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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Deliver Us From Evil...

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    Deliver Us From Evil...

    I am getting an error when I enter this code. Please fix this ASAP.

    #2
    Re: Deliver Us From Evil...

    Yeah, me too. I'm getting a message saying that my code is invalid.

    Comment


      #3
      Re: Deliver Us From Evil...

      Same here. This happens all the time with A Sony movie on Vudu. One will blame the other and the customer gets the shaft. It usually gets resolved after a week or so.

      Comment


        #4
        Re: Deliver Us From Evil...

        Same as the others posting here. I enter the code and it says "Invalid Code" on the Vudu site.

        So, I go to the site entered on the redemption sheet: sonypictures.com/uvredeem and it takes me to the Ultraviolet site and then I click on Redeem Code and it just says go to sites like Vudu, etc. to redeem the code where I went first (Vudu) where it didn't work anyway.

        Really frustrating some times. (2) weeks ago I purchased Houdini on Blu-ray, typed in the redemption code and it just gave me S1 E0 and I didn't get the movie at all!!! So, I had to file a support case, take pictures of my Blu-rays and the code and then wait a couple of days for the digital copy.

        Now this . . .

        Comment


          #5
          Re: Deliver Us From Evil...

          Originally posted by llibal View Post
          Same as the others posting here. I enter the code and it says "Invalid Code" on the Vudu site.

          So, I go to the site entered on the redemption sheet: sonypictures.com/uvredeem and it takes me to the Ultraviolet site and then I click on Redeem Code and it just says go to sites like Vudu, etc. to redeem the code where I went first (Vudu) where it didn't work anyway.

          Really frustrating some times. (2) weeks ago I purchased Houdini on Blu-ray, typed in the redemption code and it just gave me S1 E0 and I didn't get the movie at all!!! So, I had to file a support case, take pictures of my Blu-rays and the code and then wait a couple of days for the digital copy.

          Now this . . .
          I didn't have a problem redeeming my copy at Sony.

          http://sonypicturesstore.com/redeem.html

          Comment


            #6
            Re: Deliver Us From Evil...

            The problem is redeeming the code on Vudu (all redemption codes are coming up as invalid--I'm assuming for the HD codes) not redeeming them on another redemption provided.

            @Daniel, can you check on the status of why codes are not redeeming for this movie?


            Thanks

            Comment


              #7
              Re: Deliver Us From Evil...

              I am receiving this error too! I have 3 copies of the DVD, all are not redeeming on Vudu or UVVU...
              Hoping this is fixed soon with UV!

              Comment


                #8
                Re: Deliver Us From Evil...

                Originally posted by jgiovanni View Post
                The problem is redeeming the code on Vudu (all redemption codes are coming up as invalid--I'm assuming for the HD codes) not redeeming them on another redemption provided.

                @Daniel, can you check on the status of why codes are not redeeming for this movie?


                Thanks
                I sent out an email to check on this one last night. Just waiting to hear back

                Comment


                  #9
                  Re: Deliver Us From Evil...

                  I am getting an invalid code error when trying to redeem also.

                  Comment


                    #10
                    Re: Deliver Us From Evil...

                    Just redeem threw Sony and it will show up here.

                    Comment


                      #11
                      Re: Deliver Us From Evil...

                      Originally posted by KC48FAN View Post
                      I didn't have a problem redeeming my copy at Sony.

                      http://sonypicturesstore.com/redeem.html
                      Thanks!! That did work and the movie did show up on Vudu!

                      Except it had been so long since I had been to the Sony site, I had forgotten my password and had to have them reset it. lol

                      Thanks again!

                      Comment


                        #12
                        Re: Deliver Us From Evil...

                        I went ahead and redeemed the code at Sony's site and it now shows up in my Vudu account. Not sure what happened but at the end of the day I got what I wanted.

                        Comment


                          #13
                          Re: Deliver Us From Evil...

                          Daniel,

                          Any updates on when this title will be redeemable. I also sent you a pm about this a few days ago.


                          Thanks

                          Comment


                            #14
                            Re: Deliver Us From Evil...

                            I was having the same issue with vudu trying to redeem this title. Got the same "invalid code" message. Had to redeem on flixster and it showed up on my vudu account.

                            Comment


                              #15
                              Re: Deliver Us From Evil...

                              Seems like the codes are working for redemption now guys.

                              Comment

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