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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Words that break the d2d search engine

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    #1

    Words that break the d2d search engine

    Anyone else notice that the in-home d2d search engine won't let you type in certain words? Right now I can't add the movie "November" to it. You can add the word NO or the word EMBER, but putting the V in between them causes the search engine to fail and you have to refresh the page to get get it to start working again. The weird thing is if you type the word sweet the movie "Sweet November" will pop up. If you then remove the word sweet it goes back to not working I remember there were some other words like this too, but this is the first word that I can't even use a work around to add to the queue. Going to the in-home search engine works fine though.
    Tags: None
    #2
    Re: Words that break the d2d search engine

    Just tested and "November" works fine for search in Safari.

    Comment

      #3
      Re: Words that break the d2d search engine

      Might be a browser issue. What browser do you use?

      Scratch that. You're talking inside their desktop conversion app, right?

      Comment

        #4
        Re: Words that break the d2d search engine

        Originally posted by jeffpn View Post
        Might be a browser issue. What browser do you use?

        Scratch that. You're talking inside their desktop conversion app, right?
        No. The store d2d. I tried Safari yesterday and it would not work either. Once I type the V the search engine shuts itself down and won't look up anything. Even if I delete what I type and try another word. Weird. Maybe I'll have to try on my windows laptop.

        The weird thing is if I sign out of Vudu it works. Once I sign in I can't add it.

        Comment

          #5
          Re: Words that break the d2d search engine

          Interesting. My Safari browser is not showing that issue, and I'm logged into my Vudu account.

          Comment

            #6
            Re: Words that break the d2d search engine

            im using chrome and having that trouble it has happened before but it does go away

            Comment

              #7
              Re: Words that break the d2d search engine

              Originally posted by madmod20061 View Post
              No. The store d2d. I tried Safari yesterday and it would not work either. Once I type the V the search engine shuts itself down and won't look up anything. Even if I delete what I type and try another word. Weird. Maybe I'll have to try on my windows laptop.

              The weird thing is if I sign out of Vudu it works. Once I sign in I can't add it.
              This has been happening based on several different words since the beginning of the search for D2D. I'm surprised that it hasn't been fixed but I just do a refresh whenever it happens and try to avoid the word.

              Comment

                #8
                Re: Words that break the d2d search engine

                Originally posted by madmod20061 View Post
                No. The store d2d. I tried Safari yesterday and it would not work either. Once I type the V the search engine shuts itself down and won't look up anything. Even if I delete what I type and try another word. Weird. Maybe I'll have to try on my windows laptop.

                The weird thing is if I sign out of Vudu it works. Once I sign in I can't add it.
                Sorry - I misunderstood. Yes, I can see the same problem here on my Windows desktop (IE). Will try Safari again when I get back home.

                Comment

                  #9
                  Re: Words that break the d2d search engine

                  Internet Explorer, logged into my Vudu account. I was able to enter November. I was not able to post a pic!

                  Comment

                    #10
                    Re: Words that break the d2d search engine

                    When it happens to me I just type the word in Notepad or Word and copy and paste and then it works.

                    Comment

                      #11
                      Re: Words that break the d2d search engine

                      Originally posted by KC48FAN View Post
                      When it happens to me I just type the word in Notepad or Word and copy and paste and then it works.
                      Tried that. Won't work for me. Oh well. It was a movie I found at the dollar tree so I'm not too concerned over it.

                      Comment

                        #12
                        Re: Words that break the d2d search engine

                        Originally posted by madmod20061 View Post
                        Tried that. Won't work for me. Oh well. It was a movie I found at the dollar tree so I'm not too concerned over it.
                        Try signing out of all VUDU browser windows, close them, open the "clear your cookies" tool in your browser, and clear everything VUDU/vudu (use both, cap & non-cap) out. While at it clear out UVVU cookies as well. Then reopen and sign into VUDU main page, open the "convert D2D" window (I do this in a separate tab), then open the WalMart list if this is required to add the title to the list (if you need to head to Walmart with the title). Carefully begin again....try to remember the key letters/words that cause this issue to occur and do not use them.

                        This works for me, until the next time it happens, then I have to clear out all of the cookies again. I have taken to remembering the key letters that and combinations that cause this to occur and just work around the issue using another portion of the title to find the available titles.

                        Often I find that it happens in the midst of adding to the WalMart list and I have to start all over again.....ick. Frustrating, but that is my workaround for the issue.

                        Using FireFox Browser as well as Google Chrome, all of them do it, I use the same method with Google Chrome as well. Since it is more difficult to clear cookies on Chrome, my choice of poison is FireFox, I keep the "Cookies" tool open at all times to effect the cure while adding titles to my WalMart list or checking to see if a title is available for VUDU2Go.

                        You may find like I have, that the cookies need to be cleared after opening, adding titles, and closing the WalMart in store conversion list.....because the main VUDU page will not work after this page is opened and the titles are added for WalMart in store conversion. Interesting quirks I must say.

                        Comment

                          #13
                          Re: Words that break the d2d search engine

                          Originally posted by Roxie_Muzic View Post
                          Try signing out of all VUDU browser windows, close them, open the "clear your cookies" tool in your browser, and clear everything VUDU/vudu (use both, cap & non-cap) out. While at it clear out UVVU cookies as well. Then reopen and sign into VUDU main page, open the "convert D2D" window (I do this in a separate tab), then open the WalMart list if this is required to add the title to the list (if you need to head to Walmart with the title). Carefully begin again....try to remember the key letters/words that cause this issue to occur and do not use them.

                          This works for me, until the next time it happens, then I have to clear out all of the cookies again. I have taken to remembering the key letters that and combinations that cause this to occur and just work around the issue using another portion of the title to find the available titles.

                          Often I find that it happens in the midst of adding to the WalMart list and I have to start all over again.....ick. Frustrating, but that is my workaround for the issue.

                          Using FireFox Browser as well as Google Chrome, all of them do it, I use the same method with Google Chrome as well. Since it is more difficult to clear cookies on Chrome, my choice of poison is FireFox, I keep the "Cookies" tool open at all times to effect the cure while adding titles to my WalMart list or checking to see if a title is available for VUDU2Go.

                          You may find like I have, that the cookies need to be cleared after opening, adding titles, and closing the WalMart in store conversion list.....because the main VUDU page will not work after this page is opened and the titles are added for WalMart in store conversion. Interesting quirks I must say.

                          Seems to be account related. I tried it on 2 completely different computers including once I have never used Vudu with and still nothing.

                          Comment

                            #14
                            Re: Words that break the d2d search engine

                            Originally posted by madmod20061 View Post
                            Seems to be account related. I tried it on 2 completely different computers including once I have never used Vudu with and still nothing.
                            Sorry that did not work for you, I do have to totally sign out when I clear cookies and the cache, before it will work again. I do not think that clearing the cache is the pivotal point, since I do not always do that. For the most part, and currently, clearing the cookies solves the problem for me. Doggone frustrating, if I come up with anything else I will post that workaround too.

                            Comment

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