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Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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My Vudu To Go Cart has vanished

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    My Vudu To Go Cart has vanished

    Hi

    I uploaded 23 titles last night into my Vudu To Go Cart last night to convert to digital. When I went to purchase the digital copies, the cart was empty.

    When I try to enter the titles again, I get an error message saying "[Title] is already associated with another cart for checkout."

    Does anyone know how to resolve this issue?

    #2
    Re: My Vudu To Go Cart has vanished

    Originally posted by PlanetMC View Post
    Hi

    I uploaded 23 titles last night into my Vudu To Go Cart last night to convert to digital. When I went to purchase the digital copies, the cart was empty.

    When I try to enter the titles again, I get an error message saying "[Title] is already associated with another cart for checkout."

    Does anyone know how to resolve this issue?
    If you took some movies into a Walmart store, it may have caused your in-home cart to change to an in-store cart. You will probably need our support team to clear out your cart. Please give us a call at (888)554-8838.

    Comment


      #3
      Re: My Vudu To Go Cart has vanished

      Thank you for the reply Daniel; however I did not take any movies into Walmart store to convert.

      Do you suggest that I still call support?

      Comment


        #4
        Re: My Vudu To Go Cart has vanished

        I am having this exact same issue... No discs taken to a Wal-mart store did nothing any differently then I have done for all my previous D2D conversions.. I do a few at a time when I get the chance and when I reach 10 or so I normally purchase.. I had 17 in there this time and really don't want to have to do them again... what went wrong? I saw a thread on this forum where this issue was caused by an upgrade of the D2D software back in 2013 but it appears that the issue was never resolved... Can someone please address this? Thank you! This is the first problem I have had with D2D and love the service!! thanks again...

        Comment


          #5
          Re: My Vudu To Go Cart has vanished

          I am also having the same issue. I used the "convert your 1st disc on us" offer, and it worked fine. The movie shows up in my purchases. So then I spent over an hour loading 30+ DVDs. I never logged out of VUDU to go and have never used the wal-mart service. When I tried to check out, the application prompted me to log-in again, so I did. Now I can't see any of the movies I have already loaded. And when I tried to start over, every disc i try gives me a message that the disc is already in another cart.

          Has anyone else been having problems or been able to solve this? I also sent a message to customer support.

          Comment


            #6
            Re: My Vudu To Go Cart has vanished

            Originally posted by haggart View Post
            I am also having the same issue. I used the "convert your 1st disc on us" offer, and it worked fine. The movie shows up in my purchases. So then I spent over an hour loading 30+ DVDs. I never logged out of VUDU to go and have never used the wal-mart service. When I tried to check out, the application prompted me to log-in again, so I did. Now I can't see any of the movies I have already loaded. And when I tried to start over, every disc i try gives me a message that the disc is already in another cart.

            Has anyone else been having problems or been able to solve this? I also sent a message to customer support.
            Support should be able to help you. But, if you would like me to take a look, please post your case number.

            Comment

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