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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Chicago - In-Store D2D

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    Chicago - In-Store D2D

    I am completely frustrated with this. I've made it a rule that I wouldn't visit a Wal-Mart in our around Chicagoland because for the most part, their customer service stinks. I succeeded for a few years without stepping into one but recently started to because my use of VUDU. I like their $7 bins with older movies and VUDU codes.

    Anyway, I took a 10 blu-rays to the closest, biggest store, which is about 20 mins. away, pre-printed list in-hand, thinking I'd be in and out. I go to the Photo Center and they send me to Entertainment. Entertainment sends me back to Photo Center and no one knows what's going on. I drive further for about another 20 mins. to the next Walmart and they said they don't do it at all. Frustrated, I just drove home. When I got home, I called 3 other Walmart's and waiting for about 5-10 mins each store, and ringbacks, no one knows what it is.

    I finally cast my net a little wider and call the next closest store in Hammond, IN. Again, takes way too long for anyone to answer. I clearly asked if they do VUDU D2D. The lady who answered said yes. I drive almost an hour out in a ton of weekend traffic and to get there and there is no associate scheduled in the Photo Center that day and that she thought I was talking about burning photos to a disc. The person radios a manager and asks if they've heard of VUDU D2D and I could hear the person talking back and said that it sounded familiar but that they don't have the equipment anymore.

    So with a lot of time and gas/money spent, I am left back at square one.

    I would love to use the In-Home app but my computer doesn't have a blu-ray drive. It'd be redundant for me to go buy an external drive just to use an app and add my movies to my list.

    Anyone know of or had successful visits in any store in/around Chicago? Any help would be gladly appreciated.