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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Vudu to go "can't view order" or "continue" when disc doesn't read

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    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    Originally posted by KimmieK1989 View Post
    Hi there! I have done the above instructions multiple times over, and I am still not able to view or edit my cart for the in home disc to digital program. I have 44 items in my cart for a total of $98 and one of the items in my cart my friend gave me their code for it. And I am wanting to edit my cart or start from scratch, however how can I do that if I can't do that myself? I am just wondering....I have done this before about 2 months ago, but now it is giving me a message that says "We are unable to complete this transaction. Please try again later." It has done this for the past couple weeks...and I just want to start over from scratch if that is possible. What do I do?? Help please?! I have done those instructions multiple times and to no avail. Anyone else having problems?
    I cleared your cart, you should be good to go.

    Comment


      Re: Vudu to go "can't view order" or "continue" when disc doesn't read

      Originally posted by lola3480 View Post
      I am also having trouble with this. I took the steps described, but I can't view order. Thanks!
      Young Guns 2 is no longer available for conversion. You should now have access to your cart.

      Comment


        Re: Vudu to go "can't view order" or "continue" when disc doesn't read

        Looks like I am having the same issue with the stuck cart. Please help!

        Thanks,
        Mike

        Comment


          Re: Vudu to go "can't view order" or "continue" when disc doesn't read

          Originally posted by edge70 View Post
          Looks like I am having the same issue with the stuck cart. Please help!

          Thanks,
          Mike
          Any Given Sunday (Director's Cut) is no longer available. You should now have access to your cart.

          Comment


            Re: Vudu to go "can't view order" or "continue" when disc doesn't read

            Originally posted by FelipeF View Post
            Any Given Sunday (Director's Cut) is no longer available. You should now have access to your cart.
            Thanks!

            Comment


              Re: Vudu to go "can't view order" or "continue" when disc doesn't read

              Hi I am also having the issue of Please try again later. Hopefully whatever is causing the issue can be removed so I don't have to start from scratch.

              Thanks for the help!

              Comment


                Re: Vudu to go "can't view order" or "continue" when disc doesn't read

                Originally posted by howsleyd View Post
                Hi I am also having the issue of Please try again later. Hopefully whatever is causing the issue can be removed so I don't have to start from scratch.

                Thanks for the help!
                I really didn't see any issues with your cart. Can you try again?

                Comment


                  Re: Vudu to go "can't view order" or "continue" when disc doesn't read

                  I am also having this issue I have had some dvd's in my cart for a while so I am thinking it must be the reason I can't view the order?

                  Comment


                    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

                    Originally posted by FelipeF View Post
                    I really didn't see any issues with your cart. Can you try again?

                    Yeah I tried again and it still says: We are unable to complete this transaction. Please try again later.

                    Comment


                      Re: Vudu to go "can't view order" or "continue" when disc doesn't read

                      Originally posted by Wrenee4 View Post
                      I am also having this issue I have had some dvd's in my cart for a while so I am thinking it must be the reason I can't view the order?
                      Monty Python and the Holy Grail is no longer available. You should now have access to your cart.

                      Comment


                        Re: Vudu to go "can't view order" or "continue" when disc doesn't read

                        I also keep getting "We are unable to complete this transaction. Please try again later." every time I try to edit my cart. I did have a movie in the cart from a long time ago that looks like it is still in there that I'm trying to delete so i can start over, but every time i click "edit" for the cart, it comes up with that message, what do i do?? I want to transfer some discs!

                        Comment


                          Re: Vudu to go "can't view order" or "continue" when disc doesn't read

                          Originally posted by frozenfire View Post
                          I also keep getting "We are unable to complete this transaction. Please try again later." every time I try to edit my cart. I did have a movie in the cart from a long time ago that looks like it is still in there that I'm trying to delete so i can start over, but every time i click "edit" for the cart, it comes up with that message, what do i do?? I want to transfer some discs!
                          I checked your cart and didn't see any problematic titles. Can you try again and see if it works now?

                          Comment


                            Re: Vudu to go "can't view order" or "continue" when disc doesn't read

                            Hi, I'm currently having this issue with Vudu to Go.

                            Awhile ago I added a few movies to my cart, then didn't complete check out.

                            Now, I am unable to add any more movies, or go into my cart to remove movies (I now own some that are in the cart by way of separate purchases). Could you please do what needs to be done to unlock my cart? I wouldn't mind if the whole cart was cleared out, I can start over again.

                            Also, would I need to uninstall/reinstall the Vudu to go app and the associated adobe program?

                            Comment


                              Re: Vudu to go "can't view order" or "continue" when disc doesn't read

                              Originally posted by NJScorpio View Post
                              Hi, I'm currently having this issue with Vudu to Go.

                              Awhile ago I added a few movies to my cart, then didn't complete check out.

                              Now, I am unable to add any more movies, or go into my cart to remove movies (I now own some that are in the cart by way of separate purchases). Could you please do what needs to be done to unlock my cart? I wouldn't mind if the whole cart was cleared out, I can start over again.

                              Also, would I need to uninstall/reinstall the Vudu to go app and the associated adobe program?
                              I didn't see any problematic titles in your cart. Can you please check again? If you still cannot access your cart, then I'll proceed to clear your cart.

                              Comment


                                Re: Vudu to go "can't view order" or "continue" when disc doesn't read

                                Originally posted by FelipeF View Post
                                I didn't see any problematic titles in your cart. Can you please check again? If you still cannot access your cart, then I'll proceed to clear your cart.
                                Could it be because I already own at least one of those titles (The Jerk) having bought it after I added it to the Vudu to Go cart?

                                Comment

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