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I can't redeem 'Heaven is for Real' on Vudu.

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    #16
    Re: I can't redeem 'Heaven is for Real' on Vudu.

    Same problem. Promo code not valid error. Code is accurate on Sony but won't transfer to vudu. Trying from vudu just gets invalid promo code message.

    Comment


      #17
      Re: I can't redeem 'Heaven is for Real' on Vudu.

      The code for Heaven is for Real works on the Sony site but fails upon going to VuDu.
      On the vudu site Heaven is for Real comes up upon searching but the code returns as "Invalid Code"

      Thoughts?

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        #18
        Re: I can't redeem 'Heaven is for Real' on Vudu.

        Originally posted by echopulse View Post
        Why would you try to redeem from the Sony site, when you can just go straight to the vudu redeem link?
        I don't know about the person ahead of my post but that's exactly what I tried (always want to redeem at Vudu) and I get "Invalid code error". It will redeem at Sony but I don't want to redeem there so I'm waiting for Vudu to fix it.

        I am however starting to loose faith in Vudu. When I first started redeeming codes here I never had trouble and now it seems I see more and more problems. The same goes for the In home D2D. When I first started using it, it worked for the most part and now it seems 3 like steps backwards. Lastly, the in store D2D worked every time I went. Then the Photo department PC stopped working and I had to use the Kiosk in the Cell/Video/TV department. That use to work and now today it won't even work.

        So at this point I can't convert my movies or redeem codes. I must say I'm getting more and more frustrated with Vudu where before the service was excellent and the support was excellent. Now it looks like a downward spiral and I can't get any help.

        I'm asking Vudu support again will this redemption problem be fixed soon? An answer will be greatly appreciated.

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          #19
          Re: I can't redeem 'Heaven is for Real' on Vudu.

          When I try code on vudu, it says it is an invalid code. When I try through sony it accepts it and asks what service i want to use to watch it and I select vudu which then says "Promotion not found". Please fix this.

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            #20
            Re: I can't redeem 'Heaven is for Real' on Vudu.

            I have the same issue as everyone else. It would appear the codes aren't active in the Vudu database.

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              #21
              Re: I can't redeem 'Heaven is for Real' on Vudu.

              I redeemed my code through Sony's website, but it redeemed it in SD instead of HDX. Now I have to get in touch with their customer service...

              Comment


                #22
                Re: I can't redeem 'Heaven is for Real' on Vudu.

                I found a temporary solution. You can redeem the ultraviolet code thru flixster just create a account and link your ultraviolet account to it. Once you redeem the movie on flixter it will show up on vudu.

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                  #23
                  Re: I can't redeem 'Heaven is for Real' on Vudu.

                  Originally posted by Redeye00 View Post
                  I found a temporary solution. You can redeem the ultraviolet code thru flixster just create a account and link your ultraviolet account to it. Once you redeem the movie on flixter it will show up on vudu.
                  I mentioned this in another thread, but just in case anyone misses that one; I'm waiting to hear back about the invalid error message. Once they have it resolved, i'll post an update.

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                    #24
                    Re: I can't redeem 'Heaven is for Real' on Vudu.

                    Originally posted by Redeye00 View Post
                    I found a temporary solution. You can redeem the ultraviolet code thru flixster just create a account and link your ultraviolet account to it. Once you redeem the movie on flixter it will show up on vudu.
                    I was a little hesitant to do it because I only use Vudu to watch my digital copies, but it worked. Within seconds of redeeming through Flixter it showed up in my Vudu collection.

                    Comment


                      #25
                      Re: I can't redeem 'Heaven is for Real' on Vudu.

                      You should now be able to redeem "Heaven is for Real". If you have any trouble, please send me a private message.

                      Comment


                        #26
                        Re: I can't redeem 'Heaven is for Real' on Vudu.

                        Originally posted by DanielH View Post
                        You should now be able to redeem "Heaven is for Real". If you have any trouble, please send me a private message.
                        Thank you Dan, it worked.

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