and maybe even D2D). They store the licenses, so it only makes sense that they should redeem said licenses. This would greatly cut down on confusion and new users would have a much easier time getting into UV.
        I agree, and DECE is working on a common redemption site that should go live later this year. The sooner the better. But they need to fix their site first.

        Comment


          #19
          Re: Veronica Mars 'snafu' gives UV a black eye

          Originally posted by BlakkMajik3000 View Post
          What you are suggesting would give Vudu preferential treatment, and that would be bad. The main theme of UV is choice, and having a "preferred" provider would not sit will with folks at the other services. The providers, imo, should be competing on price and features outside of redeeming movies.

          The fact is, the UV website should be the main portal for redemptions (and maybe even D2D). They store the licenses, so it only makes sense that they should redeem said licenses. This would greatly cut down on confusion and new users would have a much easier time getting into UV.
          I'm actually not suggesting Vudu be a preferred provider, but something more along the lines that all UV providers have to follow a basic standard for signups and customer interface that is simple and does not frustrate new customers. Hopefully the new and improved UV official site will do that but we shall see.

          Comment


            #20
            Re: Veronica Mars 'snafu' gives UV a black eye

            Originally posted by diamond204 View Post
            I'm actually not suggesting Vudu be a preferred provider, but something more along the lines that all UV providers have to follow a basic standard for signups and customer interface that is simple and does not frustrate new customers. Hopefully the new and improved UV official site will do that but we shall see.
            I may have misunderstood your intent with your original post. I read it as Vudu should be the primary redemption source, whereas your recent post makes total sense.

            I agree that Vudu is a prime example of how the process should be handled. However, I would argue that a couple of the "other guys" don't have complicated sign-ups. I actually opened my UV account while trying to redeem a code for The Dark Knight Rises on Flixster. Pretty painless.

            Comment


              #21
              Re: Veronica Mars 'snafu' gives UV a black eye

              Originally posted by BlakkMajik3000 View Post
              I may have misunderstood your intent with your original post. I read it as Vudu should be the primary redemption source, whereas your recent post makes total sense.

              I agree that Vudu is a prime example of how the process should be handled. However, I would argue that a couple of the "other guys" don't have complicated sign-ups. I actually opened my UV account while trying to redeem a code for The Dark Knight Rises on Flixster. Pretty painless.
              Yes, probably a much bigger issue are codes that can only be redeemed on particular sites- that is very frustrating, esp. when a user just wants to stick with one provider.

              Comment


                #22
                Re: Veronica Mars 'snafu' gives UV a black eye

                Originally posted by diamond204 View Post
                Yes, probably a much bigger issue are codes that can only be redeemed on particular sites- that is very frustrating, esp. when a user just wants to stick with one provider.
                I agree, and it makes absolutely 0 sense. Then again, the movie industry itself is a very confusing business.

                You would think that if a provider was UV, they would have access to all the same movies as any other UV provider. And from a technical perspective, they should all be using the same APIs (redemptions, license validation, etc.), so it doesn't make any sense whatsoever that Movie A can't be redeemed on Provider B. From what I understand, this is a huge issue with TV shows.

                Comment


                  #23
                  Re: Veronica Mars 'snafu' gives UV a black eye

                  Originally posted by BlakkMajik3000 View Post
                  I agree, and it makes absolutely 0 sense. Then again, the movie industry itself is a very confusing business.

                  You would think that if a provider was UV, they would have access to all the same movies as any other UV provider. And from a technical perspective, they should all be using the same APIs (redemptions, license validation, etc.), so it doesn't make any sense whatsoever that Movie A can't be redeemed on Provider B. From what I understand, this is a huge issue with TV shows.
                  ^- .equals. monopoly


                  Current situation = competition among the providers. While we may not like it that (most don't like it) Flixster has different rights agreements than does Vudu and vice versa, the fact that each negotiate their own agreements means that one may get better pricing than another and in turn they may be able to pass along to their customers (us).

                  The common api part is a good thing. Common license agreements wouldn't be so great.

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