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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Vudu the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Vudu for all claims resulting from any Comments you submit. Vudu takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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    Originally posted by bsilly View Post
    Hello! I am having this same issue, can you reset?
    bsilly00@yahoo.com
    Your cart is now cleared.

    Comment


      Having the exact same issue here. Could you please clear my cart as well? Thank you!
      ethiceze54@gmail.com

      Comment


        Originally posted by Ethiceze View Post
        Having the exact same issue here. Could you please clear my cart as well? Thank you!
        ethiceze54@gmail.com
        Your cart is now cleared.

        Comment


          Originally posted by FelipeF View Post

          Your cart is now cleared.
          I'm having the same issue, could you please clear my cart?

          also, this is obviously been a problem for multiple years. Is the root cause ever going to be fixed?

          Comment


            I don't know if my issue is related to this or not, but I recently tried to scan a movie but needed to update my payment info when I went back the movie was not there and every time I try to scan it I receive an error. I scanned a couple other movies to test and they worked fine but I cannot scan the original movie I first tried any help would be appreciated. my Vudu account is (Removed Account). thanks

            Comment


              Originally posted by codpiece View Post
              I don't know if my issue is related to this or not, but I recently tried to scan a movie but needed to update my payment info when I went back the movie was not there and every time I try to scan it I receive an error. I scanned a couple other movies to test and they worked fine but I cannot scan the original movie I first tried any help would be appreciated. my Vudu account is (Removed Account). thanks
              Issue seems resolved now.

              Comment


                FelipeF. Could you please clear my cart?

                Comment


                  Originally posted by Bobthemad View Post

                  I'm having the same issue, could you please clear my cart? Bobthemad@gmail.com

                  also, this is obviously been a problem for multiple years. Is the root cause ever going to be fixed?
                  Your cart is now cleared.

                  Comment


                    Originally posted by marek View Post
                    FelipeF. Could you please clear my cart?
                    Your cart is now cleared.

                    Comment


                      I’ve been getting the error that says items are in my disc to digital cart but it shows empty. Can you please reset cart for me as well? My VUDU email is scrtchmstj@gmail.com

                      Comment


                        Originally posted by scrtchmstj View Post
                        I’ve been getting the error that says items are in my disc to digital cart but it shows empty. Can you please reset cart for me as well? My VUDU email is scrtchmstj@gmail.com
                        Your cart is now cleared.

                        Comment


                          FelipeF I'm still having issues scanning my disc for Disc to Digital. I scan the barcode as usual but then when i go to checkout it tells me "Error checking out cart. Sorry, there was an unexpected error while checking out your cart. Please try again." I keep trying again but same message over and over. Are you able to assist?

                          Comment


                            Originally posted by marek View Post
                            FelipeF I'm still having issues scanning my disc for Disc to Digital. I scan the barcode as usual but then when i go to checkout it tells me "Error checking out cart. Sorry, there was an unexpected error while checking out your cart. Please try again." I keep trying again but same message over and over. Are you able to assist?
                            I have now cleared your cart. Please try scanning your title again.

                            Comment


                              FelipeF I just tried again and I'm still having the same issue.

                              Comment


                                Hey Felipe Can You clear my cart too gabejp2@gmail.com

                                Comment

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