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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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The End of the 50% Conversion Special and Unresolved Titles

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    #46
    Re: The End of the 50% Conversion Special and Unresolved Titles

    Originally posted by DanielH View Post
    We have extended the discount until 9/30/14. The website will be updated shortly with the new date.

    Comment

      #47
      Re: The End of the 50% Conversion Special and Unresolved Titles

      Originally posted by tkdkid717 View Post
      What did the update do?
      I think Dan is referring to updating the web page to include the 9/30/14 date. There has been no update as far as I know on the Vudu2Go application.

      Comment

        #48
        Re: The End of the 50% Conversion Special and Unresolved Titles

        There was an update to the software, but still certain discs cannot be scanned properly.

        Some say "There was a problem while verifying this disc" while others are simply unable to identify.

        Oh well...

        Comment

          #49
          Re: The End of the 50% Conversion Special and Unresolved Titles

          Originally posted by rtalbot View Post
          There was an update to the software, but still certain discs cannot be scanned properly.

          Some say "There was a problem while verifying this disc" while others are simply unable to identify.

          Oh well...
          The software update could have been anything -- including updating a hard-coded expiration date for the special. I seriously doubt any simple update will fix the dozens of documented scanning issues, many of which are probably related to specific hardware and/or disc pressings.

          Comment

            #50
            Re: The End of the 50% Conversion Special and Unresolved Titles

            Originally posted by RBBrittain View Post
            The software update could have been anything -- including updating a hard-coded expiration date for the special. I seriously doubt any simple update will fix the dozens of documented scanning issues, many of which are probably related to specific hardware and/or disc pressings.
            The errors we have been encountering are not related to specific hardware and/or disc pressings. Most if not all of my problem dvds WORK in CinemaNow Disc to Digital application. If CinemaNow had the 50% off promotion my collection would be done in a heartbeat.

            Comment

              #51
              Re: The End of the 50% Conversion Special and Unresolved Titles

              Originally posted by RBBrittain View Post
              The software update could have been anything -- including updating a hard-coded expiration date for the special. I seriously doubt any simple update will fix the dozens of documented scanning issues, many of which are probably related to specific hardware and/or disc pressings.
              Dozens? Try hundreds.

              Comment

                #52
                Re: The End of the 50% Conversion Special and Unresolved Titles

                Originally posted by Mad Loaf View Post
                The errors we have been encountering are not related to specific hardware and/or disc pressings. Most if not all of my problem dvds WORK in CinemaNow Disc to Digital application. If CinemaNow had the 50% off promotion my collection would be done in a heartbeat.
                Just because they work in a competing app does NOT mean Vudu's problem isn't specific hardware and/or disc pressings not being recognized. Besides, I was responding to someone who was suggesting a simple update would fix those problems; they're too complex to fix that easily (as rdodolak's reply suggests).

                Comment

                  #53
                  Re: The End of the 50% Conversion Special and Unresolved Titles

                  It's sad that it's coming to an end. I read somewhere that they might start the 50% special again in a bit. I still have a bunch of DVDs I haven't converted. I wonder if I should add them into my cart and just let them sit there until the special starts up again...

                  Comment

                    #54
                    Re: The End of the 50% Conversion Special and Unresolved Titles

                    Originally posted by RBBrittain View Post
                    Just because they work in a competing app does NOT mean Vudu's problem isn't specific hardware and/or disc pressings not being recognized. Besides, I was responding to someone who was suggesting a simple update would fix those problems; they're too complex to fix that easily (as rdodolak's reply suggests).
                    I doubt most of the errors have anything to do with specific hardware or specific disc pressings. A large majority of discs which used to give the unable to identify this disc error message now display the there was an error message. Nothing has change on my end and those issues are repeatable on multiple computers. IMHO the issue lies with Vudu and/or GraceNote and probably has to do with them being too restrictive with their software verification process. As Mad Loaf has stated, why do other programs have no issue with properly identifying those same discs?

                    Comment

                      #55
                      Re: The End of the 50% Conversion Special and Unresolved Titles

                      From their perspective, I think that was pretty smart of Vudu to wait until the 11th hour to let us know that the 50% discount would be extended. I'm wondering how many people scrambled last-minute to convert that final batch of discs before the promotion ended permanently. I for one did . . .

                      Comment

                        #56
                        Re: The End of the 50% Conversion Special and Unresolved Titles

                        Originally posted by rdodolak View Post
                        I doubt most of the errors have anything to do with specific hardware or specific disc pressings. A large majority of discs which used to give the unable to identify this disc error message now display the there was an error message. Nothing has change on my end and those issues are repeatable on multiple computers. IMHO the issue lies with Vudu and/or GraceNote and probably has to do with them being too restrictive with their software verification process. As Mad Loaf has stated, why do other programs have no issue with properly identifying those same discs?
                        What I'm saying is (a) specific disc pressings aren't recognized by the Vudu/Gracenote process, and (b) certain hardware configurations may not return the data the Vudu/Gracenote process uses to recognize the disc. Other programs work because they use a different process.

                        Comment

                          #57
                          Re: The End of the 50% Conversion Special and Unresolved Titles

                          Originally posted by cidien View Post
                          It's sad that it's coming to an end. I read somewhere that they might start the 50% special again in a bit. I still have a bunch of DVDs I haven't converted. I wonder if I should add them into my cart and just let them sit there until the special starts up again...
                          It has already been extended to 9/30; see DanielH's post earlier in the thread. They haven't updated the fine print yet.

                          Comment

                            #58
                            Re: The End of the 50% Conversion Special and Unresolved Titles

                            Originally posted by RBBrittain View Post
                            It has already been extended to 9/30; see DanielH's post earlier in the thread. They haven't updated the fine print yet.
                            However, notice the time frame is shorter this time around (only three months). I think we should all be prepared that this is likely the last extension. JMHO

                            Comment

                              #59
                              Re: The End of the 50% Conversion Special and Unresolved Titles

                              Now the question is if all these problematic titles that are being reported are going to be resolved by Sept.? Are they even being looked into? There is no indication that this is the case.

                              Comment

                                #60
                                Re: The End of the 50% Conversion Special and Unresolved Titles

                                Originally posted by RBBrittain View Post
                                It has already been extended to 9/30; see DanielH's post earlier in the thread. They haven't updated the fine print yet.
                                They *still* haven't updated the fine print. It still says "This Promotion is available from May 29, 2013 through June 30, 2014" !!!

                                Comment

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