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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Is at home Disc to Digital limited or effected by number of titles in your account?

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    Is at home Disc to Digital limited or effected by number of titles in your account?

    Disc to Digital, is there a limit as to how many movies you can have in account, and still use the Disc to Digital at home program?

    I currently am at about 2400 movies in my account (including Disc to Digital, UV codes and purchased titles)

    I ask because I just tried to go through my collection again hoping some of the titles had been added since my last go through. And at first I tried it on my MacBook and the program seemed to be having issues I put in Casper (1995) and it popped up as available it gave me the choice to add it in SD for $2 or HDX for $5 but when I tired clicking on either of them it did nothing also did nothing when I clicked on cancel the only way to get out of it was to click on sign out or to close the program completely. Tried with other titles and had same issues, so tried it on another computer that is used by someone else for their account, and it had been working previously for them. It was a windows 7 PC, I signed out of their account and tried it again on my account and had the same issues. Had them sign back into theirs and try it with and it was working just fine. I also tried uninstalling and reinstalling it with latest version on both my Mac and the windows PC and still nothing would work.

    Another oddity I noticed was it said I had 4 titles already added to order but it would not let me view the titles and the price for the order kept switching between $6 & $9 neither of which is the right amount for 4 titles as SD is $2 and HDX is $5 so with four titles it should be $8 if they are all 4 SD and anywhere between $11 to $20 if any or all are HDX. but again it would not let me view what the titles were.

    Because of this I thought maybe the the issue was related to the list of titles I had on my account for the In Store Disc to Digital as I had a stack of discs that were not being read so I put them on list to take into WalMart but never have made the trip to get it done. So I deleted all of the titles from that list and still no go.

    If anyone's run into this let me know, if you figured out away around it or even better how to resolve the issue.