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Vudu to Go Disc to Digital Tab Only Shows a Black Screen

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    #16
    Re: Vudu to Go Disc to Digital Tab Only Shows a Black Screen

    VUDU please update this board regarding the 'blank' screen Disc to Digital issue. Based on the many posts so far, its a common thread and issue. I spent couple hundred bucks last year transferring old dvds to digital and LOVE the convenience of doing so from my computer and would continue paying for it...just send an update!.
    The local Walmart (not a supercenter) does not provide this service here in Savannah, Ga. thank you

    Comment


      #17
      Re: Vudu to Go Disc to Digital Tab Only Shows a Black Screen

      I have vista and am having this same problem. Is this problem being fixed? I think I can take my discs to my local walmart but it seems the 50% discount is only for home conversions and I just will not pay that price.

      Comment


        #18
        Re: Vudu to Go Disc to Digital Tab Only Shows a Black Screen

        I am having the same problem. I also have Windows Vista, and I'm starting to recognize that there is a pattern with Vista users and the most recent VUDU ToGo update. Seems to me this shouldn't be a "bug" issue that takes almost 3 months to fix. I have other Disc to Digital programs on my computer and they work fine. This is definitely a VUDU problem that isn't really being taken seriously. Customer Care was nice and responded quickly, but they were of no real help. Hopefully there is something in the works to get this fixed, but until then I guess we're stuck going to WalMart or using the competition's In Home Disc to Digital programs.

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          #19
          Re: Vudu to Go Disc to Digital Tab Only Shows a Black Screen

          This is getting quite silly now...it seems with the last update it actually got worse! Now I have a black screen on the 'my purchases' tab as well as the D2D tab.

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            #20
            Re: Vudu to Go Disc to Digital Tab Only Shows a Black Screen

            I also have the same problem and this is very frustrating that I cannot use this. I had scanned a bunch of DVDs a while ago to convert them to digital. Now I'm going to have to find them and bring them to Walmart. This is not convenient as Walmart is never a pleasant experience.

            VUDU should be ashamed as this is a really poor application and it worked without any issues in prior releases. Very bad software development and QA processes!

            Admins PLEASE respond...

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              #21
              Re: Vudu to Go Disc to Digital Tab Only Shows a Black Screen

              Originally posted by A-Vudu_User View Post
              I also have the same problem and this is very frustrating that I cannot use this. I had scanned a bunch of DVDs a while ago to convert them to digital. Now I'm going to have to find them and bring them to Walmart. This is not convenient as Walmart is never a pleasant experience.

              VUDU should be ashamed as this is a really poor application and it worked without any issues in prior releases. Very bad software development and QA processes!

              Admins PLEASE respond...
              Amen to that. Been waiting over a month for a response now. Can't even remember the last time this thing worked. Very annoying.

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                #22
                Re: Vudu to Go Disc to Digital Tab Only Shows a Black Screen

                I had this happen to me. This worked you might want to try it go to your start button, all programs, and go to internet options. Go to advanced settings click on restore internet settings. This worked for me? Hope it works for you? I still don't know why I had to do this or how I changed them in the first place? Good luck!

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                  #23
                  Re: Vudu to Go Disc to Digital Tab Only Shows a Black Screen

                  According to the Adobe Air website, the only supported Windows platforms are Server 2008, Windows 7 and Windows 8

                  http://www.adobe.com/products/air/tech-specs.html

                  If that's the case, then the Vudu to Go program will not run because Adobe Air isn't working correctly. Something to look at...

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