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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their VUDU service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Vudu the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Vudu for all claims resulting from any Comments you submit. Vudu takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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    #46
    I also need my cart deleted. Michael.g.heidt@gmail.com

    Comment


      #47
      Can you also please delete mine? fiddlejock@gmail.com

      Comment


        #48
        Can you clear my cart ,having the same issue

        Comment


          #49
          I too have the cart issue, Rodger_fisher@hotmail.com

          Comment


            #50
            I have the same issue, simmons797@yahoo.com

            Thanks

            Comment


              #51
              Filipe, can you clear my cart as well please?

              Comment


                #52
                FelipeF -- Would you please clear my cart too? Thanks in advance!

                nicole.reynolds342@gmail.com

                Comment


                  #53
                  I?m having the same issue. Can you please clear my cart? Mjt184@yahoo.com
                  Thank you

                  Comment


                    #54
                    Can you please clear my cart? steinb69@gmail.com

                    Comment


                      #55
                      Could anyone please clear out my cart as well?

                      glenpacyna@yahoo.com

                      Comment


                        #56
                        Please clear out my cart. Jkurbanski3@gmail.com

                        Comment


                          #57
                          I need my disc to digital cart cleared please

                          Comment


                            #58
                            Hello, I am having this issue as well..

                            Comment


                              #59
                              I'm experiencing the same issue. Scanned two titles through the Vudu app on my Android device, had to update my payment information, then went back to try to complete my order, but nothing showed up in my cart. I tried to re-scan the barcodes, but it says that the title(s) is/are already in my cart. I cannot view my cart, I cannot click the "Checkout" button, etc. Could you please either push the order through or clear my cart as well? Thank you.

                              Comment


                                #60
                                I've experienced the same issue: Scanned two barcodes for Disc-to-Digital from the Vudu app on my Android device. My payment information was out of date, so the transaction failed. I updated my payment information and went back, but my cart appeared to be empty. I tried to re-scan the barcodes but got a message that the titles were already in my cart and I could not click the "Checkout" button.

                                To try to clear the issue myself, I tried ordering and purchasing (not scanning) a different movie, which went through without a problem. I then tried to scan the original barcodes again, but the two titles were still "in my cart". I tried scanning the barcode for a completely different movie to add to my collection, and that transaction went through normally as well. At no time during either of these successful transactions did the two titles I was originally trying to add show up in my cart, but those two "testing" titles are now in my collection.

                                Could someone please either push those two transactions through or clear my Disc-to-Digital cart so that I can re-scan them? Thank you for your time. My Vudu account e-mail address is the same as my profile e-mail address on these forums: ghosaphat[at]gmail[dot]com

                                EDIT: Thank you. I have successfully processed my purchases.

                                Comment

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