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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
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Lost movie

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    Lost movie

    My 3 year old son deleted a movie i bought on vudu. Is there any way to get it back without having to pay again?

    #2
    Re: Lost movie

    Can you explain what you mean by "deleted a movie"? There's no way of deleting a movie on your account unless you call into customer support.
    Vudu Forum Moderator

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      #3
      Re: Lost movie

      Originally posted by yperry93 View Post
      My 3 year old son deleted a movie i bought on vudu. Is there any way to get it back without having to pay again?
      Check your filter settings. It may just be hidden because it doesn't meet the criteria.

      Comment


        #4
        Re: Lost movie

        You can delete movies from your watch list, so they're not on the first screen you see under My Vudu but they're still in your library if you go to your movies.

        It is possible to delete a movie from your UV locker, which can cause them to disappear from Vudu, but I doubt your son was rummaging around your UV locker.

        Comment


          #5
          Re: Lost movie

          the delete option on the UVVU site does not mean the title is removed from Vudu. Just that the UV right is lost.

          wanted to clarify. Vudu has responded to this in the past that when you purchase a title from them, it will be in your Vudu account for ever. The DECE managed system is different and makes available the friend library sharing feature.

          Comment


            #6
            Re: Lost movie

            That's why I said "can" and not "will". My understanding is that if you purchased the movie on another site, or redeemed the code elsewhere and you will lose it from your Vudu account if deleted from your UV locker because they have no way of verifying your ownership.

            Comment


              #7
              Re: Lost movie

              that is my understanding too. In that case, the title would still be viewable on the other iVoD site and just the consortium feature lost for that title.

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